River Oaks Chrysler Jeep Dodge Ram

4807 Kirby Drive, Houston, TX 77098 - Map & Directions

Sales: (713) 909-7630

Service: (855) 225-1738

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2012 Toyota Highlander Limited Used Cars in Houston, TX 77098

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Location: Houston, TX 77098

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2008 GMC Sierra 1500 SL Crew Cab Used Cars in Houston, TX 77098

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Location: Houston, TX 77098

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2010 Land Rover LR4 Base Used Cars in Houston, TX 77098

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Location: Houston, TX 77098

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Location: Houston, TX 77098

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2014 Ram 1500 Laramie Longhorn Crew Cab Used Cars in Houston, TX 77098

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2015 Jeep Grand Cherokee Laredo Used Cars in Houston, TX 77098

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Location: Houston, TX 77098

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2013 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Houston, TX 77098

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Location: Houston, TX 77098

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Feb 20, 2016
handmouth
5
Saw on Car Guru that River Oaks Chrysler on Kirby had a Dodge Challenger Scat pack/shaker vehicle listed for 38,888.88. I called and arraigned for a test drive. When I arrived I was informed the sales man I had spoke with had gone to lunch. Ok, so another guy helps me. We go look at the car and it's beautiful. We start it and sit inside of it. So, finally I ask. Can we take it for a test drive? Sales guy oh, yea let me see if I can find the keys to the jeep blocking it in. So, after a while he comes out with the keys and moves the jeep. We take the car for a drive but in this part of town it's bumper to bumper traffic and the sales guy has no suggestion as to where we can go to really open the car up. So, back to the dealership. We go inside and I ask what is there best price on the car. They won't negotiate and say the listed price is what they want. I leave. I call on monday and make a offer of 36k. I'm told no they will only come down 200 dollars. I tell the sales guy I have my own financing. He suggest I come in after work and see if they can beat my interest rate. I go to the dealer after work they run the numbers and they get the same rate. The finance guy is ready to close the deal and ask me for my down payment of 8k. I tell him I wasn't ready to close the deal and I had no brought my check book nor the site draft from my bank. Ok, then lets start the paper work he said's. I'm like wait a minute I feel like I'm getting the hustle here. I thank him and the sales person and tell them I need to think about this. 511 a month is a lot of money. I leave and then call back on wednesday. I tell the sales guy I want the car. He said the boss decided when I walked out the deal was dead and they raised the price 1600. I'm confused. So, sales guy has some guy named Pete call me. Pete never identifies himself as to who he is or his title. I explain to pete I would like to buy the car and he lets me know they decided the car was worth more then it was advertised for, and have decided to relist the car for 1600 more then the previous price. I ask about my deal and he saids the deal was dead when I wouldn't sign the paper work on monday night. I explained I wanted to think about it, but he could care less. So, these guys would rather loose a sale and let the car sit over 1600 dollars. Then friday rolls around and I get a call from pete. I call him back, but he never tags me back. Strangest experience I have ever had with trying to buy a car. I'm 51 and have owned many cars. Only thing I can figure is this dealership doesn't like it when you want to negotiate on the price. If your not willing to give them full sticker on their cars then they don't want to have anything to do with you. Real strange group there at River Oaks. Also, the dealership is very run down looking. The used car sales offices look horrible. The place looks like a real dump inside and is in need of a make over or at least some fresh paint. I was thinking how little they think of their customers to have them sitting on beat up ratty chairs while negotiating a 40k purchase. Stay away from these guys. Something is really wrong with this dealership. I will never step foot in River Oaks dodge again and I will tell everyone I know about my experience with them.
Jan 12, 2016
Got email response.
Dec 13, 2015
Greatest vehicle buying experience I've ever had! !
Dec 5, 2015
kwhammer
0
quick response, and eager to help.
Nov 16, 2015
Fast respond.
Oct 28, 2015
Helpful salesman
Oct 27, 2015
great communicators
Oct 22, 2015
Responsive, great price but already sold
Aug 18, 2015
Stopped responding to my emails. I had a co signer ready to sign with me and was going to purchase.
Jul 27, 2015
Dont have the vehicles that are posted
Jul 21, 2015
They were awesome. The helfmans run a first class outfit
Dec 11, 2014
Awesome experience. Would refer every one
Nov 21, 2014
Did communicate back to us.
Nov 20, 2014
they did respond did a good job at answering my questions
Nov 15, 2014
k9mom
0
They were slow in contacting me but at least they tried.
Sep 13, 2014
CBS
0
Helpful, friendly and professional staff. If I had not found a car I liked better at another dealer, I would have bought one from this dealership.
Sep 12, 2014
Great

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