Georgia dealer wants to add $499 documentation fee? Isn't that against the law in Georgia?

35

Asked by Oct 28, 2016 at 03:41 PM about the Ford Explorer

Question type: Shopping & Pricing

They sent me a buyers order with an out the door price on a used car. It had a
$499 document fee added on top of the ad price. They wouldn't budge so I'm
calling the Georgia Office of Consumer Protection.

12 Answers

82,835

If if is a government mandated fee in Georgia then you are stuck but that smells like a fee the dealer wants to charge you for filling out the sales paper work. I think you are on the right track.

1 of 1 people found this helpful.
82,835

I would call the DMV in Georgia.

Best Answer Mark helpful
150

These fees are voluntary. Usually dealers charge $50 to $100 but $499 is a rip off. There is nothing the State can do about it, these are fees the business is stating it will charge and it is legal, but very greedy.

1 of 1 people found this helpful.
82,835

It takes the dealer 20 minutes or so to fill out the paper work. I would tell them no deal, they probably will take the fee off just like all the other ripoffs they try like undercoating, extended warranties and paint sealant.

1 of 1 people found this helpful.
35

Not in Georgia! It's against the law to add any fee above the advertised price no matter what the fine print says. Only valid tax levied by the state. Read up in it here: http://consumer.ga.gov/uploads/Auto_Informer_-Issue_12_- _2013-11-14.pdf

1 of 1 people found this helpful.
35

They can ad optional stuff that you agree to but not any BS fees to pump up a low advertised price, it's fraud! Imagine a grocery store charging you $20 for a bag or a restaurant adding $10 to put your food on a plate. Prices should include everything but sales tax.

27,965

You're getting screwed by this dealer. Walk away from this deal asap.

1 of 1 people found this helpful.
35

I spoke with a Consumer Fraud Investigator at Georgia OCP, they are going to handle this one!!! The salesman and his manager will probably get fired and the dealer fined.

1,990

As a former Georgia used car dealer, I have to tell you that there's not a thing you can do about it. If you don't want the deal, you're not obligated, but if you buy the car, you will pay the fee.

2 of 2 people found this helpful.
35

Well, according to the Georgia investigator, the dealer will be heavily fined. That's what consumers can do about it! There are plenty of dealers who abide by the law. The one I was dealing with will be fined and audited and forced to refund fraudulent fees they scammed from customers. NO, I won't pay the damn bullshit fee! Not in Georgia at least.

1 of 1 people found this helpful.
50

I was a new car salesman for over ten years. Dealer documentation fees are perfectly legal, and whoever told you that the dealer would be fined doesn't know what he's talking about. If you don't want to pay the fee, don't buy the car. I don't see the problem.

35

You former car salesmen don't realize is that in GEORGIA the laws changed a few years ago. Read up on it and quit trying to say it's still legal to add on fees! http://atlanta.cbslocal.com/2014/03/22/paying-dealer-fees-not- so-fast/

Your Answer

Explorer

Looking for a Used Explorer in your area?

CarGurus has 70,902 nationwide Explorer listings starting at $1,000.

ZIP:
Get More Money for Your Car
Be seen by 20 million shoppers. Create Your Free Listing

Ford Explorer Experts

  • #1
    OJ
    Reputation
    11,210
  • #2
    Tom Demyan
    Reputation
    4,430
  • #3
    tennisshoes
    Reputation
    2,590
View All

Related Models For Sale

Used Ford Expedition
353 Great Deals out of 17,196 listings starting at $1,930
Used Jeep Grand Cherokee
959 Great Deals out of 72,500 listings starting at $1,200
Used Ford F-150
2,847 Great Deals out of 213,245 listings starting at $1,295
Used Chevrolet Tahoe
792 Great Deals out of 42,146 listings starting at $1,980
Used GMC Acadia
957 Great Deals out of 53,218 listings starting at $3,500
Used Ford Edge
981 Great Deals out of 52,485 listings starting at $3,000
Used Dodge Durango
302 Great Deals out of 23,989 listings starting at $1,500
Used Toyota Highlander
546 Great Deals out of 34,276 listings starting at $2,450
Used Ford Escape
1,044 Great Deals out of 101,046 listings starting at $850
Used Honda Pilot
565 Great Deals out of 40,409 listings starting at $300
Used Toyota 4Runner
317 Great Deals out of 25,484 listings starting at $1,750
Used Chevrolet Traverse
772 Great Deals out of 34,866 listings starting at $4,100
Used Nissan Pathfinder
437 Great Deals out of 26,480 listings starting at $2,500
Used GMC Yukon
592 Great Deals out of 22,301 listings starting at $2,500
Used Ford Explorer Sport Trac
44 Great Deals out of 1,763 listings starting at $2,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.