Power Rear Hatch Won't Latch

4,575

Asked by Jul 27, 2009 at 04:46 PM about the Ford Edge

Question type: Maintenance & Repair

The power rear hatch has failed to latch twice in ours since it was new last fall.  It goes down but then right back up.  Must be closed manually and then it works fine.  Anybody else have this problem with theirs?

9 Answers

4,575

This was happening more frequently as of late so I took it to the dealer. Service manager found one of the rubber bumpers missing. Ordered new ones, installed and problem all but gone. Has only happened once since in last two months.

Latch has gone bad,should still be under warintie,dealer should replace it,if bought new.

1 people found this helpful.
4,575

Thanks!

5,155

this can be a regular issue. check fuel pressure pump. http://ford-edge.net/2011-pictures/

1 people found this helpful.
4,575

Fuel pump for the rear hatch?

3 people found this helpful.
95

make sure nothing is blocking the hatch clear everywhere mine did it because I ha something in way of sensors...worth a try..

2 people found this helpful.
4,575

Thanks, CyndiLou, yes, that was the first place I looked. Even checked trim fit and found nothing. There was a rubber bumper donut missing and dealer replaced both of them and the problem has now all but gone away. Still now and then but only a couple of times/year. I can actually live with that as long as I don't put the garage door down on the hatch by accident!

1 people found this helpful.

Ours is doing it too! it's a 2016 Ford Edge Titanium. Haven't had a chance to get it into the dealer yet. We are still under warranty. We had the throttle body go bad on it too. Left us stranded on the interstate!

Just experienced this problem on a 2018 Ford Edge SEL. Was leaving a parking garage when for some unknown reason, the rear hatch failed to latch properly and the hatch door raised. I was looking for exit turn directions and because the garage was somewhat dark, I failed to see the warning notice on the dash that the hatch was not properly locked. It finally raised to full upright and hit one of the low beams shattering the glass. There should be an audible alert when the hatch is not properly secured. Even better would be a sensor that automatically stops the door from raising. I am hoping the warranty will cover the repair.

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