Very attentive, willing to work with the customer to reach an agreeable price.

Very helpful, not pushy at all. I didn't end up purchasing here but it was an excellent experience.

Initially was impressed with the follow up from the internet sales rep. After arriving at Sheehy to test drive and possibly purchase, was passed onto a far less knowledgeable sales rep who had a difficult time communicating in general, much less information about the car and options available. The entire experience with him was a huge turnoff. After trying to leave, the manager came in and started wheeling and dealing, trying to close the deal. After finally settling on a number that WE thought included all taxes (because we had specifically asked), we got the contract reflecting an amount $2k over what we expected to pay. We asked the manager about the discrepancy, who quickly said that was what we had been discussing the whole time. Another huge turnoff. The financial department and tags/title departments also had a hard time communicating, and after multiple calls was finally able to get an extension on temporary plates (almost a week after they had expired) while the permanent tags were being processed. If I hadn't made contact with them about the temporary tags expiring and the need for an extension, I would probably still be driving around with expired tags. Doesn't seem like something the customer should be responsible for. Overall, was not impressed with this dealership.

I came from a distance and was satisfied with my overall purchase of my 2009 Chevrolet HHR SS from this dealer.

Dealer did respond, went to check out the car, fell in love. Waited too long and the car sold.