Banned from Cargurus

Asked by Guru96NL4Q Oct 27, 2023 at 02:42 PM

Question type: General

I work at a car dealership and are always looking for clean used cars to add
to our used car inventory. I have never been rude and have always follow up
with messages from other users. I do not know why I am banned and would
love to be able to access Cargurus since this is where I found my new truck I
bought personally back in 2019. I love the website and usability and don't
know why I was ever banned. Others at our dealership can access cargurus
so I know it is not JavaScript or a robot but any help you can provide would
be greatly appreciated.

1 Answer

158,205

The best thing to do is contact Cargurus Customer Service by emailing them using the contact us icon. Don't bother calling them. It's a waste of time. I know from personal experience. I had the same thing happen to me a few years ago. I was never given a definitive answer but my account was reinstated. When I tried calling Cargurus Customer Service they were rude, unwilling to help, and I got hung up on twice! I got much better results by emailing them. Hope that helps! Jim

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