a used car dealer called "auto source"/joe, in denver colorado told me that due to the privacy act they can not obtain oil change records for cars they obtain through aution or other avenues that they buy cars for resell. I had orginally called to ask about a car they had listed with a carfax that showed large gaps in the maintenance records. Is this true?

Asked by susanclarkf Mar 07, 2018 at 11:05 AM about the Toyota RAV4

Question type: Shopping & Pricing

Is their a privacy act that doesnt allow dealers access to car maintenance records when they buy a car for resale?

2 Answers

F_O_R answered 5 years ago

Ask for a Car Fax. I do not think dealers can release any information from previous owners at least not without their written consent. Even then they probably would not.

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