Battery died 1 month after oil change inspection

Asked by Jul 27, 2017 at 06:31 PM about the 2012 Toyota Prius c

Question type: Maintenance & Repair

I had an oil change in June at a Toyota
dealership. They checked my battery and
result came back "green" (green=ok,
yellow=need attention, red=immediate
attention). Then my battery died the next
month in July. When I called for an
explanation, the rep just said "it happens"!
If it's true, then what's the point of
checking battery regularly? Thoughts?
Should I call them back and demand an
explanation?

2 Answers

275

Depends on the type and age of the battery. Is it an AGM or a flooded battery? Is it a maintenance-free (sealed) battery? All batteries have a service life - most should last at least 4 years if maintained properly. Check the mfg date. If your battery is less than 4 years old, an explanation might be due.

I think it was time for a new battery because it had been exactly 5 years since I got my car. But how come the dealership result was "green" and then jump all the way to dead in one month? What happened to yellow, red?

Your Answer

Toyota Prius c Experts

  • #1
    rashidwood
    Reputation
    1,060
  • #2
    Toyotafan1
    Reputation
    870
  • #3
    Racer_X
    Reputation
    640
View All

Related Models For Sale

Used Toyota Prius
203 Great Deals out of 17,025 listings starting at $1,200
Used Toyota Prius v
40 Great Deals out of 1,865 listings starting at $6,412
Used Toyota Corolla
571 Great Deals out of 66,738 listings starting at $1,449
Used Honda Fit
91 Great Deals out of 15,234 listings starting at $1,495
Used Honda Civic
333 Great Deals out of 52,980 listings starting at $1,200
Used Toyota Yaris
40 Great Deals out of 2,564 listings starting at $1,800
Used Toyota Camry
761 Great Deals out of 70,900 listings starting at $1,200
Used Toyota Prius Plug-In
10 Great Deals out of 395 listings starting at $8,499
Used Toyota RAV4
425 Great Deals out of 74,147 listings starting at $1,995
Used Mazda MAZDA3
215 Great Deals out of 25,792 listings starting at $1,950
Used Lexus CT 200h
52 Great Deals out of 1,489 listings starting at $7,990
Used Toyota 4Runner
281 Great Deals out of 32,848 listings starting at $950
Used Chevrolet Volt
18 Great Deals out of 4,285 listings starting at $6,977
Used Nissan Leaf
22 Great Deals out of 5,273 listings starting at $4,500

Used Cars For Sale

2018 Toyota Prius c For Sale
2,362 listings starting at $19,000
2017 Toyota Prius c For Sale
169 listings starting at $11,995
2016 Toyota Prius c For Sale
4 Great Deals out of 163 listings starting at $8,999
2015 Toyota Prius c For Sale
12 Great Deals out of 430 listings starting at $7,900
2014 Toyota Prius c For Sale
8 Great Deals out of 333 listings starting at $6,900

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.