Toyota of Hackensack

Is this your dealership? Sign up for a dealer account

Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

278 River Street, Hackensack, NJ 07601 - Map & Directions

Sales: (201) 494-2193

Service: (888) 708-1150

Today (Mon) 9:00am - 9:00pm
(Open Now)
show business hours
Aug 13, 2015
The car was in terrible condition, very unsafe.
Aug 7, 2015
Price they gave was more than a BRAND NEW one at other dealerships. Overpriced..
Jul 30, 2015
Apr 28, 2015
They contacted me few times. Car was sold out and I was had specific requirement so didn't went to dealership. Bought the car from Westport.
Apr 17, 2015
All good
Apr 6, 2015
Apr 3, 2015
Sales staff was great.
Nov 15, 2014
good guys, not like people from Brooklyn-Honda
Aug 26, 2014
Quick, simple process. The dealer offered a very fair price for the vehicle, especially given that the mileage was so low.
Jul 31, 2014
While I did not buy the Element, they did call and have conversations about other cars.
Apr 19, 2014
Went to see them made an offer, car didn't sell so they called after they dropped price on vehicle to less then I had offered. Smh. Get greedy and no business guys!!!!!!
Oct 7, 2013
Car was a mess
Sep 8, 2013
Responded with clear pricing info by email only, as requested.
Jun 4, 2013
Scam wrong price
Jan 30, 2013
Call was immediate and very professional no sales pressure
Jan 26, 2013
saleperson tried the whole "either you buy this car for the advertised priced as is or this other customer will" needless to say i hung up the phone and the salesperson kept calling until i picked up and said i wasnt interested, seriously get your customer service right hackensack
Oct 1, 2012
This dealership is outstanding! Everything just was time consuming but I enjoy driving my beautiful car. Thanks Toyota Alex, Steve, Rashaan.
Jun 25, 2012
Excellent dealer. Jim is a great person and was willing to make it happen for me. Would def get a car from this dealer.
May 25, 2011
IF YOU READ NOTHING ELSE READ THIS: DO NOT DEAL WITH MICHAEL IN THE FINANCE DEPARTMENT. HE WILL TACK ON EXTRA FEES WITHOUT ASKING YOU ABOUT IT. HIS PAPERWORK HIS ATROCIOUS AND HE WILL BE PUSHY AND SNEAKY ABOUT IT. HE HAS AN EXTREMELY BAD ATTITUDE, IT IS APPALLING> ALSO, DOUBLE CHECK ALL OF YOUR PAPERWORK AND PRICING (EVEN IF IT TAKES YOU AN HOUR) BEFORE LEAVING! THEY WILL ADD ON FEES AND CHARGES FOR SERVICES YOU DID NOT ASK FOR AND DO NOT WANT!!! THEY WILL TRY TO SNEAK IN WHATEVER THEY CAN THINKING YOU WON'T NOTICE AN EXTRA COUPLE HUNDRED HERE AND THERE!!! I do have to give stars to the salespeople that I worked with - the three Asian guy team. Very helpful, very understanding, and worked well with me to find a price that we were both comfortable with. The finance department, on the other hand, was ATROCIOUS. I worked with Michael - guy in the far left office (if you get him, ask for someone else.) He pushed me relentlessly to buy the extended warranty and when I kept refusing, he gave me the WORST attitude and customer service I have ever had in my LIFE. From then on, he refused to even acknowledge me or answer basic questions that I had. I almost considered walking right out of there and not purchasing, if I didn't go through all the hours of negotiation with the sales team. He didn't even ask me about adding on any options, so I didn't think that there was anything else included in my paperwork. When I tried to get him to slow down talking - he was RACING through the contract at top speed - he brushed me off (more attitude). But since we hadn't discussed any additional add-ons, I left it alone because I didn't think they'd add anything without my consent. When I went home and took a look at the paperwork, I realized that not only did they charge me the WRONG PRICE we had negotiated for the car and he also tacked on almost $800 in additional charges for services we hadn't discussed! So, we're all human... people make mistakes, and I was willing to overlook it if they were kind about it. Unfortunately Michael did not give me any reason to want to forgive him - when I went back to the dealership to go over the paperwork and correct the errors. MORE ATTITUDE! Even worse than before - I almost considered talking to his superior about him right then and there, but I didn't have the time to waste. And I had brought someone along with me to bear witness to what they were saying, and when they tried to help me out in explaining what was wrong, Michael flat out said to my friend, "Um, is your name on this? No." And turned away. When I asked him how he got the price listed for the car, that the sales team and I had negotiated, he said "I don't know." And I asked him about the charges that were listed that I hadn't agreed to and he said again, "I don't know." And simply starred at me waiting for an answer. HELLO? Aren't YOU supposed to find for ME? That's why I'm asking you! Finally he said he would get the paperwork from the other building, went back to his office (which had windows that you could see in to) - dilly dallied for 20 minutes. It wasn't until I starred him down from my place in the room, did he call out "I just need to get the paperwork from the other building." 10 minutes later, his supervisor, Steven, came out. MUCH nicer and friendlier, and he escorted us over to the other building to take care of the problem. The sales person who had my original paper work was not there that day, so I had to return AGAIN the following day for them to correct the numbers. Finally, they agreed that it was incorrect (but no apology on their part), changed it to the agreed upon price. This time, I took my time looking over every detail, and found that though they had changed that price of the car - they tacked on an extra $300 where there previously had not been any! (Again, no apology on there part.) Finally, I was able to leave after a few hours... for the second time. Atrocious customer service, and shame on them for keeping somebody like Michael in their finance department. For such a seemingly nice, and large, dealership, I expected much better service.

Other Nearby Dealers

Interstate Toyota - 274 listings

411 Route 59, Monsey, NY 10952

8 reviews
Crestmont Toyota Inc - 177 listings

730 Highway 23, Pequannock Township, NJ 07444

2 reviews
Star Scion of Bayside

205-11 Northern Blvd., Bayside, NY 11361

1 review
Toyota of Manhattan - 71 listings

645 11th Ave, New York, NY 10036

3 reviews
New Rochelle Toyota - 57 listings

47 Cedar Street, New Rochelle, NY 10801

6 reviews
Penn Toyota Limited Worldwide Auto Outlet - 17 listings

2400 Northern Blvd, Greenvale, NY 11548

12 reviews
Autoland Toyota - 727 listings

170 Route 22 East, Springfield, NJ 07081

6 reviews
Fordham Toyota - 174 listings

236 W Fordham Rd, Bronx, NY 10468

3 reviews
Parkway Toyota - 216 listings

50 Sylvan Ave, Englewood Cliffs, NJ 07632

20 reviews
East Coast Toyota - 509 listings

85 Rt 17, Wood Ridge, NJ 07075

12 reviews
Prestige Toyota - 292 listings

1096 State Rt 17, Ramsey, NJ 07446

18 reviews
Hudson Toyota

599 State Rt 440, Jersey City, NJ 07305

13 reviews
Advantage Toyota - 130 listings

400 Sunrise Hwy, Valley Stream, NY 11581

7 reviews
Caldwell Toyota Scion - 152 listings

1155 Bloomfield Ave, Caldwell, NJ 07006

4 reviews
Rockland Toyota - 55 listings

618 Route 303, Blauvelt, NY 10913

2 reviews

Popular Used Cars

Used Ford F-150
2,635 Great Deals out of 160,762 listings starting at $1,299
Used Ford F-250
513 listings starting at $4,000
Used Chevrolet Silverado 1500
1,952 Great Deals out of 136,545 listings starting at $999
Used Chevrolet Silverado 2500HD
307 Great Deals out of 29,799 listings starting at $2,995
Used Ram 1500
992 Great Deals out of 82,664 listings starting at $8,495
Used Ram 2500
116 Great Deals out of 27,012 listings starting at $7,975
Used Toyota Camry
1,204 Great Deals out of 76,651 listings starting at $800
Used Honda Accord
1,113 Great Deals out of 71,364 listings starting at $1,200
Used Honda Accord Coupe
147 Great Deals out of 9,027 listings starting at $5,495
Used Honda Accord Hybrid
5 Great Deals out of 1,040 listings starting at $19,999
Used Toyota Corolla
921 Great Deals out of 56,314 listings starting at $1,000
Used Toyota Matrix
60 Great Deals out of 1,534 listings starting at $1,488
Used Nissan Altima
996 Great Deals out of 71,990 listings starting at $400
Used Honda CR-V
673 Great Deals out of 51,860 listings starting at $999
Used Honda Civic
769 Great Deals out of 60,958 listings starting at $399