My 3-month old car suddenly stops moving

Asked by Sep 29, 2015 at 04:46 AM about the Hyundai Santa Fe

Question type: General

I use Santafe 2016 model - it is just a 3-month old car. Worst experience
happened to me twice when my car suddenly stops moving whilst engine is
on, the AC and Radio are both open and functioning well but the car didn't
move. After 15 minutes of changing the gear (P,R,N,D), turning it off  and
on.. the car has returned to its normal functions. It was then one of the
most terrible days of my life as there is a big truck behind me, the good
thing is the driver is just driving slowly.  Then I drove to the Service Centre
and they told me that they need to update the computer software and
stuff....after a week I experienced the same scenario but for a minimal
duration- the car suddenly stops moving for 5 minutes whilst engine is on,.
ac and radio...I again sent the car to the service centre for check up..Is this
normal for this model?

3 Answers

113,555

No its not normal, and I would be on the service department like white on rice until that car is fixed. By what you explaining it is very dangerous to drive that car.

3 of 3 people found this helpful.
310

Agreed Joemom! Lol I would suggest the next time that happens make sure you buy a six pack of budlight to kill time and think about why Hyundai? I mean you'll have time to kill whilst in "limp mode". But seriously that dangerous (not the drinking and driving part) the limp mode if a tractor trail or pulls behind you! Turn in that crap and get a Chevy or Ford!

2 of 2 people found this helpful.
105,385

Sorry about your problem, the other guy are right you are going to have to get right on this, there is still the lemon law out there, make sure you document every time this happens to you and how long it takes in the dealership for the same problem. Eventually you may have to contact the factory rep if they can't find the problem. I have 3 Asian makes that I would never even think of buying, Mitsubishi, Hyundai, Kia, of course there are models of other makes also to stay away from, but that is my short list.

2 of 2 people found this helpful.

Your Answer

Santa Fe

Looking for a Used Santa Fe in your area?

CarGurus has 18,443 nationwide Santa Fe listings starting at $1,995.

ZIP:

Hyundai Santa Fe Experts

  • #1
    me29
    Reputation
    3,780
  • #2
    LouB
    Reputation
    3,650
  • #3
    cargurus55
    Reputation
    1,140
View All

Related Models For Sale

Used Hyundai Santa Fe Sport
278 Great Deals out of 31,275 listings starting at $9,600
Used Kia Sorento
449 Great Deals out of 32,043 listings starting at $2,699
Used Hyundai Tucson
251 Great Deals out of 21,363 listings starting at $1,795
Used Honda CR-V
887 Great Deals out of 59,641 listings starting at $1,495
Used Toyota Highlander
583 Great Deals out of 37,279 listings starting at $1,500
Used Toyota RAV4
815 Great Deals out of 52,903 listings starting at $1,600
Used Hyundai Sonata
893 Great Deals out of 56,568 listings starting at $1,500
Used Honda Pilot
701 Great Deals out of 41,116 listings starting at $998
Used Nissan Murano
419 Great Deals out of 23,164 listings starting at $400
Used Ford Escape
1,270 Great Deals out of 103,773 listings starting at $1,200
Used Nissan Rogue
829 Great Deals out of 67,896 listings starting at $2,110
Used Ford Explorer
1,227 Great Deals out of 69,461 listings starting at $1,000
Used Chevrolet Equinox
1,123 Great Deals out of 69,582 listings starting at $760
Used Kia Sportage
246 Great Deals out of 18,603 listings starting at $1,995
Used Ford Edge
1,063 Great Deals out of 51,708 listings starting at $2,150

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.