Help!!! Honda dealership says I have a blown main battery fuse and it will cost me 2400 to replace??

Asked by Mar 31, 2018 at 02:02 AM about the 2015 Honda CR-V

Question type: Maintenance & Repair

I own a 2015 Honda CRV.  My battery is three years old,
Yesterday I went to start the car, and it was dead.  AAA
came out and jumped the battery (and it started).  They
said my existing battery tested lower than normal, so I
asked them to replace.  I went to start car with new
battery and car was totally dead.  Triple AAA said my main
battery fuse was blown.

I towed my car to dealership.My car is under warranty.  
Dealership said AAA jumped the car backwards, causing
the fuse to blow.  They said the two small bolts
connecting the fuse panel were melted.  They claimed
AAA caused this damage, negating my warranty and are
asking 2400 to fix the blown fuse.  

Does any of this make sense?  Who is at fault here?
AAA is saying they charged the battery correctly.  I have
read that putting the jumper cables on incorrectly could
blow the fuse, but could it melt the screws?  

Also Everything I read seems to indicate replacing a blown
fuse is cheap.  

2 Answers

305,295

Your in a grey area, the car was jump started, so that part AAA did their job. But then when the new battery was installed and didn't start, something happened. Did the tech let one of the battery cables touch a metal part of the frame or each other? Hard to prove. You didn't say if they tried to jump start it with the new battery. If not, then I would think you are repairing. But call AAA customer service and be prepared to email them the dealers repair receipt and see what transpires. $2400 is insane. The 100A block fuse that usually needs replacing is $7 retail and not hard to swap. There are 2 small bolts holding it in, and they shouldn't melt, so it sounds like you have something else going on. I would hate for you to replace the fuse and still have an issue and or fire. The dealer might want to replace the whole fuse box and wiring harness, and that's why the high price. I personally would talk to a local garage and get a quote on how much they can repair it for. Repair vs replace. Tell them what you told us and have the car towed to them for repair in the meantime. Good Luck.

Thank you SO much! One more question- if my fuse was blown before AAA came would the car start with a jump? I’m trying to pinpoint when the damage occurred. Thanks again!!

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