If a mechanic replaced a part on a car, and it malfunctioned or wasn't the right part, are they liable to cover any damages caused by their faulty work? Details below.

Asked by Jan 15, 2015 at 12:16 AM about the 2005 GMC Yukon XL

Question type: Maintenance & Repair

A coworker of mine, her car when she
bought it, had issue with leaking
transmission fluid. The shop(of the
dealership) put thin rubber hoses to replace
the transmission line(removing the metal
ones that had rusted through), the hoses
hardly lasted a few months before leaking
started and then one day, they ultimately
shredded and fell off causing her
transmission fluid to completely drain from
her car. She got her line replaced again by a
different shop and the mechanic said that it
wasn't the correct hose and he was baffled
that they would put that on there. Within a
couple of weeks, no leaking, but her first 2
gears seem to not be working so she
hasn't been driving. The second mechanic
told her that she might have issues with her
transmission after the rubber hoses came
off. Was the first shop in the right for
putting the rubber hoses on her car? And
are they liable for her transmission failing?

6 Answers

20

Was it a licenced shop

10

Yes,if they were whom the dealer refered her to. So is the dealer. Lemon Law! The ? Is how much time has lapsed?

The dealer did refer her to the shop, and because it's an actual business I would assume that they are licensed.

10

All depends on how much time has gone between now and then.If she has documentation to support the two repairs etc.

7,840

You say it is old enough and has enough miles that the steel tubes rusted through. Then the dealer had you go to another shop besides them. That shop found the issue and used hose instead of steeline that ends in hose. Then you had issues with lower ranges in the trans. You think the fluid loss caused internal damage. But there is much paperwork to be weeded through. so many questions to answer. You can have the diagnosing entity call the dealer and find out how they can get it corrected, or get your papers ready for court. The people who were paid to correct it may have to be consulted in your state. You keep going where you get them to listen and take notes as to who you speak to and all that. Ask the sales person, his boss, up the line till you have your answer. if they cannot get it covered, or corrected, you need legal advice for the laws in your state. Bring your paper that says who bought what from whom for how much, and what was your coverage. You are appealing to the ones the paper suggests you goto.

7,840

Have your copy of the work performed. have the same of the new diagnosis the hoses failed, have the names and phone numbers as you go. They may want to speak to the diagnoser of the gear range loss. and the repairing shop. Then the cost and coverage is with the dealer, and the questioned repair shop.

Your Answer

Add photo

Related Questions

Yukon XL

Looking for a Used Yukon XL in your area?

CarGurus has 11,972 nationwide Yukon XL listings starting at $2,400.

ZIP:

Search GMC Yukon XL Questions

GMC Yukon XL Experts

#1 FordNut
FordNut
Reputation 340
#2 TK76
TK76
Reputation 290
#3 kbro
kbro
Reputation 170
View All

Related Models For Sale

Used Chevrolet Suburban
385 Great Deals out of 18,720 listings starting at $2,000
Used GMC Yukon
401 Great Deals out of 16,382 listings starting at $1,800
Used Cadillac Escalade ESV
118 Great Deals out of 5,835 listings starting at $3,500
Used Chevrolet Tahoe
630 Great Deals out of 27,855 listings starting at $600
Used Ford Expedition
393 Great Deals out of 24,363 listings starting at $1,951
Used Cadillac Escalade
259 Great Deals out of 10,598 listings starting at $1,490
Used GMC Sierra 1500
880 Great Deals out of 64,789 listings starting at $1,500
Used GMC Sierra 2500HD
148 Great Deals out of 14,002 listings starting at $2,650
Used Lincoln Navigator
85 Great Deals out of 5,524 listings starting at $3,485
Used Chevrolet Silverado 1500
2,016 Great Deals out of 160,759 listings starting at $1,995
Used Ford F-150
2,431 Great Deals out of 211,450 listings starting at $895
Used Toyota Sequoia
128 Great Deals out of 5,565 listings starting at $2,999
Used Cadillac Escalade EXT
35 Great Deals out of 741 listings starting at $5,458
Used Nissan Armada
127 Great Deals out of 8,620 listings starting at $3,000

Used Cars For Sale

2017 GMC Yukon XL For Sale
4,645 listings starting at $45,447
2016 GMC Yukon XL For Sale
21 Great Deals out of 1,715 listings starting at $37,237
2015 GMC Yukon XL For Sale
22 Great Deals out of 797 listings starting at $29,977
2014 GMC Yukon XL For Sale
22 Great Deals out of 377 listings starting at $19,897
2013 GMC Yukon XL For Sale
32 Great Deals out of 508 listings starting at $14,700