ARE YOU FAMILIAR WITH AN ORGANIZATION NAMED ONCE DRIVEN?

mrrex1948
5

Asked by Jun 20, 2013 at 08:32 AM

Question type: General

They supposedly are go -betweens with buyer and seller!!

183 Answers

Tom Demyan
200,225

http://www.oncedriven.com/

132 out of 132 people think this is helpful.

They are a used car listing site. See for yourself and go to the link Tom posted. It is not as good as CarGurus (I have no stake in CarGurus) but here is a pasted line from 'Once driven" OnceDriven.com offers a 45-Day Money-Back Guarantee to those who purchase our $189 service.

124 out of 124 people think this is helpful.
PieMaker Shatzman
2,750

I am far to familiar with them as they have been robo-calling me, in spite of my number being on the national Do Not Call list, ever since I listed something in the auto section of Craigslist. I have filed a complaint with the FCC and am about to file another one with craigslist.

275 out of 275 people think this is helpful.
Matt1750724975
1,520

Ditto on the CL spam, do not contact this company. In violation of CL policy they scrape numbers from the autos for sale section and call them . . . repeatedly . . . at all hours . . . and hang up . . . I finally got a voicemail today that left their phone number as 855-844-2646, you can contact them to get off their list, but I don't know if it will actually do anything.

152 out of 152 people think this is helpful.
JCF1948
2,195

Do NOT use these guys. I signed up for their services and 50 days later, I have not had one inquiry for my car that was generated by them. They talk a great game, but they do not deliver.

219 out of 219 people think this is helpful.
dallas0820
2,320

This is once driven, a scam company. There are the same company that used to be auto marketing systems, and they also used to be "the big lot", they are also known as Longwood Industries. They change their name every few years to scam more people. Google any of these names to find out the tons of people ripped off.

189 out of 189 people think this is helpful.
Oncedrivenscam
3,660

DO NOT USE - NOT ETHICAL!!! My elderly father was relentlessly contacted by them. He is has hearing issues so he uses speaker phone. I was present in the room when the rep guaranteed to sell a car he had on Craig's list within 45 days or money back. My father asked if there were any conditions to the refund. Rep said nope very simple you pay us $189 and either we sell your car in 45 days or we refund it to your credit card. Needless to say car did not sell, can't get them to respond to email or phone calls and their website says YOU must have sold your own car within 45 days to get a refund. If your car does not sell NO REFUNDS!!! Holy cow what liars!!! We feel ripped off so we are waring everyone!!!

366 out of 366 people think this is helpful.
Sue Flynn
2,350

I don't have an answer but I would like to say thank you.. I got the call and I thought about using them...THANKS for saving me.

235 out of 235 people think this is helpful.
spamstinks818
1,310

Started receiving multiple calls and text after posting an ad on AutoTrader.com. It appears that the telemarketers and scam artists are targeting online sellers by combing sites like Craigslist and AutoTrader for victims. List of the calls we received below... (855) 844-2646, 2647 and 2648 (OnceDriven.com) | andrewapeterson.com (469) 654-7633 (paulwaym101@hotmail.com) (702) 567-8866 Cory @ One Stop Motors in Vegas (714) 703-6474 Auto Insurance Placement Center | http://whocalled.us/lookup/7147036474 FWIW we removed the ad and are still receiving calls.

103 out of 103 people think this is helpful.
dmak
1,180

Just received a call today from once driven. Glad I read the information contained in this thread. It seems very unethical to call people who are legitimately trying to sell a vehicle.

118 out of 118 people think this is helpful.
hollyo
950

Something isn't right with this outfit. Their incoming call phone number begins with an 8 for the country code, not a 1. Secondly, if you answer, it hangs up on you immediately. Then when you finally don't bother answering anymore...they will leave you a voicemail with a number to call back. I started getting calls from them after I listed my Harley for sale on a couple different sites. They are a nuisance too...they keep calling over and over.

95 out of 95 people think this is helpful.
g30rg3
720

Thanks for your reviews guys. I used to get calls from a number that used to show up as "Unknown", but this last time there was a computer generated voice that left a number to call back on. It is free money for them. If the motorcycle sells just because there was a buyer interested in your vehicle, they get to keep the money. If you are able to sell it yourself within 45 days and you manage to get around their tricks (low chances) you get your money back after the processing fee being deducted. All they do is have a more glamorous ad in comparison to CL. But not worth the $189 though.

72 out of 72 people think this is helpful.
Akal
820

Thank-you very much. I received a call this morning and my husband and I were thinking of using them. They had a very good sales pitch. You have saved us $299.00, that was their charge to of sell our pop-up camper. You have saved us money and aggravation!

82 out of 82 people think this is helpful.
Cheated
1,100

Big scam artists, I too fell for there smooth talking tactic. They kept calling for me that they have buyers ready to purchase my car and that was what changed my mind and foolishly I went to them. I cancelled my ad two days later because another scam artist emailed to purchase my car. FOOLISHLY you took my money but hopefully everyone out there will see this and stop the thought of going with you ROBBERS.. I hope the $289.00 makes you very happy.

110 out of 110 people think this is helpful.
Bruce Warnick
805

Thanks Was thinking of using them but not after reading these articles Have enough trouble holding on to my own money.

58 out of 58 people think this is helpful.
buffiegee
500

Wow, just got off the phone from them. She really tried to make everything sound peachy keen. Glad I checked out this site. I knew better that give them my cc info before doing a web check. Thanks to all!

50 out of 50 people think this is helpful.
Steven Bradford
350

I am also glad that I looked up the company and saw all of the reviews. I too received a phone call from a robot with the script that was posted and I just got off of the phone with them. They are pretty pushy, and I prefer to deal with reputable businesses. This doesn't seem to be one from everything that I've researched. Thank you everyone for posting. They are very tempting with their sales pitch.

35 out of 35 people think this is helpful.
2337
370

I did not review this company before signing up. Shame on me. However, I can tell you that I learned my lesson because I just wasted my money. The "money back guarantee" means if you sell it some place else, they will give you your money back. Aren't you supposed to help sell my car. I signed up Sept. 5 and just received my first "inquiry" Dec 3. I would save my money and never use this service.

37 out of 37 people think this is helpful.
Claro
680

For anyone that has used a credit card and Once Driven has not delivered a credit for not keeping their end of the deal, don't wait. Call the bank that issued your credit card and advise them of the problem and that you wish to dispute the charge for services not rendered. Cardholders typically have a 60 day window to dispute credit card charges. If a dispute is outside of this 60 day window, you may not be able to dispute the charge. Good Luck! ClaroSecurity.com

68 out of 68 people think this is helpful.
scammedpeep
410

SCAMMERS!!!!! DO not use them, repor tthem to Craigslist and to the FCC, they are robo-calling scammers that will take your money for nothing.

41 out of 41 people think this is helpful.
1234321
800

I was so busy getting out of the USMC and did not do the research? Shame on me and now I am out $189. I knew that it sounded like a scam but need to sell our car do to the many bills we have. Hard to believie that I did 2 tours in Iraq and one in Afganistan and these are the people who I defened. One hell of a screwed up deal! I wish I could meet them personally and I would show them what the USMC taught me to do with scum bags like them!!! Merry Xmass...

56 out of 56 people think this is helpful.
junk098
400

NO DOUBT that ONCE-DRIVEN is a Total Scam. Do not pay them. Autotrader sells your number to ONCE DRIVEN. Autotrader should be sued for this. Autotrader has a responsibility to protect your personal information.

40 out of 40 people think this is helpful.
dallas0820
2,320

Keep getting the word out. The company must be doing badly. They have fired a lot of long time employees and dropped their sales staff to minimum wage to make them more hungry to make sales. If we continue to make complaints and show they are a scam they will close!

33 out of 33 people think this is helpful.
1234321
800

Yes total scam and I think I sold my Hummer via Craiglist. I am going to try to see if they are going to give me my money back? yeaa right??

24 out of 24 people think this is helpful.
SN
230

Am glad,I checked this site just after getting off the phone with them. Was about to consider them,as the lady made it sound a genuine company.thanks.

23 out of 23 people think this is helpful.
BOUNCE4901
270

Complete SCAM, telephone HARRASMENT!!! They will provide you with a fake PO BOX address to save them the time and trouble of a lawsuit. You will never find an address or any real contact information from them or on their website...They pull phone numbers from ad listings in violation of websites TOU's and state and federal laws...Only thing you can do if you are serious is file a police report at the local level claiming telephone harrasment in order for the Police to subopena phone records and get a hard address to serve legal notices at...complaining to them, the FCC, state AOG office is a waste of time as they will be gone and up and running under a new name before enough complaints are filed for any of the alphabet agencies to act. FILE A POLICE REPORT ALLEGING THREATS AND HARRASSMENT!

27 out of 27 people think this is helpful.
cleangrrl777
345

They just called me and left a voicemail. Thank you to everyone in this thread for posting this info because I WILL NOT ANSWER OR USE THEM!! Listed my car on craigslist less than 48 hours ago so I guess they are pretty fast at getting to their prey!

32 out of 32 people think this is helpful.
barndoor
345

I am so glad I found this site! I had just listed my car f/s on Autotrader.com 2 days ago and as I'm sitting on my couch, my cell beeps that I have a voice message although it didn't ring. It was a Virginia area code and when I listened, it was a guy from Once Driven making all kinds of promises about selling my car for me....I thought it might be a scam and I immediately Googled them and found this site...and so glad I did! Thanks for all the posts in this thread!!

32 out of 32 people think this is helpful.
pamnapp
140

Thank-you for the posts - almost signed with them ourselves. Glad we took the time to read these posts. Much appreciation!!!

14 out of 14 people think this is helpful.
Smart_Shopper
210

WOOOW ... I am glad i have read the reviews about this company . We were contacted by them, i ALWAYS do my homework.. NEVER GIVE YOUR INFO TO ANYONE WITH OUT DOING YOUR HOMEWORK...FIRST! For those who have been scammed by Once Driven, you should contact a lawyer and collect the names of the other people who also were ripped off and file a class action lawsuit against them. What this company is doing is illegal and the only way to stop them is to do something. God bless good luck and thanks for posting your reviews and saving US the headache .

21 out of 21 people think this is helpful.
kittykat67
555

I am sorely regretting dealing with these jerks. I paid them almost $200 to help sell my car (which they didn’t) and their policy is a refund if you sell the car on your own within 45 days—which I did. They promise to refund you within ten days. Well I’ve been waiting a month now and they still have not. They jerk me around on the phone, won’t connect me with a manager and keep telling me the same crap, “We’re backed up in our refunds dept”. I threatened to take it to the media if I don’t get some action but this snotty girl "Jessica" on the phone acted like she didn’t care. I was told “Do what you have to, THANK YOU” and that was pretty much it. I have a feeling I may never see my funds again but I don’t plan to let this go. Anyone know of somewhere I can report them, plz let me know (not the BBB, they are a joke). Don’t use them!!!!

25 out of 25 people think this is helpful.
John Smith
120

Agree with the above. They cull your phone number from AutoTrader (which is also borderline useless) and call relentlessly from an "unknown" number. Proof alone that they are shady.

12 out of 12 people think this is helpful.
SKI67
90

Just got the phantom voice mail - amazing that folks are out scamming others. I do not need their "help" nor should anyone else.

9 out of 9 people think this is helpful.
kittykat67
555

Well, here is a bit of good news at least! I think if you get your bank involved and have them dispute the transaction, something will happen. I got in right before the 60 day window you have to dispute w/ your bank (thank god!), and the bank refunded the $189 to me, while going after the company to find out why they weren't holding up their end of the deal. I have no idea what happened or what was said, of course....all I did was file the necessary paperwork with my credit union, detailing what happened, what was said, etc. And lo & behold....about 2 weeks later, Once Driven actually notified me that my money was finally being refunded to me! Didn't explain anything or apologize of course, but at least I'm getting my funds back. So definitely get your bank involved, especially if it's within 2 months of being charged the fee. It's worth it! We need to get these bastards out of business!

30 out of 30 people think this is helpful.
ladyfromspain
250

Check out the BBB, Virginia (where it is based) I don't know how they got my cell number. I never give it out, and I have received several calls. I just don't answer it, or call them back when they leave a message. I always check out companies before contacting them. http://www.bbb.org/western-virginia/business-reviews/auto-listing- service/longwood-industries-inc-in-bedford-va-9004961 This is a real eye opener about Once Driven.

14 out of 14 people think this is helpful.
majid1333
140

I have been taken for $189 too, sad to say. NO service has been provided by them either, none what so ever. (21 days into service and no buyer has contacted me since. They say we have sent you several emails with buyer info!!!! bull.) They told me on the phone "full refund within 45 days" and after I paid the fee I had learned that I was misled with the WORDING!!! I filed with my credit card/bank and they are refunding me and pursuing these jerks.( I requested my bank to try pursuing them legally, but I don't think they will.) I've been told that they(Oncedriven) would probably refund the $189 volunteerily.!!

12 out of 12 people think this is helpful.
ladyfromspain
250

I keep getting calls from 1 888 941 6515 and I finally called the number to tell them to STOP calling me. I reached Once Driven and the recording allowed me to push a number to stop getting the calls, and then went on to say something else and I had to push another number to tell them I didn't want them to call the specific number (my cell) anymore. I hope this works. They have been calling for two weeks now.

11 out of 11 people think this is helpful.
John Quiles
110

I called them today and everything sounded great until the 45-Day Money-Back Guarantee. They said "if you sold the car first you'll get your money back" and then the obvious question came "why if I don't sell the car and you guys don't sell the car either, do I get my money back?." In a very professional way they didn't answer my question and put me on hold. LOL!!!!....Scam 101

11 out of 11 people think this is helpful.
Smart_Shopper_1
140

Since there is so many complaints against this company has anyone ever considered reporting them to the FBI of Internet fraud ? If you have paid monies to this "company" you should contact the FBI along with others so that this fraudulent "company" can be shut down and also have to repay the monies fraudulently collected , there also may be repercussions for their actions. You can file an anonymous tips to the FTC ( Federal Trades Commission) . Click on the links below: http://www.ic3.gov/default.aspx http://www.fbi.gov/about-us/investigate/cyber https://www.ftccomplaintassistant.gov/#crnt&panel1-1 Good Luck God Bless!

14 out of 14 people think this is helpful.
donwrong456
90

Just to add to all the above, same experience, they do nothing but collect $199 and then will not give you your money back when they fail to do anything. Not 1 inquire. Also I tried to post a negative review on their site and believe it or not it never appeared.

9 out of 9 people think this is helpful.
JohnyBravo
190

Thank you ALL , I've sold vehicle's before on Craigslist and this is the First case these loons have left me messages to contact Aaron at once driven 888-941-6515 . and as soon as I type in their info ,ALL i see are Complaints ! Thanks for not letting me waste my time.

19 out of 19 people think this is helpful.
Divamama
120

Wow, I just got off the phone with "Laura" over there, and it sounded so above board! I'm disappointed because I would gladly pay $189 to get this car sold once and for all. I just listed it a couple of days ago and have been already contacted by the Paypal scam artist and now this OnceDriven scam artist. Where are the real car buyers out there?????

12 out of 12 people think this is helpful.
bikenow
50

So sad I didn't find this site until after I have been scammed by Once Driven. More selling activity from KSL.com, a free service, than from this rip-off Site. I should have known better.

5 out of 5 people think this is helpful.
flyingfatboy
110

Several years ago I put my motorcycle on CL, got 2 calls from idiots that told me they were out of the country but wanted my bike. But, their agent, buddy, whatever would pick up the bike and give me a cashiers check for about 5K over the selling price. I was to take the check to my bank, cash it and give them the difference, Yeah right!!! Now I go on CL with a truck and 1st. get this AH who wants to buy the truck ....sight un-seen and he also is out of the country, but wants to know my PayPal account so he can deposit the money. My concern is, How does that work.....if someone puts money in your pay pal account, is it credited to you on deposit? I would think Pay Pal would have to clear the funds before they give one credit???? Pay Pal also has a protection included with your account. So with that new Pay Pal approach, which has to be a rip off, I just wondered how it would work??? These goons called me right after I listed with CL, so I smelled a rat right off the bat. Ain't nothing easy, specially when trying to sell a vehicle. Thanks for the reassurance.

11 out of 11 people think this is helpful.
Sretch
80

Just got off the phone with them. They DO give you your money back if you sell your car elsewhere. BUT: they charge a service fee of 29.00. So when you think you agreed on a fair deal, they rip off your 29.00. They can just relax (which they probably do, without even trying to sell your car) and wait and get either 29.00 or 189.00. So easy for them...

8 out of 8 people think this is helpful.
Realaw
230

Just received a call from Aaron myself (888) 941-6515. Already got the text/email scam mentioned above, out in the ocean with no cell phone service, HELLO, satellite phones!? One thing grad school taught me that I actually use is to Google something before acting. Glad I found this site. Thanks!

17 out of 17 people think this is helpful.
TheyTried
290

Here is my thingk and I have received several calls from them on my Craigslist AD for my Yamaha motorcycles in Hampton Roads. I told them I would call them back after I research them for fraud or phishing and what did I find. You ALLl!!! :-) Thanks, I will not be using them!!! This is the kind of networking that needs to happen to keep people from getting scammed.

12 out of 12 people think this is helpful.
TheyTried
290

Secondly; why have the authorities not picked these people up? Has no one filed a complaint of those who have been scammed.

3 out of 3 people think this is helpful.
TheyTried
290

Aaron called me too...hahaha

14 out of 14 people think this is helpful.
emlarge
120

'Aaron' from Once Driven left me an automated call within 48 hours of listing my vehicle on Cars.com. His message sounded interesting so I gave them a call about an hour ago. I spoke to a rep named 'Robert' who let me know that I was asking for $2000 less than I should for my vehicle (even though I thoroughly researched the market value on that vehicle in my area - not sure what planet he was going to try selling it on!). He said they could guarantee me a sale for at least $1000 more than I was asking. They tried signing me up right there for the $189 service, but I suggested that Robert send me his contact info first (nothing yet) while I research his company (he gave me their web site, which certainly culls any negative feedback) - thanks for the honest reviews... you've saved us about $200!

12 out of 12 people think this is helpful.
davewe
130

I also have been getting calls from "Aaron" who swears he can sell my classic Mercedes. Thanks to all whoi have posted here and saved me the headache and $200.00

11 out of 11 people think this is helpful.
carpin
40

I'm glad I looked here! I was also called by this Arron guy,he left a message on my cell.When I called back,the girl was so nice,but a little pushy about signing me up.When I told her I just wanted to think about it and call her back,she got all "snotty" with me too!That's what tipped me off that something wasn't right.I was scammed by a company called Driver Manager about 6 months ago(its supposed to fix the drivers on your computer).They only took me for $50,then they tell you you need more of there services(for a lot more money) to really make it work right because your computer has all these other problems,such BULLS#@%!!! They did install the program,but it quit working completely about a month later.I Googled it after the fact and found a site like this that had hundreds of people that had gotten burned! Thank god for Google! I should have called my CC company,but I just let it go.I have my bike listed on CL and Cycle Trader,so I'm not sure how they found me.Such a shame! P.T.Barnum said it right a long time ago:There's a sucker born every minute!

4 out of 4 people think this is helpful.
rondabower
70

Arron just called me on my classic care, thanks for all the feedback. People united helping each other

7 out of 7 people think this is helpful.
patrickh3282
60

I would just like to say that Once Driven is a solid, reputable company. They've helped thousands of people sell their car, who otherwise could not. Oh, I'm just kidding...

6 out of 6 people think this is helpful.
sbic56
20

Whoa...glad I found these reports. I told them I wanted to check them out before giving my CC numbers and so glad I did. When they said they weren't with the BBB but some other organization I'd never heard about, I was suspicious. suspicions confirmed! (They found my motorhome I am selling on craigslist.) Now I hope they don't keep bugging me!

2 out of 2 people think this is helpful.
EABPas
80

To be fair, their website does explain the "money back guarantee" as a guarantee only to refund your money if you sell the car to someone they didn't introduce you to. "OnceDriven.com offers a 45-Day Money-Back Guarantee to those who purchase our $189 service. This guarantee protects sellers in the event they sell the vehicle to a buyer not delivered by OnceDriven within 45 days of signing up with us. If you meet the following criteria and sell the vehicle before we do, you may request a refund. To be eligible to request a refund: - Sellers must provide a photo within 14 calendar days of sign-up - Sellers must request the refund within the first 45 days of sign-up - Sellers must sell the vehicle to buyer not delivered by OnceDriven - Sellers must provide verification of sale of the vehicle What is this? Sellers who have met the above criteria will receive a refund of the purchase price ($189) minus a $29 processing fee. Requests may be made using our simple online form. If you choose not to request a refund, we will market your vehicle until sold, at no additional charge." That said, it doesn't seem worth the money. Not that I've had any leads from CarGurus either. I got a lot more views on AutoTrader and KBB, and a call from someone on Craigs List (but they weren't serious).

8 out of 8 people think this is helpful.
4_LittleCats
50

IF YOU HAVE BEEN RIPPED OFF BY SUCH SCAMS THAT CLAIM GUARANTEES/WARRANTIES, CALL YOUR BANK FOR A REFUND AND IF THEY ARE A GOOD BANK....THEY WILL HELP YOU WITH THE DISPUTE AND TEMPORARILY GIVE YOU A REGUND. AFTER THE INVESTIGATION IS COMPLETE-. MOST LIKELY IN YOYR FAVOR- YOU GET YOYR $189/200.BACK SINCE COMPANIES SUCH AS THIS.ARE SCUM IF THE EARTH!!!! MAYBE THIS WILL FINALLY PUT THEM OUT OF BUSINESS!

5 out of 5 people think this is helpful.
mro164
65

Thanks to everyone who posted on this site. I have been called by two separate companies offering this same service. One was Once Driven, and the other was a company whose name I could not understand because the young woman's accent was so thick, it was difficult to understand her. When I asked her to spell her name and her company's name for me, she hung up! I figured it if it "sounds too good to be true, it probably is", but I checked out this site to be sure. THANK YOU to everyone who was kind enough to take the time to post your warnings so that others will not be taken advantage of!

6 out of 6 people think this is helpful.
Ann Gerard
70

Just purchased the $189 deal with Once Driven. For those of you who think they are guaranteeing a sale, you are incorrect. The refund applies if you sell on your own within 45 days. If you place an ad in the newspaper and your item doesn't sell, they don't refund your money. You are paying for ad exposure. I am going to test their ad approach by looking at similar vehicles on-line and then seeing if their ad "pops" up on my Facebook page, which is where they said their ads would show up. If I see nothing on Facebook within a couple of weeks, I will consider them to be not fulfilling their obligation and then dispute my charges with my CC company. I believe one has up to 60 days to do that, so, no worries. As for the person who posted re the PayPal scam - PayPal is very helpful as explaining how the scam works and will give you examples of "catch-phrases" that will alert you to the scam. Basically, PayPal does cover vehicles purchases, and so, when the "buyer" disputes the charge (which is what they do after you have sent money to a "shipper", PayPal will charge it back to you and you are out the money. Scammers used to do it with bank drafts which were counterfeit. PayPal suggests COD - cash only - for any used vehicles purchases. Hope this is helpful. I will keep you posted on any new experiences with Once Driven.

7 out of 7 people think this is helpful.
dallas0820
2,320

I worked for this company Ann. I can promise you they won't do what theyare telling you they will do. They only post your car on their site. that's it.

10 out of 10 people think this is helpful.
girlmoma
90

These idiots have called me twice from my Craigs list ad despite me specifically putting in my ad do not call me to solicit me. I filed a complaint with the FCC for telemarketing complaint. They seem like a total waste of money.

4 out of 4 people think this is helpful.
girlmoma
90

These guys called me again for the 3rd time. Another message from a blocked number

5 out of 5 people think this is helpful.
davewe
130

Latest on some of these scams. I am now being called by a company that claims to be AAA rated with the BB but I haven't checked. Any know about Car Offers.com

2 out of 2 people think this is helpful.
kbharon
80

Ditto! They've violated Craiglist and called me without permission. My vehicle sold, I removed the ad and they STILL send phone messages to me. Can't any Attorney General do something? CROOKS! STAY AWAY FROM THEM AND TELL OTHERS.

8 out of 8 people think this is helpful.
jubie
50

Everything is all too familiar. The "ghost" voicemail, the claim to be based in Virginia, and the hype to aggressively sell your car. They also claim to be partnered with Facebook. Decided to do research on another website before committing to them. Glad I did. Thanks to everyone who posted.

5 out of 5 people think this is helpful.
Kim Kastner Charpentier
50

THEY ARE A SCAM!! DO NOT PAY THEM ANY OF YOUR HARD EARNED MONEY!! They use confusing language to make it sound like there's a money back guarantee. You will NOT get your money back unless YOU find a buyer for your vehicle. It's that simple!! I got my money back by informing them that I was "disputing the transaction" through my credit card company.

5 out of 5 people think this is helpful.

I bit and was taken. I lost 189.00 and believed what I now know to be a bunch of lies. You can google :" Used Cars" and they don;t even show up. It is a rip off

7 out of 7 people think this is helpful.
Jennifer Conroy-Schwartz
160

If you have just fallen for this scam I received a refund from them. This is what I did. Later in the day after they called I and I signed up, another scam came through my mailbox. My husband caught it and then I looked up once driven, and my stomach sank. Since I paid with my debit card I talked to my bank and they said I could file a fraud claim once the transaction was published. So I waited a day and my husband said why don't you call them up first and see if they will give you a refund. I didn't think they would, but the next morning I received 26 email from them saying they were leads. I emailed all 26 people saying I think I was scammed and asking if they were real people. Two were bounced, 1 looked like a bot, and one person was real, but said she was not looking for a car. With evidence in hand I called customer service and said "I'd like a refund" they asked why "because you are a scam" they blubbered a bit saying if this is a scam then why would they answer the phone. I said look, you sent me 26 emails this moring 2 were fake 1 was a bot and a third person said she wasn't even looking for a car. I'm going to file a fraud charge with my BANK or you can refund my money. They said they would have a manager call me back. I said they had 1 hour before I'd file the charge. It took a little longer than 1 hour, but my money was refunded. Apparently they are afraid of banks. If your situation was not too far in the past, see if you can file a fraud charge with the bank or credit card company. Good Luck!

16 out of 16 people think this is helpful.
spamstinks818
1,310

The firm is not accredited by the Better Business Bureau... http://www.bbb.org/roanoke/business-reviews/auto-listing- service/longwood-industries-inc-in-bedford-va-9004961/

7 out of 7 people think this is helpful.
spamstinks818
1,310

Consumer Complaints for Longwood Industries, Inc - BBB http://www.bbb.org/western-virginia/Business-Reviews/auto-listing- service/longwood-industries-inc-in-bedford-va-9004961/complaints

5 out of 5 people think this is helpful.
spamstinks818
1,310

OnceDriven aka Longwood Industries, Inc | scamFRAUD http://www.scamfraudalert.org/2014/04/29/oncedriven-aka-longwood- industries-inc/

3 out of 3 people think this is helpful.
spamstinks818
1,310

Longwood Industries, Inc | Complaints Board http://www.complaintsboard.com/?search=longwood&page=4

5 out of 5 people think this is helpful.
spamstinks818
1,310

Longwood Industries, Inc | Ripoff Report http://www.ripoffreport.com/reports/specific_search/Longwood,%20Inc

5 out of 5 people think this is helpful.
Realaw
230

Once Driven is a total SCAM! Run the other way from this one. A bunch of sweatshop dirtbags. They'd steal their dying grandmother's money! I repeat; DO NOT EVER USE ONCE DRIVEN!

6 out of 6 people think this is helpful.
Sleven1911
50

DO NOT USE THIS SERVICE!!!! This company does not honor its obligations. I met every obligation required of their guarantee - signed up, sent photos within 14 days, and then sold my vehicle by other means. Upon requesting my refund they told me they hadn't received my photos. When I filed proof, in the form of my original email, they said that their firewall had blocked my photos because they were too large - they were 5 normal size photos taken with an iPhone. I met my obligations. They haven't met theirs. Who is interested in a class-action against this company??

5 out of 5 people think this is helpful.
Jeff Cokenour
50

I posted an ad on Craigslist and they robocall me incessantly with a blocked number. This cannot be a legitimate firm.

5 out of 5 people think this is helpful.
Jeremy Green
60

Aaron has been trying to call me for 2 weeks now ever since I posted my CRV for sale on CL. I've told them not to call me, but they keep calling, and I'm on the DNC list. I filed a complaint with the FCC after I found this website while doing more research on the company, Once Driven. Thanks for the heads up everyone.

6 out of 6 people think this is helpful.
tre123
50

Oncedriven is a complete scam! They harassed me weekly with phone calls stating that they had several buyers looking for my vehicle. Once I signed up and paid the $189 I never heard from them again. I have now sold my vehicle myself and they will not give me my money back as I was originally promised.

5 out of 5 people think this is helpful.
anonadposter
30

I started getting calls from Once Driven, just like everyone else. One thing I noticed, and it may or may not be related, is that right around that same time I started getting Craigslist no-shows. That is, people with odd names that would say they wanted to come and see my car at a specified time, but never show up. Interestingly none of them provided email addresses or telephone numbers, they just used the Craigslist email relay. Wondering if it's a Once Driven employee trying to tire out sellers before hitting them with their spiel.

3 out of 3 people think this is helpful.
misamassa
35

Scum

3 out of 3 people think this is helpful.

thanks for the heads up guys,, aaron calls us daily, gar gurus is awesome and has been free , we sell classics and musclecars Lister motorsports troutman NC

2 out of 2 people think this is helpful.
Researcher
70

You NEED to read this report on the company. Their REAL name is Adventis Inc. They operate under another non-profit company's name just so they can get by the do-not-call registry laws. http://articles.wdbj7.com/2012-11-08/wdbj7_34999446

7 out of 7 people think this is helpful.
David Crutchfield
50

THIS IS A SCAM - PLAIN AND SIMPLE. THEY TOOK MY MONEY AND DID NOTING AND NO REFUNDS>

6 out of 6 people think this is helpful.
dr2591
20

They have been bugging me for 10 days. I thought it was strange my cell would not ring but there would be a voice mail. I called and talked to a gal telling me to email all the info. She did. After reading all this I wouldn't touch this outfit with a 10' pole. Thank you all.

2 out of 2 people think this is helpful.
vette2015
30

I signed up about a week ago. They sent me 3and bogus email addresses the next day about interested buyers. I emailed oncedriven and they assured me they were legit. Today I called once driven and was given the run around. I asked for a refund. I recieved an email several minutes later saying they would have the refund department reiew my claim in 10 to 14 days. I told them they had till end of business the next day. I recieced email saying I would see my refund in 3 to five days. A couple of minites later while at the bank to refute charges they sent an email saying they refuned my 189.00. I'm so glad I found this wedsite. They so not want the banks involved!!

3 out of 3 people think this is helpful.
Frank8239jhf
30

SPAM CALLER!!! I listed a classified on a local website to sell something that was NOT A CAR! I keep getting calls from a blocked number. They leave a pre-recorded voice mail, a guy named Erin that says he has buyers lined up that want my car. I don't have a car that is even registered!! Just two junkers in the garage that have not been driven in a year for one and 5 years for the other. I am on the Do Not Call registry and have been for 2 years. I have reported them. STAY AWAY from these bottom feeding SCUMBAGS!!! Their number is 888-941-6515

3 out of 3 people think this is helpful.
wendi413
30

I have been getting their calls for a few weeks now.. always come in as Restricted, and he has left about 3 messages. I sold my car two weeks ago, but the message he left me this afternoon is "So, I'm looking at your car online..." No buddy, you aren't. I guarantee it! I removed it from all sites the day I sold it. The number he left is 540-904-4838. When I called there was an automated system to remove my number. Hopefully it worked...

3 out of 3 people think this is helpful.
0064
20

Glad I found the answer to my question before shelled out any money. I don't know if Arron is his real name but when I called 888-941-6515 another person answered. He gave me the sales pitch. He told me I could contact him directly by choosing option 3 and ext 145. After I hung up, I found these reviews and will not give them $189.00 of my money. I am still getting a lot of anoyonamos phone calls and text message since my listing on Craig's List. Will not be doing any business with Once Driven!

2 out of 2 people think this is helpful.
Lody
50

I too was called by Once-Driven, and finally decided to give them a try. I was told by a representative that if I had sold the car AT ANY TIME, I would get the refund. I got a few weak notifications that someone was interested. I contacted one through, and got no response. After that I left the contact up to them - and also got no response. When I got my car sold and requested a refund I was told that the 45day limit was over and I could not have a refund. I had specifically asked about that in my initial interview. They either need to get honest or inform their representatives more completely. I see (now) that the BBB is not impressed either! Thanks, but no thanks.

5 out of 5 people think this is helpful.
dcutlip
40

Thanks for all of your comments. They kept me from going with them. I'll stick with Auto Trader for my 87 convertible show car. I'm glad to know who all of the unknown calls are from. I have them blocked on my phone,so I don't have to deal with it. I'll tell Jessica the next time she calls, thanks, but no thanks.

4 out of 4 people think this is helpful.
patlori
45

Unknowing of all these comments, I tried to pick up the phone while "Aaron" was leaving the message... Turns out it's a recording that is leaving the message even though they make it sound like someone is actually calling you. I only know that because I couldn't interrupt him while he was leaving the message. Big Warning Sign it's a SCAM.

4 out of 4 people think this is helpful.
Brad Gamblin
10

Just rec'd my first call from Once Driven....Thank you to everyone here. I will not even return their call. However, they got my number from one source....Craigslist....where I'm selling a very old snowmachine that I just rebuilt. I know this because I don't give any of this info out at all and use CL sparingly

1 out of 1 people think this is helpful.
redarticfox
30

if ya'll want to pay back some of that trouble that they brought upon you,Frist answer the phone call "CIA FRAUD DIVISION CAN I HELP YOU"or just waste there time buy listening to there bull and ask lots of question like "how many buyers do u have?" or "do sell red cars or blue cars?" Be creative. Call them back at all times. They will take you off the list when you start costing them time and money.I once got a call from a scammer and had fun wasting there time,and when they wanted my credit card i gave they the UPC code off the cereal box that i was eating at breakfest at the time. Ha! Ha! felt good after dishing some back for once. My doctor told me to get rid of stress in my life, it works! Oh ya, always check any one out for ripoff reports first before wasting your time being pressured buy "Sales pirates" Have fun and have a nice day!

3 out of 3 people think this is helpful.
reecerobin
40

I also received a scripted call from OnceDriven after posting an auto classified on Craigslist. This company, under the umbrella of Longwood Industries, has an F rating with the BBB (http://www.bbb.org/western-virginia/business-reviews/auto-listing- service/longwood-industries-inc-a-d-b-a-oncedriven-com-in-bedford-va- 9004961/). I'm going to remove my phone number from the ad now.

4 out of 4 people think this is helpful.
zetor7441
0

I also got a call from OnceDriven from a gregslist posting.Total scam and also got a paypal scam.What is so unbelievable is how much work had to go into these scams and that is why it sometimes hard to detect every time.I guess the rule of the day if it sound to good it must be a SCAM

Tina7255
20

I got a instant voicemail from these people on two different phones. The first time it happened was about 15days ago and I signed up. They said on the phone word for word that if they don't sell it and we don't either that they will give a refund. Not what it says on their website that I just read today. I had recently changed my number and reposted my car on Craigslist with the updated number yesterday. Today I got the instant voicemail and my phone didn't even ring. It was the same exact voicemail that I had on my old cell. I thought that was fishy so I looked up reviews for once driven. After I read a lot of comments I instantly called them. I told them I want a refund. And a lady by the name of Susan said ok what's your vehicle vin and blah blah blah and I said no that's not why I want my money refunded. You guys lied to me over the phone and never said anything about if neither of us don't sell my car then we don't get a refund. You said over the phone that if you don't sell the car we get refunded or if we sell the car before you do then we get a refund. And if you don't give me my full refund now I am going to call my bank and tell them you are a scam and made a fraudulent charge. She then told me ok I will email you when the refund is processed. I have received that email and it says it will take 3 business days for the credit to appear. Let's hope this works which I'm sure it will from the comments I have read on here. Which thank you by the way to the people who commented on how they called them first and not the bank. They obviously don't want to deal with the bank lol but if I don't receive my refund I will call my bank and I will get back on here to tell you guys if they didn't refund me. Happy holidays to all and please don't fall for this scam like my gullible ass did.

2 out of 2 people think this is helpful.
Shel May
10

Scam, some people got their money back when threatened with filing fraud charges. They called me this morning saying they have people wanting my make and model. Mine is NOT drivable so big red flag there! I looked them up and hundreds of complaints money given and no results. I would not use them. I also put DO NOT contact for other programs on my listing and they still called me. How they got my number isn't known because it's NOT on my listing.

1 out of 1 people think this is helpful.
David Obodum
35

Thanks for posting this. A day after I posted on Craigslist some guy who I think was named mark called to buy our Civic. The phone said it was a private caller but the guy left an 855 number. I wasn't home and my son accidentally deleted the message. When I got home and he apologized, he explained that to him, it sounded like a company. I said it was ok because I didn't want to sell it to a company. Thank God, it was probably these guys!

1 out of 1 people think this is helpful.
Appleaday09
10

Thank you guys for all the info. Im glad i didnt answer the multiple calls. Although i would not have fronted any money, This still saved me. I thought they would just get a percentage o the sale and that seems more logical. Fronting money is always a scam.

1 out of 1 people think this is helpful.
Calvins_H
10

Thanks for the input guys. I am glad I saved lot of time and money.

1 out of 1 people think this is helpful.
danblackRacing
20

An "Aaron" called TWICE with a number that does not work (540.904.4838) and offered $200 to sell my $350 motorcycle. Makes no sense.

2 out of 2 people think this is helpful.
calhawger
10

Aaron of Once Driven called me about my Craig's List ad, same scam as all of them, they'd provide a buyer for "a couple hundred bucks." Sure glad I checked this out, thanks y'all.

1 out of 1 people think this is helpful.
HollyA
20

Oh no. I think I was just screwed by these people.

1 out of 1 people think this is helpful.
Chris Jochim
30

I'm glad I'm another person saying "thanks" rather than answering Aaron's phone call and having to say "I just got screwed."

3 out of 3 people think this is helpful.
HollyA
20

I am first time car seller and made a mistake. So no need to make a person feel worse.

1 out of 1 people think this is helpful.
TheBigB
20

Thanks to all for your responses. I also received a direct voicemail from Aaron in response to a CL ad I placed for my son's school car that I'm only asking $1500 for to begin with. I'm going to delete the voicemail and give thanks that I listed my cell number instead of my home landline.

2 out of 2 people think this is helpful.
Skylane59jh
10

All you folks who got screwed by this once driven company, I sure hope you all know how to dispute the transaction with your bank or credit card, and given the info you will get your funds back unless you have a crappy bank or credit card. Why would you just give up and let them keep your money? No way, fight back. DISPUTE the transaction and get your money back and maybe enough people will catch on and put a stop to these jerkoffs. Good luck all of you!

1 out of 1 people think this is helpful.
rtcx34
30

aaron the jackass called again. that sob

3 out of 3 people think this is helpful.
Shellieman85
20

Thanks so much for the help guys! I almost fell for it! I would of if I didn't read this site! Aaron is f**k head! Thank you so much

2 out of 2 people think this is helpful.
rgrande
40

Just listed last night on Craigslist at midnight and was contacted by 11 am. Almost called them out of curiosity after Aaron left a voicemail on my mobile #. Then a voice in my head went off to check the web and found this thread. A God-send!!! Thank you ... just hope I don't get Robo-called but at least I have their number and don't have to answer.

3 out of 3 people think this is helpful.
lyemm
10

RIP off alert ! I paid them 189$ and in 6 months have not had one interested buyer, they send me auto dealers emails and phone numbers and email addresses that are no good. After 6 months they want me to lower the price by a difference of almost 8k because they gave me a incorrect KBB at the time I signed up ????

1 out of 1 people think this is helpful.
Dreamer1950
55

Today, I too got an instant voicemail from "Once Driven" after posting an ad on craigslist. Not only did my cell phone not ring, but there was no record of the call in missed or received phone history. Just a signal that I had a voice message. The caller claimed to be "Aaron". The # he left was 888-941-6515. Whitepages.com shows no information at all for this number. My ad also stated I do not need or want help selling but they paid no attention to it.

5 out of 5 people think this is helpful.
cass2083
30

5409044838 Here is another number they leave. I wasnt intersted in help selling my truck i guess they got my number off craigslist also. They called from an unknown # and just left a voicemail a guy named Aaron

3 out of 3 people think this is helpful.
ajcs2000
30

Put my car on Autotrader for $40 and a day later got a call from Aaron. He talked me into Oncedriven's $189/45 day deal. I bought! Got one email from a potential buyer, called them and got no response. Called Oncedriven to tell them about my disappointment and they said they screened almost 150 calls. They said they would move my ad back to priority. Got 2 more emails and nothing came from those either. The time limit passed and all I got was 6 emails, no responses and a headache. I believe the emails were from Oncedriven office workers. They are out for your money and nothing else. Don't get caught up in the sales pitch and don't waste your money. The good news is I did get a few calls from my original Autotrader ad, screened many scams and found a real buyer. Sold my car today for my asking price and thousands more than the dealer offered for a trade-in. Advice would be to screen all your calls and very careful about any potential buyer. Accept cash only and meet the buyer and do the transaction at your bank.

3 out of 3 people think this is helpful.
FordNut
137,935

On the website: http://www.bbb.org/western-virginia/business-reviews/auto-listing-service/longwood-industries-inc-a-d-b-a-oncedriven-com-in-bedford-va-9004961/:/ "The business is NOT Accredited by the Better Business Bureau. The business is not eligible for Accreditation with the BBB due to their volume of complaints and serious complaints regarding excessive delays in providing refunds. The BBB continues to receive calls from consumers stating that the business told them they were members of the BBB. The business is a member of the Online Business Bureau which is in NO WAY affiliated with the Better Business Bureau system. For a separate report on the Online Business Bureau visit http://www.dc.bbb.org/default.asp

2 out of 2 people think this is helpful.
gianfranco
0

https://www.youtube.com/watch?v=DCoNCCXrcEY

arbypeact
20

I'm can't really say they are a total scam but the 45 day guarantee is a complete come-on. After 45 days, if there's no action on your vehicle, that's it; you're cooked. They keep the listing active but I never got one call.

2 out of 2 people think this is helpful.
Kellykellykelly
10

Received 3 phone calls from this company in response to a Craig's list ad--2 after the car had already sold and was removed from CL. I had explicitly indicated I didn't want to be contacted regarding services in my ad, so was confused about getting the calls. After third call (which went straight to voicemail, phone never rang... highly suspicious), I finally called the number in the voice message (the calls always come from "unknown") to request my number be removed from their calling list. When I started to ask how/why they called after I'd marked my ad as not wanting to be solicited, the line went dead. Totally dodgy company.

1 out of 1 people think this is helpful.
Angela Klatt
35

The business is NOT Accredited by the Better Business Bureau. The business is not eligible for Accreditation with the BBB due to their volume of complaints and serious complaints regarding excessive delays in providing refunds. The BBB continues to receive calls from consumers stating that the business told them they were members of the BBB. The business is a member of the Online Business Bureau which is in NO WAY affiliated with the Better Business Bureau system. For a separate report on the Online Business Bureau visit http://www.dc.bbb.org/default.asp

1 out of 1 people think this is helpful.
sonjack
20

STAY AWAY FROM THESE JERKS. RUN, DON'T WALK !!! CALL OUT THE PEST CONTROL TO RID THEM OFF THE INTERNET.

2 out of 2 people think this is helpful.
gianfranco
0

This Facebook page will give you all the information that you need to get your money back from Once Driven. https://www.facebook.com/pages/Once-Driven-The-Perfect-Scam/1583238918583355

Daryl Birr
10

Good thing I did a google search on them and found that it is a scam company. They contacted me about 2 harleys I have and said the same thing $189 for one, so both would cost about $380. Thanks for the info.

1 out of 1 people think this is helpful.
jetski197369
0

LOL! once bitten twice shy! Never again will I believe something that seems too good to be true! I think in life you will get burned by these AH's but with all the info on google there are no excuses to get burned anymore! Hit GOOGLE!! all the time!

vwgti2013
10

The BBB included the owners email address as well. Havent tried emailing them since i read this blog and no need to right now. I only receive one call for them today. Its funny though... some guy left a message saying "good luck selling your car" in condescending tone. Its amazing this company is still around with over 300 complaints!. Wow.. This Business is not BBB accredited Longwood Industries, Inc a/d/b/a OnceDriven.com Additional Locations Phone: (540) 586-1430 View Additional Phone Numbers 1617 Longwood Ave., Bedford, VA 24523 rfisher@longwoodinc.com Factors that lowered the rating for Longwood Industries, Inc a/d/b/a OnceDriven.com include: 383 complaint(s) filed against business 1 complaint(s) filed against business that were not resolved Business has failed to resolve underlying cause(s) of a pattern of complaints

1 out of 1 people think this is helpful.
dmalach
10

My phone beeped voice mail even though it never rang. ??? Surprise! A message from Aaron telling me that my Harley was over-priced but if I lowered the price and paid them $189, they had three interested buyers right then and there.Yeah, right. Funny thing, a day later I got the Paypal scammer "Bryan" (1-301-966-2602) who wanted my cycle for his cousin's birthday but he was a Marine "off coast" and had only Paypal to use and could I hurry because he promised his cousin.... Good grief. Thanks for the information here. I wondered about a BBB opinion on this "operation". I almost made a big mistake with Once Driven. Whew! Local. Cash in hand. This other stuff makes me feel creepy.

1 out of 1 people think this is helpful.
Muxman
0

WOW, I'm really glad I found this site with all the information on "Once Driven". I have been getting numerous calls from these guys even after I told them NO a bunch of times, and told them to please stop calling as I'm not interested. Since my Harley didn't sell on first try with Craigslist I decided to give them a call to hear their pitch. Got the same line about "We guarantee" to sell your vehicle within 45 days or your money back.. Also told me they already have some potential buyers lined up looking for my 1997 Harley Softail Bad Boy. When I told the lady I was going to do some due diligence on the company and look for some reviews she became almost depressed. You could actually hear the wind come out of her sails. Sort of like she know what I would find. Boy am I thankful for this site. Cheers Guys, you made my day. Dave

Leslie Siskey
20

HOLY MOLY!!! I'm so glad I found this site! I'm trying to help my Dad sell his car and would have been so upset if he'd paid his hard earned money to these scammers. THANK YOU... THANK YOU... THANK YOU!!!

2 out of 2 people think this is helpful.
Bouss Sy
10

Once Driven is a scam company and if you already made the transaction please make sure to call your bank and make a claim about it so you can get your money back. Good luck

1 out of 1 people think this is helpful.
bethanybradley
0

DONT WASTE YOUT TIME OR MONEY. My husband and I were told that there were people looking at our car so of course we fell for the scam and paid the $189. A week later.. we had heard nothing from anyone at once driven. Point Blank: we were lied to. Thankfully I sold the car on my own. After filling out everything to get the refund, no one still reached out to me. I had to call, call and call again. I left plenty of voicemails and e-mails... no response. Finally I got a call and they said that I would be receiving my refund. Two months later I still had not received it. I called multiple times again to no response. Once I got ahold of someone they said that my car wasn't sold. Funny thing was... I didn't had the car. Once everything was situated they said that I would be getting my refund within 3 days... So I got the money... too bad it was $29 short. Horrible customer service and a COMPLETE scam.

jinx1120
0

I am an ex correctional officer and have dealt with criminals for many years. the minute they said $189 up front, I knew it was a scam.

grp
0

I had similar experiences as other postings, and asked them I will pay $50 upfront and rest after I sell my car, and they refused. Thanks you this site, I saved myself GR

Bill Herold
20

Just got my message on my cell phone. Got it from CL and it was "Aaron" offering me customers for a "small fee" and to call him back. Based on the above...that won't happen...THX to all who have offered their comments.

2 out of 2 people think this is helpful.
Dana Medrano
0

I used Once Driven I ended up trading my car in at a local dealer and purchased a new one. I did everything they asked me to do. And they approved my refund they charged me a fee but what service doesn't!!!!

arbypeact
20

If you manage it all within the specified time frame, it may well work out. I'm just saying once that grace period is over you have no recourse and no leverage. The car can just sit there--unsold.

arbypeact
20

By the way Bill; "Aaron" kept calling me over and over even after I paid for the listing. I think they just have a pool of pseudonyms.

Kimber Black
30

I had received multiple calls from Aaron with Oncedriven. He stated on his first call to me that he had multiple interested qualified buyers. I believe he called me somewhere around 5 times, the records are in my cell phone call history. I did not call him back until I received his last and final voice mail which I still have saved, this is what he said... (THIS IS WORD FOR WORD!). ******************************************************************************** ********************************* AARONS VOICE MAIL WORD FOR WORD *************** ******************************************************************************** ********** Hi this is Aaron from once driven, and I thought I'd reach out to you uhh one last time. I don't see your motorcycle online anymore, hopefully that means u sold it, uhh but I just wanted to follow up, cuz if you didn't we can still help u get it done. It's gonna cost u around 200 bucks, and its guaranteed. So call me back I'd love to talk to you before the end of the day my direct line is 540-904-4838. Have a great day. *************** END VOICEMAIL *************** I have found a thread about Oncedriven scam artists here, http://www.cargurus.com/Cars/Discussion-ds550271 and this youtube video here, https://www.youtube.com/watch?v=DCoNCCXrcEY I contacted my bank to replace my card and investigate/dispute this fraudulent activity. If you have been victimized, here are some things you can do... 1. For anyone that has used a credit card and Once Driven has not delivered a credit for not keeping their end of the deal, don't wait. Call the bank that issued your credit card and advise them of the problem and that you wish to dispute the charge for services not rendered. Cardholders typically have a 60 day window to dispute credit card charges. If a dispute is outside of this 60 day window, you may not be able to dispute the charge. 2. Pay Pal has a protection included with your account. Contact them if a payment was made through them. 3. REVIEW their fraud AND complaint history at BBB, THEN FILE A COMPLAINT here, http://www.bbb.org/western-virginia/business- reviews/auto-listing- service/longwood-industries-inc-in-bedford-va- 9004961 or https://www.bbb.org/consumer-complaints/file-a-complaint/get-started 4. You can file an anonymous tips to the FTC ( Federal Trades Commission) . Click on the links below: http://www.ic3.gov/default.aspx http://www.fbi.gov/about- us/investigate/cyber https://www.ftccomplaintassistant.gov/#crnt&panel1-1 5. File an official complaint to the FCC (Federal Communication Commission) for FAILING TO COMPLY TO THE NATIONAL DO NOT CALL LIST. if you are on that list OR are being called via cell phone & have requested to be removed from their list. 6. FYI This is once driven, used to be called "the big lot", they are also known as "Longwood Industries". They change their name every few years to scam more people. Google any of these names to find out the tons of people ripped off and what they did about it. Good luck to all of you, Thanks, Kimber

3 out of 3 people think this is helpful.
HeckNo
40

Thanks for the info. Posted an ad to sell a car on Craigslist and Autotrader. 2 days later, got a call from Aaron on a blocked number. Voicemail said to call 888-941-6515. Will ignore. Thanks gain for sharing your experiences.

4 out of 4 people think this is helpful.
Corey Knoll
20

Thanks for all the information. My husband posted one of his trucks on craigslist and then he started getting calls from this place. I have told him not to answer their calls and not to use them.

2 out of 2 people think this is helpful.
Brandon Little
80

Hey guys. This group is violating my Craigslist choice to NOT be solicited with other offers. I've since sold my vehicle, but they keep doing the same BS: calling from an unknown number and instantly going into your voicemail. I wouldn't use them if they were the last car sales company on earth.

1 out of 1 people think this is helpful.
Brandon Little
80

So, you guys have shown a LONG list of issues and I also had this issue. I reported to the FCC who said "Your complaint provides the Commission with valuable information...we do not resolve individual complaints about this issue and, there will be no status information to report on your complaint." Case closed. I also included this page that showed a long list of issues with this company, but it has been ignored by the powers that be. Thanks, government.

grandmamav2
0

Thanks Guys! I got a voicemail from a guy named Eric with Once Driven he gave a return # of 888-941-6515. I will not be returning his call. I had listed my camper on craigslist about 4 days ago and I know that is where they got my # from. This is the first time I have ever listed anything on craigslist before. Thanks again!!

Walker2108
30

Just got a call from Aaron regarding my jeep wrangler. He left mw a message. I trust no one! So glad I googled the name. Thanks for the feedback everyone. Saved me from making a useless phone call!

3 out of 3 people think this is helpful.
Brandon Little
80

Ah, they're on to you, Walker! FYI, they're going to keep calling you on a regular basis for a few weeks and then give up. Contacting the authorities to issue a complaint will result in zip. That's what our tax dollars are for, of course. You'll be better off trying to go through your phone carrier to block the number if possible.

1 out of 1 people think this is helpful.
Paulos
0

Thanks all. I've been hounded by these guys and considered it. Not now.

Ted Boland
10

Aaron gets around, one busy dude. Filed a complaint against Once Driven with the feds Do Not Call list whether or not it does anything. I will do so again if they call.

1 out of 1 people think this is helpful.
Brandon Little
80

Indeed, Ted! I also filed a complaint and they told me they don't get involved with "individual" issues. Nevermind that I linked to this page and demonstrated a history of malfeasance. Once Driven does NOT CARE if you are on the Do Not Call registry, if your Craigslist post says not to promote to you or if you report them to the authorities. Action should be taken against them.

Gay Robertson Reed
20

Ditto to receiving a call from Once Driven but like some others regretfully bit for their pitch and gave them my money and then checked and found this information about them being a scam. Bummer. I hope I have learned my lesson. Thanks whomever got this going as the agencies that are paid out of our taxes to protect us apparently aren't even going to warn the next guy, much less resolve our problems

2 out of 2 people think this is helpful.
Samer Khalil
30

Wow I am glad I read this. It all sounded too good to be true and it was. I could literally hear the disappointment in the sales reps voice when I said "let me do a little research first and call you back." He had to have known that it was over after that, literally nothing but bad reviews.

3 out of 3 people think this is helpful.
taranctula
35

The problem goes back to Craigslist. Its the anonymity they offer their visitors who can at will victimize their advertisers. If Once Driven had to log onto CL as a user/visitor this activity would stop immediately Cl has brought in some catcha blocks to stop robots on their personals but this has not yet extended to the cars.

1 out of 1 people think this is helpful.
shesakiss
30

Your thinking yes someone who can guarantee my vehicle will sell. They have an inside. Glad I always do a web check for scams. Thanks for saving me money everyone on here! You don't have to put your number on CL so it's your risk if these types of people contact you. You can also use a Google number. Just saying..

3 out of 3 people think this is helpful.
manekal
10

I got a call from Aaron. I'm so lucky...

1 out of 1 people think this is helpful.
mrjagg
30

Looks like Aaron still works there....just got a call this week from him after I posted an ad on Craigslist. Did not speak with him but he left two messages. I won't be calling him back.

3 out of 3 people think this is helpful.
Brandon Little
80

Yeah, they'll keep calling you for a bit, hanging up and going to voicemail - not sure how they bypass the system like that, but they do. You may try filing a complaint with the government, but it did me no good. That's what we pay them for isn't it? To do nothing and ignore us? :(

1 out of 1 people think this is helpful.
Margaret Lopez
0

Same thing happened to me but I sold my vehicle right away. Aaron left me a message. I called back and told them I sold it and to take my name off of the list. Thanks to this blog/board- I wont be using them ever!

Natalienani
0

I feel really sad for not searching for reviews before I subscribed dirt oncedriven. When they called me they said there were a lot of people looking for a car like mine and they would sell out pretty fast, and in case if I sold it by myself they would give me full refund inn 45 days guaranteed. Conclusion: all the time my car was posted I didn't receive one single call from them. When I finally sold my car by myself I called them to say I had sold it and wanted the refund. They told me I would have it in 45 days. One month, two months, 3 months and no refund. After the 50th day I started calling them to ask for it and they kept saying because I'm in California they take longer to report when a car is sold. It's not my problem. They didn't tell me that when they were trying to sell me the service. 70% of the times I called they transferred me to the voicemail. 3 days ago I could finally talk to the supervisor who simply spent 2 min to check and see my car was sold more than 3 months ago. Today I finally received my refund and had to call the company again to ask why they refunded me just $160 if I paid $189 and they said they don't refund the $29 initiation fee. Wtf? Seriously? Initiation fee? Do they tell it to period before they buy the service? Not me. These people as there just to still your money and big time. Consider yourself lucky if your reading these reviews before waisting your money.

Lonna Camp
30

THIS IS A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1 out of 1 people think this is helpful.
Lonna Camp
30

SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2 out of 2 people think this is helpful.
Jeff Preston
20

THANkS, for you robust approval (NOT) of Once Driven. Just rec'd a call from "AARON" and he says the same thing lots of buyers looking for my motorcycle (Can Am - Spyder). Looks like some things on the internet you read are true. Not "ONE" positive review on here about them.

2 out of 2 people think this is helpful.
HermanJ
10

I, sadly, was a victim of "Once Driven". I should have looked up online reviews before using them. Don't believe a thing these people say or anything on their web site. Scam! Fraud!!

1 out of 1 people think this is helpful.
Brandon Little
80

Herman, I tried reporting them already to the FCC. Perhaps you'd like to follow up on Better Business Bureau as well? So far, our elected "leaders" don't seem to care about doing their jobs. We need to make more noise. Since you were taken advantage of, you have a personal dog in this fight. For me, they just broke the rules of the "Do Not Call" registry and Craigslist privacy. You can use a temp, internet-based number to get texts from real buyers and prevent people being able to spam you in the future.

2 out of 2 people think this is helpful.
Bear_Naked
10

Offer them a commission equal to the fee they want to charge and tell them IF they can sell it before you do.... You will give them the fee. Otherwise, take a long walk on a short pier where alligators frequent.

1 out of 1 people think this is helpful.
tlskies
10

BUYERS BEWARE....FIND ANOTHER COMPANY!!!! I was hounded by them through an ad I posted on CL about selling my car. Because the representatives KEPT calling saying they had a number of people interested in my vehicle and that if the car wasn't sold after 45 days I'd get my money back minus the $30 sign up fee, I went ahead and signed up like a dumb a*s. Needless to say, my so called sales rep, Allie was a disaster. How is it possible to have close to 200 hits on an ad and not ONE phone call from a respective Buyer??? This place is a joke and waste of money!!!!!!

1 out of 1 people think this is helpful.
circuspeanuts
40

Thank you for all you warning. Got the call from Aaron this morning after listing my car on CL. number he left was 888-941-6515. Thanks to all of you for saving me the hassle and $189. I never called back and there's no number on my call log to block this jerk.

1 out of 1 people think this is helpful.
circuspeanuts
40

Called them today...to bust their balls. Got Jenny. Sounded like I was interested. Then I asked Jenny "if she felt good about what she does for a living?" She hesitated. Then I told her to remove my number from the call list. Then I told her I would call her every single day of my life. They are out of VA. I told her she works with a bunch of scumbags. Everyone should call them everyday and tie up their phone lines so they can't rip off another poor sole. I busted her balls good. And she was freaked. Calling there later this afternoon. This is fun now. Thanks to everyone for protecting me from these assholes. We really need to make America great again. Country is full of scum sucking scammers. LMFAO

2 out of 2 people think this is helpful.
Monique Indykiewicz
10

we're trying to sell my Dad's car (he was killed in a motorcycle crash last year) and Mom got a call from these guys. thanks to these comments and other pages (plus the good sense we were born with and that Dad instilled in us both!) we won't be falling for this scam. blocking the number if they try to call again.

1 out of 1 people think this is helpful.
circuspeanuts
40

I've been calling them non-stop to tie-up their phone system. These scammers are so dumb they haven't blocked me yet. I have them on auto robo call and as soon as they hang up, I call again. Have done this for 3 straight days. PURE SCAM! Stay away....call them 100X a day!! I even acted like I was interested and then informed them I knew they were scammers.

circuspeanuts
40

Called them again today, three times. Tied up their phone lines for 43 minutes total. Please don't fall for this scam. $189 may seem like a little, but it is gone the second you give the "salesperson" your personal information. They DO NOT HAVE BUYERS FOR YOUR SHIT. DON'T GET SCAMMED!!!!

1 out of 1 people think this is helpful.
Brandon Little
80

FYI, folks, I complained to the authorities twice about these people. I filed a complaint with the FCC about their harassing calls, ignoring the Do Not Call Registry. I even directed them here to know this has been going on for a long time and has many complaints. Guess what? Nada. Nothing. They said flatly they wouldn't get involved. So, what's a person to do? At least circuspeanuts there pushed back. These people should spend time behind bars for this scam. At least I didn't pay them anything. Everyone keep the info coming in! Spread the word and shut these scoundrels down!

1 out of 1 people think this is helpful.
R4x4W
0

Website: oncedriven.com Title: OnceDriven - A Better Way to Buy and Sell Used Vehicles. Description: Buy and sell used cars, motorcycles, boats, RVs, ATVs, golf carts and more. OnceDriven uti Type: golf,Cars,Marketing Domain Age: 11 Years, 11 Days Organisation: Longwood Industries, Inc. Owner: Renee Fisher Owner Address: P.O. Box 1025 Owner City: Bedford Owner Postcode: 24523 Phone Number: +1540 586 1430 United States Phone Type: geographic :Bedford, VA Verizon Virginia, Inc. Email: United States Owner Country : United States United States Website Location : United States United States

DucatiChic
10

Once Driven has called multiple times, ALWAYS from a 'blocked' or 'unknown' number. Thank goodness those calls get fielded and don't even ring. They have left numerous messages, which I do not respond to or call back. I posted my motorcycle for sale on CL. I deal in locals ONLY. There are so many people with bad intentions wanting to scam people. I cannot stress enough how people need to be careful and never trust people on CL! I took my number off the listing because I hate having calls and voicemail messages from random people. I will be contacting my local authorities on such matters. If enough people complained to the right person, they will get prosecuted. I did go to Once Driven's website and found address... If you have comments regarding OnceDriven.com or these Terms, you may send them via e-mail to web@OnceDriven.com. You must send any official correspondence via postal mail to: OnceDriven.com, Attn: Legal Dept., P.O. Box 1280, Virginia 24006. Cheers, HC

1 out of 1 people think this is helpful.
JanaeBrookes
0

Aaron, busy guy. Just got the call today. I posted my ad on CL on 6/22/16 and today is 6/29/16 so apparently I'm one of the lucky ones who didn't get contacted within the first 24 hours of my posting. The minute I heard the voicemail I google the company name and found a lot. It angers me that nothing will be done about this company and it's a shame we have to deal with the constant calls. I didn't buy obviously, I haven't even returned the call yet but from what I read here it's word for word on the voicemail. I'm debating whether to call and tell them I know they are a scam and hope they don't waste their time calling back, or just not call period and not let them know someone is on the other end and hope they give up after a while. How annoying. Although I feel bad for those who fell victim, without you others would not know so thank you for sharing and I'm sorry for your loss.

JanaeBrookes
0

Update: I never returned the phone call, and have not received another one since. I don't know if I got lucky, or if since its automated, if you don't return the call they have no way in knowing if it's a true phone number..I think once you call them yourself in response to the voicemail, you are then registered in their system and the harassing calls begin (now that they know there is someone on the other end).......maybe? Anyone else not return the call and get the same result? If so share! Might be a simple solution to avoid the harassment.

GrandmaLynn
0

I'm just curious....did they sell a car for anyone? I just got contacted by Aaron today, and I called back and spoke to a Mistei. I still don't understand how they have 91 people in my area interested in my car! Why aren't these people on Craigslist looking at my car...Thanks everyone! I will not be using their service!

Brandon Little
80

Lucky you, JanaeBrookes! I hope they leave you alone. In answer to your question, no, I never called them. From what I've seen on this thread, almost no one ever calls them. They just start with a regular stream of calls where they somehow get straight to voicemail. They do it at least daily for a few weeks. Jerks. And no, GrandmaLynn, I've not heard of anyone actually getting a car sold. Mega scammers. No one is looking at your car through these people.

13CARGURUS
0

OMG These Posts go back 3 years. Why haven't they stopped these guys yet? I Listed my HD mc on craigslist and then began the onslot. (they especially like female voices) Once Driven began calling and then the anomious texts. "will you take $4500 for your Sportster" I replied, Sure $4500 will hold it until you go get the rest of the money. They haven't gotten back with me. Erin from Once Driven called me. Befor he could get started, I said. Erin, I want to thank you. I obviously am not asking enough for my bike. Thanks for the tip. Have a nice day. Good by.. THANK ALL OF YOU FOR POSTING. i GUESS IT IS THE BEST WAY WE CAN FIGHT THEM.

taranctula
35

Hang up on unsolicited phone calls and stop making yourself a victim-there is no rescue

Brandon Little
80

That's the thing, taranctula, they don't actually "call" per se. They ring your phone once then force it to go into voicemail. You get an anonymous number you can't block and just end up with voicemails. The alternative might be to have more walls up on your Craigslist post. For example, I texted one guy about a purchase I wanted to make from him and I got a text back that the number was temporary. There are apps for getting a temporary SMS number. You could use that and not include your phone number. It's clear from my efforts that the powers that be (US government) has no intention of doing their job and protecting consumers from these scammers.

2 out of 2 people think this is helpful.
taranctula
35

The problem goes back to Craigslist. They have offered complete anonymity for visitors to their sites which includes a criminal element and unethical companies looking to basically rip off consumers. Any legitimate company does not need to charge $189 for their services, they have the option to sell advertising on their sites. Another trick is to sell visitor data to third party marketing companies as does Offer Up and Close 5. If you want to sell your car put it in a local newspaper or in a busy place with a four sale sign, and save yourself a lot of money and aggravation.

1 out of 1 people think this is helpful.
JanaeBrookes
0

GrandmaLynn, I have read every single post this thread has to offer and only read one person who said they sold the car through them and another who said they sold the car before the company and got their money back. The rest of everyone was scammed, and harassed.

taranctula
35

Well same old problem, guy comes to your door selling apple pies and you fall for the pitch. the problem is that Craigslist gives visitors complete anonymity to contact others and sell them a jar of expired jelly beans and pies. They are basically handing your phone number over to the entire criminal population in your community to try and victimize you. This once driven is being supplied with victims by Craigslist. Selling? have three solid options, put a for sale sign on the car, list in local newspaper, or put on consignment with a dealer.

1 out of 1 people think this is helpful.
skipper496
0

Thanks everyone for the great information...they called today, 24 hours from posting on CL. I didn't and won't be returning their call. Thanks again...

MadDogDG
5

Thanks for the info, I was thinking about using them before I read ALL of these posts and now WILL NOT use them.

taranctula
35

If you want to sell a car put it in the local newspaper or on a consignment lot, or on the street. If you want to buy a car go to a dealer locally and get a warranty. People are not willing to go far to buy a car unless it is a classic or special interest model. They would rather buy off the street. Most sellers don't have the business skills to successfully complete a sale with a private buyer. And most cars offered for sale by private owners are up for sale because they need a lot of maintenance or have a mechanical problem that the present owner does not want to do.

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