Tom Williams Porsche

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3001 Tom Williams Way, Birmingham, AL 35210 - Map & Directions

Sales: (800) 571-6399

Service: (800) 571-9718

Feb 13, 2013
The used car department had no idea of what they were selling. After my intiial visit to the dealership and test drive I couldn't get a return call after I posed two simple questions pertaining to an after market system on the vehicle and how that impacted their extended warranty they offered. Once those questions were answered I was contemplating purchasing it; however, no one called and it wasn't until the 3rd day, after leaving messages and speaking to 2 other sales member that when I requested to speak with a manager (Marco) that I was told the vehicle actually voided the factory warranty which they were still showing active and it did not qualify for any extended warranty. Alos, found out they had sold the truck the day before which even agravated me more since I did not get a courtesy call. Hope whoever purchased the vehicle got accurate info such as the remaining factory warranty was voided. Had the same horrible experience at TW BMW two year earlier. I will never go back
Sep 13, 2012
Jinna
0
ABSOLUTELY WORST EXPERIENCE EVER!!! Mark an inexperienced salesman left my paper work in limbo then took a day off called then next day and he took $1000 deposit AND had me buy insurance and fax him the card. He called me at 6pm and told me he was stillworkin on everything he was trying to get me a better rate. I called at 6:30 to ask a question he say the car was sold 2hrs ago mind you that would have been before his last call. HE IS A LIAR
Jul 27, 2012
They called right away and emailed with in 5 or 10 min after send my email to deal finder all of Tom Williams people were very helpful I've been working alot and havent had Anytime for car buying right now
Apr 25, 2012
Immediate call back
Feb 16, 2012
MGS
0
retured my call quick ly and were helpful. Unfortunately, Car was sold.

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