I would not think of buying a car anywhere else. Professionalism and customer service is really a driving force there. Mrs. R

Thanks for asking, The agents ought to follow up with their customers. Getting a back to the orignial agents you have talked to is extremlley difficult.

They were very responsive and frequently called back to see if I had made a decision on a car without being forceful.

I bought a truck from here and everything about the experience was horrendous. I bought it with 2 caveats. 1: they fix the driver's side rear view mirror (it was rattling), 2: it came with a remote start, after market, but the previous owner showed them how to work it and the sales guy forgot so he was going to call him and get a walk through, so it would work. We agreed, and I purchased the vehicle and was going to go home and pick the vehicle up the following day, once the work was done to it. Mind you, it's a 3 hour round trip from my home to the dealership and they knew this. The next evening I called to make sure it was ready, they said it was, I came back out and nothing had been done to it except the sales guy pulled down a portion of the trim to try and get the remote starter working and left it that way, with wires hanging out and the trim pulled back. He told me the mirror had to be ordered and he hadn't gotten in touch with the previous owner, or tried actually, about the remote start, but he assured me he would, and if he couldn't, when I came back out to get the mirror installed he would have a new remote start installed at the same time. I drove off in my new (to me) truck and my wife followed me as we headed home. When I got in the car the tire pressure warning light was on and I planned on getting air at a gas station closer to home. About 15 minutes into the trip the alignment started to go and the steering wheel pulled hard right. 5 minutes later, the Check Engine light came on. 10 minutes after that I get pulled over for having a brake light out (this was JUST inspected btw). 20 minutes after that my wife, who was following behind me, calls and tells me "something flew off your car" - I pulled over and realized the rain guards in the rear had blown off and the two up front were dangling. And after that the parking brake light came on while I was driving, which usually means the brakes are incredibly worn down. When I left, 1 light was on. When I got home an hour or so later, the parking brake light was on, which caused the trac control and abs lights to come on, the check engine light was on, the maint reqd light was on and tire pressure warning light was on. So basically, ALL of the warning lights were on. Needless to say I was beyond the normal angry and the next day I get a call from the sales guy who tells me his sales manager is unwilling to replace the remote starter and mirror (although I bought the car on that premise) - BUT - he would replace one or the other, and, he looked and thought it would be easy to tighten up the screws under the mirror and would've done it himself had he had a screwdriver handy. So I called the lead sales guy, who was my initial contact and who received part of the commission, he told me he wasn't there, he couldn't help. Easily the least professional and classless business I've ever dealt with and the epitome of why the car sales business has such a terrible reputation, which I was actually told by their credit manager, "We know this business has a less than glamorous reputation, and as a Christian backed organization we do everything we can to change that perception by treating our customers right, so you don't have to worry about that". Oh, and 3 days after I had it, the rear license plate fell off because they used screws that were too short to hold the license plate and their self promoting license plate cover. The screws fit just fine with that gone. Takes some of the stench off of the car with that gone too.

Excellent communications and follow-up from two salesmen. Recommended

Thanks for asking, The agents ought to follow up with their customers. Getting a back to the orignial agents you have talked to is extremlley difficult. You need a phone number on your AD.

Brought the jeep but the listing had soft top and when I went to get there was no soft top included. Dealer discounted the price to make up for the error.

NO used cars! Their website listed cars on the lot, I didn't see any used cars! When I visit the dealership, they had less than 10 cars to choose from!

keep giving me confusing info. someone emails and says vehicle is available and then I get a Call from someone else saying its not and then someone calls and ask me if my request for a care is being handled. The company has a serious communication problem.

Nice guys

Great

The best

Very helpful and keep me informed. Was not able to make a deal because there was some issues with the vehicle and they decided to auction it off instead of selling it on their lot.

Not bad, good communication.

I did not buy truck but was impressed with knowledge and openess of sales staff.

They were real slow getting back with me. I asked 3 different times for a price and if there was a carfax. It took at least 2 weeks for a answer and the car was sold by then.

excellent

Do not followup or push to help customer with their needs.