do you resolve dispute between a used car dealer and a buyer?

Asked by Jul 01, 2013 at 05:23 PM about the 2001 Toyota Land Cruiser

Question type: General

ii bought a 2001 Toyota landcruiser at socalautogroup. before I put up a deposit, I asked the car dealer, if everything is working in the car, I got an affirmative answer so I put a deposit of 1,000.00 on june 21, and I should pick up the car on june 23. when I got the car, I found out that the antenna is not working and the glass rooftop is not sliding. I contacted dennis at socalautogroup and told him .about the situation and told him the problem. at that time he told me he has a customer and told me to callhim back later, icall him back twice and never got areturn call from him. if you can settle this issue , I will appreciate it very much. thanks in advance,

6 Answers

I sympathize with your problem, I really do, but I don't know of anything we can do here on this forum. All we do is (try) helping folks with mechanical issues and opinions of cars. Keep after them, make sure they know you are not going to just 'go away' like they want. Maybe some of the other guys that frequent this forum will have some ideas

1 of 1 people found this helpful.
247,175

David is right, we can't really help you only you can resolve this issue. I'd personally walk into the dealership demanding resolution. Don't back down and get loud if you have to, but be professional about it. Only recourse I can see is to contact a lawyer, but what they charge today, your probably better off doing it yourself. Tell them you will post negative feedback online, (toyota forums), and see if that helps.

2 of 2 people found this helpful.

Good idea Tom http://www.toyota.com/owners/web/pages/login ...and create an account, lots of people use that website. Have your VIN # ready, and post your complaint

1 of 1 people found this helpful.

I frequent that site answering Corolla questions. Thousands of people will see it

1 of 1 people found this helpful.
Best Answer
22,725

another used car/used car lot story- is anyone listening? on the other hand, why expect to go to a used car lot and get a 12 year old car with NO problems- or have a used car salesman who knows what he's talking about? C'mon- it's a USED CAR LOT- you are lucky- your antenna and sliding roof are inop- so many people have just had their used cars explode like a hummer over a land mine on the way home from the used car lot- OK that may be exaggerating, but not much- if you like the car, just get the antenna fixed- and stop expecting perfection in 10 year old cars from used car lots

1 of 1 people found this helpful.

you are absolutely correct on that, but before I make a deposit on this car, I specifically asked the salesman if everything is working properly since I travel 60 miles tothis area and I don't have time to check the car and I got an affirmative answer to that. since I am a very trusting person I took his word that the car is ok. that all there is to it.

Your Answer

Add photo

Related Questions

Land Cruiser

Looking for a Used Land Cruiser in your area?

CarGurus has 1,025 nationwide Land Cruiser listings starting at $3,800.

ZIP:

Search Toyota Land Cruiser Questions

Toyota Land Cruiser Experts

#1 Michael Crews
Michael Crews
Reputation 1,140
#2 Tom Demyan
Tom Demyan
Reputation 130
#3 jamnblues
jamnblues
Reputation 90
View All

Related Models For Sale

Used Toyota 4Runner
228 Great Deals out of 19,339 listings starting at $2,300
Used Toyota Sequoia
129 Great Deals out of 5,309 listings starting at $2,500
Used Lexus LX 470
9 Great Deals out of 271 listings starting at $5,900
Used Toyota Highlander
396 Great Deals out of 25,465 listings starting at $2,495
Used Toyota Tacoma
561 Great Deals out of 42,406 listings starting at $1,995
Used Toyota Tundra
447 Great Deals out of 34,306 listings starting at $1,950
Used Chevrolet Tahoe
597 Great Deals out of 33,197 listings starting at $1,375
Used Land Rover Range Rover
112 Great Deals out of 4,772 listings starting at $2,500
Used Jeep Wrangler
283 Great Deals out of 15,780 listings starting at $3,795
Used Ford F-150
2,086 Great Deals out of 191,511 listings starting at $290
Used Jeep Grand Cherokee
1,035 Great Deals out of 72,289 listings starting at $1,200

Used Cars For Sale

2017 Toyota Land Cruiser For Sale
3 Great Deals out of 445 listings starting at $70,987
2016 Toyota Land Cruiser For Sale
127 listings starting at $59,769
2015 Toyota Land Cruiser For Sale
30 listings starting at $50,991
2014 Toyota Land Cruiser For Sale
3 Great Deals out of 30 listings starting at $42,990
2013 Toyota Land Cruiser For Sale
40 listings starting at $36,495

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.