I posted an ad, verified my e-mail, submitted my verification photo, but I can't find my ad when doing a search


Asked by Jul 03, 2016 at 10:54 AM

Question type: Shopping & Pricing

I posted my ad on Friday morning (2 days ago) and completed all the steps, including verifying my e-mail address and submitting the "fighting fraud" photo with a shoe on the hood.  I can click on "preview" and it shows my complete ad, with all the other photos I uploaded, and the status is listed as "active," on CarGurus 1 day, but when I search for my ad by make and model, it doesn't come up.  What am I missing?  It's been a couple of days now.

3 Answers


Did you add the VIN to your listing? I looked at your listing details (2008 Silverado) but don't see any VIN included. Every time I had the same problem as you, it was because I forgot to include the VIN. Hope this helps.


I listed the VIN in the box provided, right above the box where you type in the description. I just double-checked it for accuracy, and it's there...


Also, I just tried to "save" my own listing from the "preview" page, and when I check for it under saved listings, it says "listing expired." However, under preview, it says it was set to expire on 08/01/16.

Your Answer

Add photo

Related Questions

  • i don't see my ad 2 answers

    Where is my ad on your web site. I do a search and cannot find it.

    2006 Toyota Prius Base


    Shopping & Pricing

  • why i can't find my car information which i just posted 2 answers

    i posted a car ,but i cant search it .

    2006 Ford Taurus SEL


    Shopping & Pricing

  • Why is my ad not showing up? 2 answers

    I created an ad yesterday evening and I cannot seem to find it when I search for cars of the same model and year. Also when I click the link in the email it shows it 0 of 88 for ads.

    2012 Dodge Challenger SRT8 392


    Shopping & Pricing

  • how can I stop your popup ads after I made a purchase? 1 answer

    i searched Cargurus as I shopped for a used vehicle. I have since made a purchase, but continue to be bombarded with your advertising. how can I make it stop

    Shopping & Pricing

  • How can i tell if my ad is active? 1 answer

    I do not see my ad when I do a search for the model/year in my ad. Is my ad active and why doesn't it show up on the ads online??

    2011 Cadillac DTS Premium



Get More Money for Your Car
Be seen by 20 million shoppers. Create Your Free Listing


Search Shopping & Pricing Questions

Shopping & Pricing Experts

#1 Tom Demyan
Tom Demyan
Reputation 14,770
Reputation 5,310
#3 F_O_R
Reputation 4,600
View All