Dealer installed a used engine, then said the computer went bad while test driving it, paid to fix that, then said the battery was bad when there were no issues before.

Asked by Jul 20, 2015 at 11:34 PM about the 2006 Ford Escape Limited 4WD

Question type: Maintenance & Repair

Towed my 06 Ford Escape on a dolly. Engine made noise so I drove it to the dealer. Dealer test drove it also and said I ran the engine backwards and destroyed it. The rear end, transmission, and transfer case appeared to be fine. Dealer replaced engine, then said the computer went bad while test driving it, so he replaced that. Tried to start it, but will only run 30 sec the shut down. Dealer says the code says the hybrid battery is bad. Everything was fine prior to and after towing except engine noise.

3 Answers

60

Never heard of one being run backwards ur dealer is lying to you

1 out of 1 people think this is helpful.
209,855

Yes, something ins't right like Drew mentioned. Please describe the dolly you initially towed the Escape with? We're all 4 wheels off the ground? or just the rear two? The reason I ask is the you listed your Escape is an AWD and if you tow the vehicle with only 2 wheels on the ground you will damage the drivetrain, namely the transmission. That might be your noise and not the engine.

31,395

Improper towing could have spun the engine and damaged it if it turned in reverse or at high rpm. I wonder if it is possible that a certain condition in the transmission resulting from improper towing could have turned the engine possibly even in reverse. Is it possible that the transmission was not set to neutral?

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