Dealer called, answered questions, not vehicle options I wanted.

Great experience with the Internet sales person Mike. He called many times and was always available when I called. Thank you. Mjstix

They took forever to respond to an offer. I already had a car by the time they got back. Typical car selling tactics found here (i.e. "What do I have to do to get you into this car today?")

good

Very good service and low pressure sales. Internet price was very low and non-negotiable, so we got a great deal haggle-free. Finance manager a little too pushy trying to sell us extended warranty when we made it clear that we had decided against it. Overall good dealership.

This dealer ship was not good. We gave them information upfront about my cousin's terrible credit and explained how we would not waste their time if she could not get approved with her bad credit. In addtion we also told them we only had $2,000 dollars to put for a down payment. So after all that said and locating a car online for only 9,995 Buena Park Nissian confirmed that we could get the car her credit would not be a problem they were 99% sure! So we spent the entire sunday there almost 6hrs in total we got the car with a 330 payment my cousin was happy. Then they called the following week and asked for $3,000 more dollars down or the car back? Explaining to me that the bank did not approve the deal? What? had we decided we no longer want the car we cannot return it, but they can allow someone to waste their entire day and not be sure the deal was approved? Not to mention after we did get back with them and make arrangements for the additional money down the payment only went down $15 dollars! What the hell they told us at the dealer ship $5k down would make a payment of $280? I just didn't get it and my cousn was in need of a car (she is a single Mom with 3 kids and works all day) THIS DEALER SHIP SUCKS!

Would not provide requested information via e-mail. Wanted me to drive 90 miles to look at the car. Not happening without assurances that the car is a possible purchase, and they kept me in the dark regarding information I requested.