close account

Asked by Sep 20, 2016 at 09:38 PM

Question type: General

this is my 3rd request to close my account.  Is there a reason why you are not complying? there are no tabs to click on for delete ad or close account, I checked everywhere on your site.

2 Answers

298,825

Cancelling Your CarGurus Registration You can cancel your registration with us by e-mailing cancel@CarGurus.com, or by placing your email address in the subject of the e-mail. We will send you an e-mail to confirm your request. After we receive confirmation, we will remove your information from our active database, but some information may remain in our archives for our own corporate recordkeeping and logs under law and in the event of possible future litigation. As a practical matter, given the number of car sellers, dealers or manufacturers, we may not be able to remove your information from car sellers, dealers or manufacturers’ databases, if we have transmitted any information to them.

3 people found this helpful.

why should it be so hard to close an account? Something doesn't seem to be right.

1 people found this helpful.

Your Answer:

Shortcuts

General Experts

  • #1
    Tom Demyan
    Reputation
    61,110
  • #2
    COMETGUY61
    Reputation
    42,920
  • #3
    F_O_R
    Reputation
    27,930
View All

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.