Prime Auto Sales

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9810 N. Cave Creek Road, Phoenix, AZ 85020 - Map & Directions

Sales: (602) 288-8938

Closed Today (Sun)
show business hours
Nov 8, 2015
Very Happy.. Called on the car, stated it was there. Went in to peek at it and it was better than we imagined. Luis treated us respectfully and took his time. Absolutely no pressure. Will definitely return as a customer.
Oct 27, 2015
Went to see the car,,car was not there ,owners wife was using the car as personal vehicle,,are you kidding me besides car was not worth was advertised,I'm glad I didn't buy anything there ,who know where is been.
Sep 27, 2015
Bought my vehicle elsewhere so I never really got to know them. Thanks.
Sep 11, 2015
Truck was put through a zero-point safety inspection, noticed a headlight was out after a test drive. I Placed a deposit on the truck while they repaired safety issues and later decided to pass up the opportunity to buy. Prime Auto said they would reimburse the deposit, but did not. Then they hung up on my wife and would not answer our phone calls. We had to notify our bank to get reimbursed. Staff was not knowledgeable about the truck or very helpful answering our concerns. I would urge anyone looking at one of their vehicles to use extreme caution before purchasing or placing a deposit.
Jul 29, 2015
This dealer is not very responsive. I had to initiate all contact even when I was waiting for the dealer to answer a question. It got so bad that I purchased a car elsewhere.
Jun 17, 2015
They did not honor their stated price. Bait and switch kind of stuff. They gave me some kind of excuse about bank price and financing price which in effect made the car which was in horrible shape BTW $3000 to $4000 more than the price they advertised. I would avoid these con men like the plague that they are.
Apr 24, 2015
Not willing to do what it takes to make a sale.
Apr 15, 2015
they were nice and help full very easy to deal with
Apr 2, 2015
Email responses were slow if I got one back at all and was told they would ask manager and then emailed back next day and was told manager still hasn't come on yet and then never got a email from them again so they need to work on they're communication
Mar 31, 2015
Great auto's and service
Feb 21, 2015
Sep 6, 2014
All salvage title vehicles!!! Beware!!
Apr 14, 2014
Good feedback
Nov 1, 2013
I have not yet purchased a vehicle but information that I have received is excellent.
Oct 25, 2013
Only on the phone, but it was fine.
Jul 5, 2013
Although the vehicle I was interested in was no longer available, the dealer kept in contact with me and offered to "keep looking" on our behalf. Will definitely keep Prime Auto in mind when the opportunity arises to find a vehicle we are interested in....

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