Good Customer Service, Good Quality Of Work... —
We are not fussy when it comes to mechanics. The work we usually get is fairly standard. That changed when our breaks needed replacing. Our car began exhibiting some issues when breaking. The folks at Sullivan Tires recommended that we replace the breaks. They were reasonable and did not assume that we would stick with their assessment. A couple of months after we replaced our breaks, we took the car in for an oil change. While looking over the car they found that the breaks they had installed previously had warped. They replaced the breaks free of charge as they were still under warranty. The whole experience led me to feel that we were being taken care of by a caring organization. I have no reason to look elsewhere for repairs.
Dependable, Honest, And Reasonable. —
I have never had a problem with them. They have always been polite and punctual. In my experience they have always been upfront as to what work needs to be done and they have never pulled a fast one on me. Overall I think they are great and I have no reason to look elsewhere.