2011 jeep grand cherokee dual climate controls not working after changing out blend door actuators

Asked by Dec 26, 2014 at 10:34 PM about the 2011 Jeep Grand Cherokee

Question type: Maintenance & Repair

I had to replace the blend door actuators that stripped a gear . First was the drivers side
and after replacing it the temp controls would not send voltage to the actuator. Then
months later same issue with passenger side. Replaced actuator and same issue raise
and lower temp setting on dual controls and no movement with acutator.I can make the
actuators work by putting voltage on them from alternate source . I am wondering if there
is some type of overrun shutdown that stops the unit from working and maybe this has to
be reset to get unit to work or is this what happens when the unit breaks?

5 Answers

90

Tell me more, I have the same problem. Clicking or broken door shaft. Can I disable one door or one actuator?

8 out of 8 people think this is helpful.
90

Tell me more, I have the same problem. Clicking or broken door shaft. Can I disable one door or one actuator?

1 out of 1 people think this is helpful.
140

How did u gain access to the air blend doors? I have a 2011 jeep gc 47k driver side blows hot air passenger side works good. Can I access the air blend doors from the glove box?

14 out of 14 people think this is helpful.
40

Factory service manual says you must go to dealer and have actuator activated with "factory DRB scan tool". I have same problem. They have us "over a barrel" again in eliminating us from completing a repair. We can replace the broken part but not make it work without "dealership involvement and payment"!!!!

4 out of 4 people think this is helpful.

Okay, sounds like we have to get the dealer involved but what did you do to change the parts, where did you get them and approximate cost. It would be good to compare to having the dealer do the whole job but guessing you will still save a lot by doing some of the work you self and having dealer do the programming piece. On a side not I'm pretty upset with Jeep right now. I had this same issue on the same model Jeep that is 12 years older and it was super common back then too. I'm almost feel like it's meant to happen to make money in the shop because the prices to repair are crazy.

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