Asked by Nov 14, 2016 at 10:49 AM

Question type: Car Selling & Trading In

I am not getting the inquiries sent to my email. It is a gmail account.

8 Answers


Are your setting correct in your account, you may need to check them again...

1 of 1 people found this helpful.

1 of 1 people found this helpful.

I checked them all and it looks correct to me. Email address is listed correctly. Not sure why the are not sending.


Click the blue circle with a question mark and CarGurus support team can provide specific information based on your email address.


After my email provider and another email provider merged my carguru messages stopped coming. I contacted by using the blue question mark and they answered me at my email address and wanted more info so I sent it to them and I have not heard anything back from them, I have contacted them 2 more times from my email and once more from the site here and still nothing, everything else is working just not getting my messages sent to my email account and I do not know if the merger affected them but do know I get all my other email from other sites.


All my setting are correct.


Tomorrow will be week waiting to find out what is wrong.


I just created a new email account and change from my other one on here to it and got the confirm email message so hope this fixes it.

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