Performance Chrysler Jeep Dodge

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1130 Automall Dr, Columbus, OH 43228 - Map & Directions

Sales: (888) 248-0671

Service: (866) 980-1842

Today (Mon) 9:00am - 8:00pm
(Closed Now)
show business hours
Jul 7, 2015
I received both a text and an email from a representative introducing himself and offering to help me find a car. I set up an appointment and arrived at the dealership about 10 minutes late because I failed to estimate properly the time it would take me to get from out near the airport at work to the west side. The gentleman I met with greeted me warmly and then proceeded to tell me that the car I had originally inquired about had been sold that day. Initially, I was upset as I would have liked a call or something to tell me this information and I probably would have cancelled the appointment. Yes, there were other cars that I was interested in and did test drive two, but I would have appreciated the courtesy. The salesperson never took me to his desk to determine what other cars I was interested in or what would fit into my budget. He couldn't even be bothered to go with me on the test drives! I was never asked if I had car insurance or even a driver license! I don't know what the policy is regarding these matters, perhaps he was following dealership policy. I don't know. I just know that when I got finished, I knew I was not going to buy a car from this man and probably not this dealership either. I did buy a car later that week from another dealership, from a salesperson who seemed genuinely interested in selling me a car, probably for his commission, but either way, I was treated with respect and courtesy. Since that visit, I have received several generated emails from that salesperson and I even called and left a message in a voicemail box of a manager lodging a complaint, and have never received a response. I am happy with the dealership I did eventually go with and I know to never go back to this place or recommend it to any of my friends and family.
May 26, 2015
Apr 25, 2015
Apr 13, 2015
No issues.
Mar 15, 2015
Slow response
Feb 13, 2015
Didn't have what we wanted.
Feb 6, 2015
great people to work with
Dec 16, 2014
Nathan was awesome to deal with. He responded right away and was completely honest and open about the car. He even went out of his way to take additional pictures. I'd buy from him again in an instant.
Dec 14, 2014
Overall experience, bad just as I thought it would be. giving me absolutely nothing for my trade it as if I was completely an idiot.. do not like being treated as If I'm stupid.. and that is what most dealerships do..
Nov 28, 2014
Pretty good experience
Nov 14, 2014
Quick response. Great service, easy to work with. I bought the jeep.
Oct 24, 2014
I worked with Greg Lafferty. He was honest and straight up. No bs.
Sep 25, 2014
people acted real nice and a quick transition, but did not go over the numbers, rushed through paperwork and never tols the tradein amount or the sale price, I was given 9500 for a car worth 12000 trade in vale, and charged 20000 for a car they had listed for 19000. make sure you have the numbers and stick to them before you deal with these, also have your own bank, I got charge 3% more that I got from a dealer just a month before.
Sep 17, 2014
sales manager never responded to my email. too little for my Honda. salesman was great but we could come up with a deal. bought another truck in Delaware.
Aug 21, 2014
It was late in the evening when I bought this car & people wanted to go home. I knew this had to do w the poor detailing but more importantly I wasn't given the paper needed for my tags. I ended up loosing loosing hundreds on hotel reservations for which I was offered 5-- yes $5 & an oil change even though I'm moving out of state. If you don't need anything after you buy, you're probably ok. For the hellcat, I'm going elsewhere
Aug 11, 2014
Very helpful staff, nice selection of cars
Aug 8, 2014
Was still interested in a car they had and they ceased to pursue negotiations. I would have liked some follow up.
Jul 17, 2014
very responsive
Jun 29, 2014
great!! Michael M. was very friendly and quick to respond. I ended up buying my car from him!
Mar 3, 2014
Fast response with solid follow up, good staff to close deal
Feb 27, 2014
No problem so far. I have yet to get the title yet.
Jun 16, 2013
These guys worked for me to get me in the car I wanted at a good APR and affordable monthly payments. I will definitly purchase from them again!
May 3, 2013
what they did for me was very good, however exchanges of personal conversations left me with a sour taste.
Apr 17, 2013
We left after agreeing to buy a used car. After we drove the car twice, it still took over 3 hours to get paperwork and they still didn't have them prepared for us to sign. We walked out and didn't buy the car.
Jul 5, 2012
I got a great car at a great price, and the staff were very friendly

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