Why would a Ford dealer cut and weld cat converter?

Asked by May 01, 2018 at 03:44 PM about the 2012 Ford Escape

Question type: Maintenance & Repair

Thanks in advance for your insight. I'm at a total loss.

I have a 2012 Ford Escape whose catalytic converter just went out. The
dealer tells me that they can't replace it because it's already been cut and
welded.

The thing is... it's only ever been serviced and maintained at the Ford dealer
since it was new.

It's also had bodywork done due to a couple of small collisions (rear bumper
and side door). Those were done by the dealer's body shop. And the throttle
body was recently replaced as well.

Neither the body shop nor the service center claim to have any knowledge or
notes as to why the converter was previously cut and welded.

Any insight you can offer as to why the converter would have been replaced
off the record would be greatly appreciated.

4 Answers

10,390

Are you the original owner?

Hey, cjsras. Yes, I'm the original owner. Bought it new from the dealer.

1,275

I'd take it to another shop to have it replaced but keep the old one to check if it's been gutted out. That material is valuable at scrap yards and with that not being on record at the dealership, it sounds like an employee's stealing that off customers. Check with friends and relatives who's had service done there, if they're cats have been cut and welded, personal belongings missing, standard parts in place of performance parts, etc. But from a neutral point of view and not just pointing fingers at the dealership, does anyone you live with or work with that has access to a welder and your suv?

1 people found this helpful.
Best Answer Mark helpful

Thanks, brotherben. In talking with the dealer, it appears the cat was cut at the pipes. As you pointed out, probably stolen and replaced at some point. No way to tell when or where. My guess is at the dealer or collision center since the part was replaced without my knowledge and I'm the original owner. Could have even been at the dealer before purchase. They're sending it to the collision center for replacement since it now has to be welded. Thanks for taking the time to answer!

Your Answer:

Escape

Looking for a Used Escape in your area?

CarGurus has 95,068 nationwide Escape listings starting at $1,695.

ZIP:

Ford Escape Experts

  • #1
    Bratts
    Reputation
    3,320
  • #2
    kbro
    Reputation
    1,910
  • #3
    Janey07
    Reputation
    1,490
View All

Related Models For Sale

Used Ford Edge
1,262 Great Deals out of 50,796 listings starting at $2,800
Used Ford Explorer
1,480 Great Deals out of 87,043 listings starting at $535
Used Honda CR-V
895 Great Deals out of 75,634 listings starting at $1,990
Used Chevrolet Equinox
1,460 Great Deals out of 89,467 listings starting at $990
Used Toyota RAV4
934 Great Deals out of 63,783 listings starting at $1,500
Used Nissan Rogue
1,111 Great Deals out of 79,383 listings starting at $1,750
Used Ford Fusion
1,155 Great Deals out of 54,938 listings starting at $1,490
Used Ford F-150
3,605 Great Deals out of 211,550 listings starting at $160
Used Jeep Grand Cherokee
1,199 Great Deals out of 89,622 listings starting at $999
Used Ford Focus
970 Great Deals out of 46,050 listings starting at $1,500
Used Hyundai Tucson
348 Great Deals out of 22,814 listings starting at $995
Used Mazda CX-5
316 Great Deals out of 28,289 listings starting at $7,897
Used Hyundai Santa Fe
242 Great Deals out of 33,146 listings starting at $1,500
Used Jeep Compass
358 Great Deals out of 46,843 listings starting at $1,750

Used Cars for Sale

2018 Ford Escape For Sale
132 Great Deals out of 39,719 listings starting at $14,899
2017 Ford Escape For Sale
320 Great Deals out of 7,755 listings starting at $10,000
2016 Ford Escape For Sale
314 Great Deals out of 8,637 listings starting at $7,983
2015 Ford Escape For Sale
192 Great Deals out of 4,989 listings starting at $7,495
2014 Ford Escape For Sale
141 Great Deals out of 4,334 listings starting at $6,700

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.