Battery died 1 month after oil change inspection

Asked by Jul 27, 2017 at 06:31 PM about the 2012 Toyota Prius c

Question type: Maintenance & Repair

I had an oil change in June at a Toyota
dealership. They checked my battery and
result came back "green" (green=ok,
yellow=need attention, red=immediate
attention). Then my battery died the next
month in July. When I called for an
explanation, the rep just said "it happens"!
If it's true, then what's the point of
checking battery regularly? Thoughts?
Should I call them back and demand an
explanation?

2 Answers

325

Depends on the type and age of the battery. Is it an AGM or a flooded battery? Is it a maintenance-free (sealed) battery? All batteries have a service life - most should last at least 4 years if maintained properly. Check the mfg date. If your battery is less than 4 years old, an explanation might be due.

I think it was time for a new battery because it had been exactly 5 years since I got my car. But how come the dealership result was "green" and then jump all the way to dead in one month? What happened to yellow, red?

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