I also was told I would have to pay half to get the dash replaced after all I am hearing Lexus should recall and fix this problem it is not just because of mileage

Asked by Nov 29, 2014 at 03:42 PM about the Lexus RX 330

Question type: Maintenance & Repair

2006 Lexus rx 330 with cracking dash told by dealer I would have to pay half that tells
you that it should not be cracking and it is poor materials used

2 Answers

233,365

Paying half is a good deal, most owners have to foot the bill themselves. Recalls are for safety issues not cosmetic ones.

170

This is a very widespread problem, and an obvious defect. My low mileage, always garaged RX had a cracked dash entirely around all edges and spreading toward the middle. It was just replaced at NO CHARGE TO ME at my dealership. The tech said it seems Lexus is going to take responsibility for these and claim them back against the Japanese manufacturer. I was one of 4 repairs on his desk that day. It is not a safety issue and probably never be a recall, but is a manufacturing defect. My success came after a complaint on the Lexus Facebook Page. Do it! My new dash is beautiful! Also, go to Lexus Dash Defects Facebook Page and see my old dash.

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