how to rate CarGurus dealer that doesnt have option to review or show reviews. I found my last auto on CG at said dealer and found great deal but dealer was about useless.

Asked by Mar 10, 2013 at 06:25 PM

Question type: General

i found last purchase on CG,and a geat deal on it. but dealer was about useless in
communicatin and doing things said they would do....need to rate these guys. they have
online operation but i was looking to rate at CG.

6 Answers

210,865

If you contacted the dealer through CarGurus, you will receive a message within 7 days asking for your review. Please follow the link on the email to write your review.

1 out of 1 people think this is helpful.
24,115

Tom...what I'm finding is that Car Gurus is NOT consistent with sending out the e-mails that give you the opportunity to rate a Dealer. I have corresponded with 10+ dealers on here and ONLY received ONE e-mail to rate a Dealer. CarGurus needs to work on this, b/c there are some shady dealers out there that people in my area need to know about.

2 out of 2 people think this is helpful.
210,865

Thanks for the info, I was just copying off the help section.

325

When you say "corresponded", do you mean via phone as well? Dealer review emails are sent 7 days after contacting the seller using the contact form on the listing page only.

24,115

Henry_s (You're the Henry who works @ CarGurus, right?) ...When I say "corresponded", I mean that I initially contacted the Dealer via the contact form from the listing page on CarGurus site. AFTER that, there were e-mails (from my personal e-mail acct to the Dealer e-mail address) and phone calls exchanged, if I was interested in talking with them live about the car. Therefore, I'm not sure what the disconnect is/was.

1 out of 1 people think this is helpful.
24,115

Henry....Can you respond further on this? I'd REALLY like to know if this is due to a "bug" on the CarGurus system. A LOT of people are saying they can't rate Dealers. Thx!

1 out of 1 people think this is helpful.

Your Answer

Add photo

Related Questions

  • So, how do you write a review for a dealership? 37 answers

    So, why is there not a link/button/switch, whatever, that allows me to write a review for a car dealership? Do they just not let you do that any more? Signed in, registered. Looks like they don't t...

    Jeep Grand Cherokee

    -

    General

  • Would you trust buying a car from small/no name dealer ? 4 answers

    I found a used car that has everything I want but would its from small dealer but I plan to get the car facts and financing through my credit union?

    2009 Volkswagen Tiguan SE AWD 4Motion

    -

    General

  • How do I tell if my 2011 Ford Explorer has a tow package? 6 answers

    My Explorer has a factory installed hitch but I am not sure its the tow package that is rated at 5000 pounds. The dealer who sold it to me used has been useless with info. They sold it with an adver...

    2011 Ford Explorer Limited 4WD

    -

    General

  • The 2007 Overland does not have power mirrors. Why not? 1 answer

    The build date is Dec. 2006 on this 2007 overland demo. The dealer says that because it was a late build it was discontinued. Is this true. Were power side mirrors duiscontinued in later build 2007...

    2007 Jeep Grand Cherokee Overland

    -

    General

  • Anyone have a/c problems with Honda Civic? 264 answers

    We have two 2010 Honda Civics and have this problem with both of them! After the car sits for a while in the hot sun, the a/c won't work when you start the car. It does start working again after you d...

    2010 Honda Civic Coupe LX

    -

    Maintenance & Repair

Shortcuts

Search General Questions

General Experts

#1 Tom Demyan
Tom Demyan
Reputation 41,340
#2 joemom
joemom
Reputation 34,440
#3 FordNut
FordNut
Reputation 29,180
View All