i own a Prius 2007 with smart key system i went to dealer to buy a second smart key. the key they sold me will not work in the slot. it does open and lock doors and will start car when not in slo

Asked by Feb 17, 2014 at 12:30 PM about the 2007 Toyota Prius Base

Question type: General

t.  they tell me it is something wrong with car, and to take it to larger dealer to get fixed. they will not accept a return of the key.  what should i do?

1 Answer

264,455

Complain and have them refund your money, or call the another competent dealer and tell them the situation. Maybe they can take the key you already bought and program it properly Another option is to call Toyota Customer Service.

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