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Response from Richardson Chrysler Jeep Dodge Ram:
Hello, and thank you for writing about your experience with us. We sincerely apologize for the experience that you had at the dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring this issue to our attention. This will help us improve our procedures in any way that we can to provide better service going forward. We would like the opportunity to speak with you further. Please reach out to Max Millender at MMillender@richardsoncjd.com to discuss a resolution.