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Thirty Percent of Eligible GM Buyers Return Cars

November 25th, 2009

arnold_schwarzeneggerWhat’s the bigger news here: Arnold Schwarzenegger parking illegally, or 30 percent of GM’s 60-day money-back guarantee customers returning their cars?

Well, it seems like the Web loves a good Governator controversy. TMZ posted photos, the one here included, of the Governor getting into his Porsche that was parked in a red zone.  That’s a $90 ticket for civilians, but it looks like the big man got off free of charge.  That story, at last count, generated 88 heated comments, many of which pointing out that Arnold’s car also is missing the required front license plate.

I tend to think that if you’re a governor, you should get perks that include free parking wherever you want.  But whatever.

The bigger news, I think, is a story published over at Leftlane saying about 30 percent of GM buyers are returning their cars under the 60-day money-back guarantee program. The last time we checked on the stats, only one buyer had made a return.

Now, we need to clarify some numbers here. Since GM launched the guarantee program, they company has sold about 220,000 vehicles. However, only 653 buyers have accepted the guarantee (the others took an additional $500 off the sales price). Of those 653 people, 193 have returned their cars for a refund. So really, GM is dealing with a very small fraction of returned cars while gaining public trust just by offering the guarantee. That seems like smart marketing and money well spent to me!

Also, GM is using the opportunity to have execs personally call each person who returned a car to ask for feedback. To me, such actions are evidence that GM really cares about improving its quality and building world class vehicles.

Now, if GM really wants so succeed, it’ll sign Schwarzenegger to an endorsement deal and require him to park his all-new Chevy Malibu in only clearly marked spaces.

So what’s the bigger news: Schwarzenegger’s parking skills or GM cars getting returned?

-tgriffith

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Car Industry News, Car Minded, Domestic Cars, General Chat, Uncategorized

Green Update–>Quiet Cars, 1 Series Hybrid, Benz Bash, GM, and AMP

November 24th, 2009

BMW 1 Series HybridBefore we get into the techy stuff, a report from Japan claims that hybrids and electrics are too quiet, so the Ministry of Land, Infrastructure and Transport is considering whether to put beepers on the cars to keep pedestrians safe.

The policy would require that when vehicles are running at speeds less than 20 kilometers per hour that they activate a beeping noise that is similar to the sound of the engine. The policy would not allow the sound to be musical or a chime and would permit the driver to temporarily disable the beeping sound.

Too bad, we were hoping for musical chimes, filling the streets of Tokyo with irritating car music. BTW, how can a beeping noise sound like an engine? Only in Japan.

A new BMW 1 Series hybrid (above) is now testing in Germany. The gas-engine version has been around for a while, and the hybrid (so far) looks the same: like a car out of the 1930s. Details here. The company is going whole hog, if you will, on hybrids, with the ActiveHybrid X6 and the 7 Series, both of which we looked at. BMW is not likely, we imagine, to produce the car in this form, and it won’t come to the U.S. until 2011 or 2012 in any case. So there is still hope.

Mercedes F-CellMercedes will show the F-cell hydrogen electric at the L.A. Auto Show on December 4. Built on the B-Class platform, this is an entirely new car for Benz, with zero emissions of course, and very little prospect of being widely available anytime soon. However, there will be 200 production F-Cell cars in the U.S. and Europe made available to lease customers for “real-life testing.”

2010 Mercedes S400 HybridBenz has had the S400 Hybrid for sale in the U.S. for a while now, and you know how we feel about overpriced, overweight cars like this. But this news just in from Autoweek has laid us out. They reported on an event in Manhattan called Eco-luxe whose purpose was to bring journalists to a fancy restaurant to consort with green marketers selling everything from “quintuple-filtered vodka made in low-landfill facilities to carcinogen-free water bottles…. Guests who wanted test drives held off on cocktails before sampling the rides,” thank God, which included the S400 Hybrid.

GM, it appears, has not given up on using the so-called two-mode hybrid system, which it developed with Mercedes and Chrysler in 2004. This technology combines “an electric continuously variable transmission (eCVT) with two electric motors, four fixed gears, various clutches and planetary gearsets, heavy-duty electronics, and originally, a nickel-metal-hydride battery pack.” The Volt, as you know, will use lithium-ion batteries, but this complex system was developed for trucks, buses, and heavy-duty applications in which it works well. One wonders what kind of vehicles GM envisions for it in the future.

Finally, AMP=D showed a marvelous ’33 Ford electrified hotrod coupe at SEMA 2009, demonstrating that the good ol’ hotrod spirit is alive and well. The crew took a high-torque (660-lb-ft) motor designed for a bus, dropped it into this well-executed fiberglass ’33, and they project 0-60 mph in 3 seconds. Its range is 100 miles. Have a nice day.

Should hybrids and electrics require noisemakers? Are pedestrians in danger? Why or why not?

—jgoods

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Car Industry News, Car Minded, Car Shows, Classic & Vintage Cars, Domestic Cars, Electric Vehicles, Foreign Cars, General Chat, Green Updates, Hybrid Cars

Driving Through the Worst Floods in 800 Years

November 24th, 2009

Flooded Irish roadTake a good look at this picture.

That, my friends, is a road in Ireland that I was supposed to drive on to get to my next hotel. Needless to say, I had to change my plans. I had already driven through one lake that I shouldn’t have and wasn’t about to get washed away by attempting to drive across this. Especially in my rented Chevy Kalos.

I got back from a trip to flooded Ireland just yesterday. One of the most exciting parts of planning the trip was deciding what car I wanted to rent. I ended up requesting a Fiat, wanting to drive a cool European car that isn’t (yet) available in the United States. I would have been equally happy with a Peugeot 207 or Citroen C3.

Maybe if I had rented a Land Rover or Hummer, the floods wouldn’t have forced my change of plans. But I was stuck with the little Chevrolet.

Chevy Kalos

Chevy Kalos

The Kalos is  really an Aveo. Which is a Pontiac G3. Which is a Daewoo. Not exactly the European flair I was hoping for, and certainly not capable of parting Irish floodwaters. The car rattled, it went 0-100 kilometers per hour in about 14 minutes, and it squealed like a guinea pig. But it got about 40 miles per gallon, which was awesome considering gas prices averaged $6.67 per gallon. The car served my wife and me well enough, though, considering we drove 1,000 kilometers (about 621 miles) around the country during the worst flooding Ireland has seen in 800 years.

When we planned the trip, we figured driving long distances would be nothing, since we can easily log 700 miles in one day on U.S. highways. But Irish roads are not U.S. highways. Most of the roads might better be called paths, and are more suitable for hardcore hiking than cross-country driving. And that’s when the roads are dry.

Typical rural road in Ireland

Typical rural road in Ireland

Combine those treacherous driving conditions with the whole driving-on-the-left-thing, and you can imagine the adventures!

Even with all the setbacks, the trip was an eye-opening view into the car culture of Europe versus the U.S.

With small roads, high fuel prices, and excellent rail systems, there is no reason for European residents to own an American-size car or truck. Driving a Ford Explorer (or even a Honda Accord) across rural Irish highways and through tight city streets is as laughable as the bill would be to fill up with gas.

On our side of the Atlantic, wide open Interstate highways and cheap gas have fueled our passion for large, comfortable cruisers capable of chewing up highway miles. Small cars here are needed only when fuel gets expensive. Small cars in Europe are an absolute necessity just to maneuver through the streets.

I sincerely hope all those affected by the flooding in Ireland and England are safe, and I thank the many people there who were nice enough to point a couple of lost Americans to higher ground.

Do you have any stories about driving in a foreign country?

-tgriffith

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Car Minded, Car Safety, Domestic Cars, Foreign Cars, General Chat, Green Updates

Tesla Stock Offering Is Coming

November 23rd, 2009

2010 Tesla Roadster SportIt looks as though Tesla Motors will file for an Initial Public Offering of its stock very soon. Some are excited by this news; others skeptical. In a way, it doesn’t make sense. As LeftLane said,

Flush with cash, it’s unclear why Tesla is pushing forward with an IPO at this time. The company has said it has more than enough funding to complete development of its Model S luxury sedan and construct a plant to build it. But given CEO Elon Musk’s ambitious tendencies (he’s also the founder of PayPal, SpaceX, and SolarCity), we wouldn’t be surprised if the company is considering other projects.

It also seems this may be the time to capitalize on the company’s cash position and the green car techno-boom, such as it is. The LA Times feels the “overall market for new stock offerings has been flourishing lately,” and a successful IPO would surely put Tesla on the map. It would be the first U.S. auto IPO since Ford went public in 1956. A Reuters piece suggests that the allure of such a company for venture funds is considerable, and Tesla has already attracted some high-profile investors, not to mention $465 million in low-cost government loans.

The big drawing card, I think, is not just the Model S (starting at $49,900, after a federal tax credit of $7,500). It’s the 2010 Roadster (above), whose incredible performance has enticed some 700 buyers to shell out $109,000 a copy. With add-ons that any fool would add on, the total can easily come to over $150 K. Scott Doggett of Edmunds.com gave one a good thrashing in the Marin (Calif.) hills. If you read his piece, you’ll want one, guaranteed.

So the IPO, if it comes, should appeal through Tesla’s ability to produce a mid-price, appealing luxo sedan and a state-of-the-art electric sports car for the well-heeled. The fact that the company claims great advances in battery technology will also help.

Tesla is going to have stiff competition from Nissan (the Leaf) and GM (the Volt), among others. Will its niche status enable it to survive and prosper? Give us your thoughts.

—jgoods

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Car Industry News, Car Minded, Domestic Cars, Electric Vehicles, Exotic Cars, General Chat

Buick Regal: Great Car or Marketing Failure?

November 23rd, 2009

2011_Buick_Regal

Fellow blogger jgoods recently gave us a rundown of the new Buick Regal. A nice article, for sure, but I’m going to go a step further. I’m going to give General Motors a marketing lesson.

I know, I would think the people at GM should know a thing or two about marketing, but apparently they need some help. I base this assumption on the simple fact that the Buick Regal is back.

In all truth, the car looks like it has the right stuff. According to Autoweek:

The new Regal will arrive in the second quarter of 2010 with its sights set squarely on competitors such as the Acura TSX and the Volvo S60. The Regal was developed in Germany–it is essentially the Opel Insignia, a car we think looks terrific, drives well, and is the European Car of the Year. Buick says the Insignia has won more than 31 awards and is the best-selling midsize sedan in Europe.

So the new Regal really isn’t a Regal at all. It’s an Insignia. It’ll even have an available 220-hp turbocharged 4-cylinder engine. Pretty sweet. So why on earth call it a Regal? That’s where I think GM’s marketing folks failed.

I would never, ever, buy a Buick Regal simply because my mother-in-law, my kids’ grandma, owned one. The Regal name isn’t one I want to be associated with as a 30-something dad with a young family.

GM should have treated this as an all-new product and given it an all-new name that could have built an all-new image. Anything other than Regal would have been a good choice. GM wants to move the company forward and make us forget about the hard times of the past, yet it plasters a name that has a whole lot of negative equity associated with it onto a sweet new car. Does that make sense to anyone?

Heck, call it the Buick Insignia, and we’d be thrilled at the European association. Even make up an all-new word and tell us it’s the ancient Greek word for “awesome,” and we’d be all over it, excitedly telling our friends about the hot new Buick.

What GM has done, though, is place a haggard old name on a car that has real potential, possibly eliminating an entire demographic from even taking a test drive.

Would you shop for a Buick Regal instead of something like a BMW 3 Series or Mercedes-Benz C-Class? Did GM make a major marketing error here, or am I the one who’s fallen off the deep end?

-tgriffith

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Car Industry News, Car Minded, Domestic Cars, General Chat

Cadillac CTS and CTS-V Coupes Coming This Summer

November 20th, 2009
Cadillac CTS Coupe Concept

Cadillac CTS Coupe Concept

The Detroit Auto Show will display the CTS and the CTS-V Coupes in May, and I’ll bet they will sell. They need to sell, as Cadillac is hurting. The cars establish the look of the Converj, Cadillac’s upscale Volt coupe, which has drawn praise, even from me. There are good photos of the 2008 concept car here, and the production version should not be much different.

Cadillac CTS Sport WagonHerr Lutz, GM marketing chief, promised that the Sport Wagon (right), also using the 556 hp Corvette ZR-1 engine that will power the CTS-V Coupe, will be available somewhat later on. These could be exciting cars for GM boosters, most of whom have been starving for a little zing from the company. What the new cars need to do is focus on what consumers want and produce real quality for a change. GM has been negligent for years in this regard, despite its claims to the contrary.

It’s really difficult for the company to claim quality superiority (or even parity) when a publication as widely-read as Consumer Reports is showing so many black marks (literally) on many GM products, [including] the Cadillac CTS and STS… .

The new GM board seems to have made a long-overdue commitment to quality and reliability, and there is evidence that the new Caddys are improving in this regard. That improvement would seem a prerequisite to the success of the new coupes.

2011 Chevrolet VoltThe Volt team has also been stressing quality in a recent media update. Some of the highlights of Chief Engineer Andrew Farah’s presentation:

  • The Volt is meeting energy power requirements and is now balancing issues such as safety, regulations and customer satisfaction with other issues such as performance, durability, packaging and vehicle design.
  • The team has completed the pre-production build process and is in the process of testing the vehicles. Some are being tested around the clock 24/7.
  • The team has built all 300 packs for the Volt and the results have been excellent.
  • There have been more than 250,000 miles of testing on the pre-production and mule vehicles. Some of the highlights of this testing include hot weather testing in Death Valley, mountain testing at Pikes Peak and a 65% calibration drive.

There, don’t you feel better about buying one? Now if we could all learn to grow flowers on top of our battery packs.

Tell us about your recent good or bad experience with GM quality. Are they on the right track?

—jgoods

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Car Industry News, Car Minded, Cars Coming Soon, Domestic Cars, General Chat, Hybrid Cars

Cars of the 2000s: Everything Gets Bigger, Then Explodes

November 20th, 2009

2002_chevrolet_suburbanLike it or not, the first decade of the 21st century is just about gone. Hard to believe the Y2K craze and cries about the end of the world were already 10 years ago. Maybe all those predictions of collapse were accurate, though… they just came nine years late.

Thinking about this decade and its cars, it’s easy to look back and say what could have been done to avoid the collapse of the auto industry. Take GM, for instance. In the months after 9/11/01, Americans were in a patriotic frenzy. Imagine if GM had stood up and said something to the effect of, ”We want to lead American automakers in reducing our need for foreign oil.”

GM could have placed itself in a position of leadership to create smaller cars and drive America toward sustainability. What it did, of course, is ramp up production and marketing of the Hummer brand.

That essentially sums up the decade, as American love for SUVs kept growing along with our vehicles’ size. Even sedans kept growing. The Honda Accord grew from a compact sedan to a large sedan. The Toyota Camry did the same. The Honda Civic became as large as older Accords.

American excess was in prime form, all the way until the summer of 2008, when $4-per-gallon gasoline and $5-per-gallon diesel sucker-punched us in the wallets. Suddenly $125 fill ups sent us whining to the automakers, demanding small cars with great fuel economy. Of course, those didn’t exist here yet, save for the suddenly popular Toyota Prius hybrid.

High fuel prices were followed immediately by the near collapse of the world’s financial system, which sent GM and Chrysler into bankruptcy. Other automakers have survived free-falling sales numbers as they scramble to introduce more fuel-efficient vehicles.

In short, the 2000s have seen transformation like never before in the auto industry. I’m betting these 10 years will go down in history as the years that changed the auto industry forever, from gas-guzzling excess to world-saving efficiency.

What are your favorite cars from the 2000s? As much of a symbol of excess as it is, I still love the 2002 Chevy Suburban 2500!

-tgriffith

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Car Industry News, Car Minded, Domestic Cars, Foreign Cars, Gas for your car..., General Chat, Hybrid Cars, Trucks & SUVs

Betting on Failure: McCain on Chrysler, Hopkins on GM

November 19th, 2009

John McCainJohn McCain was never noted for being much of an economic analyst. During the 2008 election campaign he famously noted, to the delight of the press, that “the fundamentals of the American economy are strong.” Now the Senator predicts the demise of Chrysler.

“It was all about the unions. The unions didn’t want to have their very generous contracts renegotiated so we put $80 billion into both General Motors and Chrysler, and [if] anybody believes that Chrysler is going to survive, I’d like to meet them,” McCain told The Detroit News.

The Detroit News claims that McCain “clarified” his remark by saying that he meant “any objective observer.” Does he put himself in that category? Rep. Gary Peters, from Chrysler’s Auburn Hills district, has offered to meet with the Senator who, he said, was not only predicting the company’s failure but “rooting for it.”

Now, everyone knows that Chrysler is on the crux of success or failure, and nobody is happy that the government invested some $15 billion which may go down the tubes. But what is served here by another stupid McCain outburst of straight talk?

And then we have a piece today in AutoSpies which quotes the good ol’ boys at the National Taxpayers Union:

“Every time someone in your neighborhood drives home in a shiny new Chevy Silverado, remember that it cost American taxpayers more than $12,000,” said Pete Sepp, NTU Vice President for Policy and Communications. “Between this and GM’s plan to payback their bailout debt with other taxpayer funds, I wonder if all those Americans without work right now could think of any better ways to spend that money. This is a play out of the Bernie Madoff ponzi scheme playbook, and would be the equivalent of paying your Master Card bill with your Visa.”

Thomas D. Hopkins, Rochester Institute of Technology

Thomas D. Hopkins, Rochester Institute of Technology

Mr. Sepp’s comments were made a propos an NTU publication, “The Auto Bailout—A Taxpayer Quagmire,” by Thomas D. Hopkins, which laments the enormous cost of the bailouts, in particular the GMAC subsidy. Like all such critics, Mr. Hopkins doesn’t offer much of an alternative for the government’s actions last spring. He is right, however, about the need for an exit plan and real transparency. The rest of his piece is politics masquerading as economic analysis.

Mr. Sepp seems to say that the $12,000 should go to unemployed Americans rather than purchasers of new GM vehicles. I guess that means he prefers the dole to revitalizing an industry. The auto industry bailout is nobody’s success story, but that doesn’t mean one should hope for its failure.

I really can’t find any justification for Senator McCain’s remark. Can you?

—jgoods

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Car Industry News, Car Minded, Car Politics, Domestic Cars, General Chat

The Best of the 1990s: Some Highlights, Lots of Duds

November 19th, 2009
1992 Dodge Viper: a bright spot in cars of the '90s

1992 Dodge Viper: a bright spot in cars of the '90s

Blah. Even researching cars of the 1990s is boring.

While the 1980s gave us everything we could ever want in cars, the ’90s took it all away and replaced it with the Chevy Impala, the generic brown bag of cars.

If the ’90s are known for one thing, though, it’s the beginning of excess. The Ford ExplorerExpedition, Excursion, and Lincoln Navigator were introduced, along with the Dodge Durango. There’s no denying the Explorer’s significance, as it is the SUV that popularized SUVs and led to many years of ever-growing road behemoths.

Want more examples of boring cars of the 1990s? Yeah, I really don’t, either, but I’m proving a point. I submit as evidence the Dodge Neon, Pontiac Trans Sport, Chevy Lumina, anything with an Oldsmobile logo (R.I.P.), as well as the Chrysler Sebring, Chrysler Concorde, and Dodge Intrepid. I could keep going, but I’ll spare you.

What I will do is mention the few bright spots of the 1990s:

1997 Plymouth Prowler

1997 Plymouth Prowler

In 1992, the Dodge Viper was introduced, giving Chrysler a V10-powered challenger to the Chevy Corvette. Chrysler also went out on a limb and introduced the Plymouth Prowler before permanently shutting down the Plymouth brand. While I didn’t like the Prowler, I did like that Chrysler stepped out of the norm to build it.

The ’90s also saw the birth of the Mazda MX-5 Miata. The little roadster was priced right and became an immediate hit for people who loved to drive.

GM introduced a radical new brand called Saturn in 1990. Promising a no-pressure sales environment, Saturn quickly grew and enjoyed a cult following before the General let the division wither on the vine in 2009.

Finally, in another example of forward thinking from GM, it introduced the EV1 in 1996. This could have been the groundbreaker for electric vehicles, but instead GM pulled the plug and focused on producing big, high-profit SUVs. And we all know how that turned out.

Do you have any favorite cars of the 1990s?

-tgriffith

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Car Minded, Domestic Cars, Foreign Cars, General Chat, Hybrid Cars, Trucks & SUVs

2010 Ford Fusion Takes COTY Award

November 18th, 2009
2010 Ford Fusion SE Sport and Hybrid

2010 Ford Fusion SE Sport and Hybrid

In the world of automotive publishing, Motor Trend magazine seems to have been around forever. It’s consistently influential, particularly in giving out its Car of the Year Awards, which it has done for 60 years. Ford won this year with the 2010 Fusion (both gas and hybrid versions), and that seems like a good choice.

Also competing were 22 other cars, including the Prius, Hyundai Genesis, various BMWs, and the MAZDA3. The Fusion won not because it was the “best car,” but because it was “the car that gets it right for its intended audience.” So said Jil McIntosh, and so said The Car Connection, which noted the car’s strong

appeal among the buying public. Over the past year, the Fusion has boosted sales and helped expand Ford’s U.S. market share by almost a full percentage point: the company now holds 15.8% of the American market.


Motor Trend’s editor-in-chief said he was impressed by the car’s attention to detail, its new (for 2010) engineering, and the fact that it could compete so well with benchmark cars like the Camry and Accord. Available in a variety of trim and performance options, the Fusion seems to have pulled off the considerable trick of pleasing just about everybody. The hybrid version is good (see video above), and the 3.5-liter Duratec V6 in the Sport version’s even better. Most all-things-to-all-people cars can’t begin to garner such praise. Even tough folks like Suzanne Denbow got on board with the selection.

Ford stock went up (to $8.98, its highest in over two years) earlier in the week as investor George Soros’s fund announced it had bought some 7.3 million shares over the past three months. And the company got another big and well-deserved boost with the COTY Award yesterday.

Why would you buy a Fusion over an Accord or a Camry? Or would you?

—jgoods

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