The Luxury Haus

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335 Grand Ave, Leonia, NJ 07605 - Map & Directions

Sales: (201) 346-9701

Dec 5, 2014
reinel
0
Good
Nov 26, 2014
If I could give this dealership a 0 I would. They bought a car that I was about to buy from another dealership. When they advertised it they increased the price by $1000. Also added all these fees: $995.00 prep fee, Shop fee $1557.00,Skylink -$995.00, Doc fees $ 600. So the price of the car was originally $37,000 and they wanted to sell it to me for $43122. An increase of $6100. Run away from this place.
Nov 6, 2014
worst dealer experience I had in a three month search for a corvette. They asked me to make an appointment which I did. The salesman was not in nor was the second guy to contact me to say " speak only to him when I come in". I arrived on time, no one there knew about the appointment, the car was not there had to wait 45 minutes for it to arrive. They denied the Car Guru price and showed an older higher price before the updated price I received from CG. The original contact had confirmed the price before I made the appt. but he was not there. I offered the lower advertised price as my final offer, they accepted but added $2400+ in fees which they couldn't explain in detail. Needless to say I left two hours later without the car. Very shady operation.
Nov 3, 2014
Dealer said cars of this year costs over 100k. Not true.
Oct 28, 2014
Whoa!! They really bump up the prices! Not only did I have to pay an additional $3,000 they also didnt have the exact car I wanted. So that really sucked! ....but as far customer services they were ok! I didn't feel awed or anything just okay!
Sep 22, 2014
Lots of additional charges. Tough to get a firm price. Not straight forward. Sold the car we were negotiating on w/o any notice. Salesman was cordial.
Sep 18, 2014
Good
Sep 13, 2014
Very difficult to deal with. Would not commit; question if vehicle was actually available. Look elsewhere.
Sep 8, 2014
they quote one price on the internet but when it comes down to making the deal the price changes tremendously.And also when asking for the bill of sale it dont indicate the orginal price of the vehicle that was shown on the internet nor do they conversate for the customer coming out of town.
Aug 21, 2014
Price was not competitive with other dealerships however listed vehicle was the desired choice
Jul 31, 2014
Very proffessional , my contact there is Freddy Atshan, knew just how to make the deal go smooth from the first contact I had with him to the final delivery of the 2 cars that he handled for me. I would reccoment this dealer, Luxury Haus to my best friends and family.
Jun 20, 2014
Terrible, gave them a refundable deposit, they tried to raise the price, told me I was liucky they didn't "charge me the no finance fee of $1,800" since I was paying cash. Still waiting on credit card refund. TERRIBLE EXPERIENCE !!! I've bought over 15 vehicles in my lifetime, these guys give car dealers a bad reputation !!!
Nov 11, 2013
The pictures of the cars are very limited, not many pictures of the inside of the car in detail. Also some descriptions of the cars are wrong, for example: describing a convertible with a moon roof, or wrong color on the car, if you want to sell a car need to be more aggressive about it and pay attention to detail.
Oct 21, 2013
Bait & switch. Car was advertised on the main page for one price and then was an additional $8000 was added into the price. This doesn't include taxes & tags. Buyer beware.
Aug 3, 2013
All I can say is bait and switch? Post low prices with no car and tell you it's sold only after you get up there. They give used carsalemen a bad name.
Jun 22, 2013
Good luxury car selection. Typical car dealer games with "what's your monthly payment go to be" as opposed to what the total cost to buy the car was. Double check their math with a smart phone auto loan calc app, I did and it was wrong twice - saved me thousands over just taking their word for it.
Jun 16, 2013
They got back to me in a timely fashion, however I purchased elsewhere.
Jun 14, 2013
Excellent
Jun 2, 2013
Good experience.
May 28, 2013
Outstanding!!
Apr 25, 2013
The car sales people were very patient, and helpful.I would buy another suv from there.
Apr 25, 2013
The best
Apr 23, 2013
Was willing to negotiate until we reached a deal. Very pleasant to work with. Very efficient and helpful business organization, so things were done very quickly.
Apr 13, 2013
They have cars posted online, but its really not on there lot! I guess they do that to draw people in and then try to sell u other cars
Mar 16, 2013
Great! Very helpful with looking for a car.
Feb 18, 2013
The dealer made a ton of promises but never came through on any of them. Never returned phone calls. Read the disclaimer and deal details!!!
Dec 12, 2012
Great
Jul 5, 2012
I called and asked for the suv i wanted and said dont bring me all the way there if you dont have the one i am checking on line cuz i will not be lured into some other one. They said we have it. So i got in my way Soon as i got infront of the dealer. I asked to see the suv. They said the sold it and the funny thing is that the suv is still up online !
Jun 19, 2012
Very nice and professional! Nice guy named Hernan, he mean bussiness!!
May 23, 2012
Called and informed me car was available, but no carfax information supplied.

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