poor customer service. Saleman JC was excellent. Back office people need to be trained to be customer friendly. I left in the middle of the sales process. tried to sell me a car that was different from what we agreed on. I was there for eight hours and left without a car. Poor customer service in the back office (Finance office)

Fast detailed response

great

Excellent team. They made me feel right at home and treated me like family. Drove over 80 miles to get to them because they had the car my wife wanted. They made sure my wife was happy. Happy wife - Happy Life.

they have a great service

Immediate response, very helpful and professional.

I tried to give negative stars, but couldn't so don't be misled by the one star. When you deal with the Internet manager by email or phone have him back up his promises in writing, he really seems like a good guy, but when you waste your time driving to the dealership and are ready to lease ( in our case ) he disappears . He's a magician, now you see him, now you don't , I think he has a closet he hides in, so when your baffled by the bull the salesmen give you, he's no where in sight to back up what he promised. I purchased several cars over the past twenty plus years) , and I tell you I've never dealt ( I've heard of it before ) with stereotypically slimy car salesmen, I've dealt with the old Supreme GMC, Sawgrass zFord, Mercedes of Cutler Bay, Mazda on Bird Road, Carmax Miami, The Collection and Warren Henry Mazda and I've never lost my patience or temper, but this Bomin Chevrolet is in another Galaxy. I'm not of those people who has sour grapes ,( just purchased a Dodge Challenger today at Autonation Pembroke Pines , 5 Stars), but these guys at Bomin were so bush, I felt I better put the word out on what to expect if you get fooled by there low lease deal on a 2013 Corvette. Do not get fooled, they advertise $59 per month, but read the fine print, it is too good to be true. When we went to check it out the Internet Manager greeted us , put us with a sales clown , then vanished. We were told, in this order, that " that is not the advertised price, ", the price is a typo ( mistake) and " the vehicle that is advertised at that price was sold that morning". I asked the sales clown, which answer was it ?. And the guy stormed off and gave our paperwork to another dumbfounded sales clown. Get everything in writing before you go there, they are unprofessional, unfriendly, our sales clown never introduced himself, and they have minimal product knowledge . They boast that they are number three in the nation in Corvette volume, but I doubt they're number three on their block, no one seems to know the difference between the different corvette models or trims, they attempt to read the sticker, but since its not written in crayon it's past their reading comprehension level.. The place is like a buy here pay here place, and that's insulting to most of those dealerships. This is a true buyer beware situation. Good Luck.

The salesperson said come down and test drive the care but the car was not there. Waste of time.

I experienced the worst dealership in Florida I think. I had agreed to a price on a car they had listed on their website and on CarGurus.com. The only issue is that the car was in Sunrise, FL., and I lived in the Tampa bay area. They assured me the car was in great condition. We agreed I would take delivery upon inspection which meant I would have to take a 4.5 hour trip one way to go see the vehicle. They would not hold the car for longer than 48 hrs or ship the vehicle to a sister store 4 miles from my home. When I got to the dealership to inspect the car it looked the car had been through a war zone. Quarter sized dents were all over the roof. Paint was chipped all over the back end of the car and the inside might as well been junkyard quality. The inside also smelled like someone had thrown up in the car in the recent past. This was a certified used car from Ed Morse Sawgrass Auto Mall. Oh, by the way the car only had 22,000 miles on it! When I asked them why they brought me all the way down to Sunrise, FL., to buy this car, all they could say was we didnt know the condition of the car. So, your telling me your selling vehicles without inspecting them and putting them on the lot as a certified used car? I think not. They had every intention to make me drive 4.5 hours one way in hoping the trip would make me delirious or something. I would never recommend this dealership to anyone. Buyers beware of this dealership!

Were very far off in trade values. In this age of computers, why would a dealer or salesperson try to rip off a buyer on trade in value?

Good follow up. They just didn't have the right vehicle.

Really very professional