Van Chevrolet

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8585 East Frank Lloyd Wright Boulevard, Scottsdale, AZ 85260 - Map & Directions

Sales: (855) 480-6738

Service: (855) 480-6738

Jan 22, 2014
great
Nov 21, 2013
I purchased the vehicle they were very friendly prior to purchase however after the purchase they have been very hard to deal with including lack of truthful responses Rush through the walk thru left with very little understanding of vehicle operation discovered no manual in the vehicle have requested many times via email and phone to send manual. it has been 11 days and still have not received manual. very upset customer
Oct 8, 2013
Got sideways with the salesman somehow, and he said he'd call back, but never-did. I don't think the deal we discussed was real anyway.
Sep 21, 2013
constant phone calls,misrepresentation, doesn't understand no,would never go bck there
Jul 6, 2013
I took a chance and contacted the dealer after reading the bad reviews. We scheduled an appt. with Moe and we contacted the dealership a half hour before our appointment to confirm. We were then told that Moe was off that day. We then spoke with Vincent the sales manager and asked him to confirm the car was on the lot. He said he would call us back in 10 minutes, but we never got a return call. Needless to say, we did not drive out there. The following day Moe emails us saying that his grandson was sick, and unfortunately the car sold, but to come in and he had other cars to show us. I decided to call the dealership again and gave a different name. I inquired about the car that I was told was sold, and was given another appointment with another salesman. I asked to confirm that the car was on the lot and was told that it was. I then asked to speak to Vincent the sales manager. I told him the situation and mentioned to him that he never called my husband back, he then proceeded to tell me that he did not talk to us the day before, that perhaps someone used his name. Wow, this dealership certainly lives up to their bad reputation. Stay clear...
Jun 2, 2013
I wold not set foot in the dealer if it was the only one left in Arizona. They aren't there for the customer they are there to drive anything down your throat as long as it gets them a sale. If you see a good deal online it won't be there when you arrive because it was only ever intended to get you in so they can trap you and try to force you into something you don't want!!!!! AVOID AT ALL COST
May 27, 2013
Terrible customer service!
May 26, 2013
Salesman called and I sent pics and vin number of my car and salesman was to call me the next day...later that day a manager called and I told him I had not heard back from the salesman. He said he would have him call me back that day. I never received a call. The next day I got a gernic e-mail from a manager and I replied that I had not heard back from the salesman as I was told. Again no response from anyone. Needless to say my experience with Van was not a good one
May 16, 2013
I dealt with Mike here, and he was a bit of a jerk. Very pushy and I did not enjoy my time with him. Didn't seem to know the car very well and wasn't interested in getting me a good deal. He just kept trying to make the sell and seemed annoyed that I had reservations or wanted a lower interest rate.
Apr 22, 2013
They advertised the car for one price and then when I came in to see it, they raised the price another $4000, insisting it was listed as the price they paid for the car and that it was the law that they had to add the $4000. The car was a mess, it was not detailed and ready to present for sale. I had to wait another 24hrs. before I could bring it home.
Apr 7, 2013
the car that we went to see that they told us was there right before we took off to go see it they told us it was sold then tried to show us a really dirty kia van then came back and told us they do still have it but in different lot them wanted to charge us to even get the car up to selling standards so the cat we went to look at was 7699.00 and by the time they added everything up it was over 11,000
Mar 6, 2013
12-13k impala on line ad, but only 15-16k on hand.
Feb 18, 2013
Keith and Dan were great to work with. They made the process quick and as easy as possible.
Feb 15, 2013
They were nice. And tried to find the vehicle I wanted.
Feb 14, 2013
Made a great deal for a 2007 Ford Mustang GT. They kept the car overnight for a safety inspection picked it up the next day and it had a brand new set of Pirelli's on it. My salesman Brian Ridge and the finance team bent over backwards to make the sale need I say more?
Jan 22, 2013
too pushy and way overpriced
Aug 12, 2012
Very aggressive and professional. Professional competency required for this upper class area.
Aug 5, 2012
I didn't care for the truck I viewed, but told Willie (salesman) what I was interested in. Two days later, he called, said a truck came in on trade, am I interested. I drove out and ended up buying it. Van detailed it nicely, replaced the windshield and driver mirror for free (said it was a safetly issue), changed the oil, and reset the airbags. Only issue I have is that I was charged $599 for something called Tire Assure. It was never discussed with me and was not part of our negociation on the final price. I have yet to find out what the $599 gets me (if anything). Also, when buying a vehicle that you're spending (in my case, about $18,000), I think it's expected to pick up the new purchase with a full tank of gas. Mine was a fourth tank. Those are my only issues. Otherwise, Van was professional, prompt, ,and courteous.
Jul 25, 2012
Didn't have vehicle advertised, after deal on different car, non-responsive. Thank you very much!
Apr 20, 2012
did not return call as stated
Apr 18, 2012
Tricksters.
Jan 7, 2012
I sent them an inquiry but never heard by from a sales manager.

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