Serramonte Auto Plaza

Car sales man Was nice to get me to drive to 150 miles to see a pryus. Once I got there he glorified himself as the salesman of the year and the top salesman in the company. He was rude manipulating, aggressive and did not care about customer service in made me feel like it was his way or the highway.. He He clearly let me know that he was from the middle east and that's how he did business that aggressive way so I got up and left. Thank you for people like Danzo Who is the manager in finance he was an awesome customer service person who made me feel better and I decided to buy the car not because of him not Manny the rude sales man but Denzo the carrying and amazing person who's priority is customer service. Please avoid Manny unless you want to treated unfair..

The car was filthy and smelled strongly of cigarette smoke. The salesperson tried to say that it was someone who smoking nearby that caused the smell. I didn't smell any smoke until I opened the car door. The salesperson couldn't answer any questions without asking someone else first. She said she would followup with an email the next day about some questions I had but that never happened. Needless to say we did not buy the car and would not go back there.

Responded to our inquiry. But we had already purchased a car from another dealer.

Great Internet Sales team. Called to check in with me. My schedule got a bit chaotic and I couldn't make it in. The dealer is 7 hrs from where I live but he was kind and helpful, not pushy or annoying. Will be heading back there soon-hopefully I'll get a car this time.