Russel Toyota Scion

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6324 Baltimore National Pike, Catonsville, MD 21228 - Map & Directions

Sales: (410) 788-8400

Service: (410) 788-8400

Dec 30, 2014
Super friendly sales and management. Willing to negotiate.
Oct 30, 2014
good service, salesman was very knowledgeable but not pushy, ultimately bought a certified pre owned car from another dealership.
Oct 23, 2014
Did not know where the car was
Aug 24, 2014
Drive the certified 2013 Camry Hybrid on Wednesday, decided on it. Tried to put a deposit to hold it until Friday, they wouldn't accept deposit, had to go to work until 10:00pm Wed. night, worked Thursday till 7pm (my sales person was 'off'. Went in next morning at 9:30. They'd sold the car the night before. Finalized purchase at 10:30pm Thursday night. Sales manager called Friday morning asking me when I was arriving to purchase the car!!!! Really, really, ANNOYED. WOULD NEVER GO BACK THERE.
Aug 12, 2014
They were nice and courteous people who helped me get a good deal on a very good car. I am satisfied with the car I purchased.
Jul 2, 2014
Went to dealer to check out a car. Was disappointed with standing ther for 45 min to find out that the car was not available for a test drive. Had to call for updates on the car. After 2 weeks of calls finally found out that they had wholesales the car. It didn't appear that selling a car was import,ant to the sales person.
May 31, 2014
Great customer service!!! We are going tonight to purchase the vehicle.
Mar 30, 2014
Dec 3, 2013
Brad treated me with disrespect and acted like I was stupid. Lancaster toyota beat his best deal and were great to deal with.
Oct 19, 2013
Aug 28, 2013
They were completely inattentive. Horrible experience. Had to search for a salesperson to try to get help and was still largely ignored. I left and made my purchase elsewhere.
Aug 17, 2013
Although we didn't end up purchasing a vehicle from them, they were very responsive, and their pricing was excellent.
Apr 24, 2013
Great correspondence, just haven't found the right vehicle yet.
Nov 6, 2012
Good service, fair deal.
Oct 2, 2012
Bad customer service I don't wish it on nobody what happen to me

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