Northgate Ford

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8940 Colerain Ave, Cincinnati, OH 45251 - Map & Directions

Sales: (513) 385-1414

Service: 888-867-9615

Today (Sat) 8:00am - 6:00pm
(Closed Now)
show business hours
Apr 13, 2015
After Car was listed and I inquired they raised the price by at least $2,000 due to recent "market analysis" at least that's what the sales lady told me.
Apr 2, 2015
Even though the car has sold they still have it on their web site. I went to look at the car and they said it had just sold. Went to their web site and it is still listed
Mar 30, 2015
Only had phone contact. They seemed friendly and informative
Mar 9, 2015
Greg was not pushy. Greg was patient. Comfortable atmosphere. Will refer others to Northgate Ford. Ashley in finance was very nice and helpful.
Feb 18, 2015
Internet response manager was great, sales rep I spoke with was fair and a good guy. Would reccomend to others.
Feb 17, 2015
Great experience!
Jan 12, 2015
Good response
Dec 24, 2014
still negotiating and hope to come to a great deal
Nov 19, 2014
JERRY was amazing and the finance department worked fast.... thanks for the great experience..... I love, love, love the car....
Nov 9, 2014
We had an EXCELLENT experience. I eneded up not getting the car I enqired about originally because it ended up not meeting my needs. However I left with a car that was way better, that cost less! We had excellent service. Everyone there was very helpful and friendly. We will return.
Nov 9, 2014
They were very helpful and wanted to help me find another vehicle since the one I was looking at was just sold.
Sep 12, 2014
We drove 3 hours to buy this car... Jenn was a real pleasure to work with. She was genuine (did not come across as old school sales) when working with us. Thank you!!!
Aug 27, 2014
did not purchase from them but internet team responded to my request quickly.
Aug 18, 2014
Responded quickly but wouldn't budge on price.
Jul 13, 2014
Responded quickly
Jul 4, 2014
Great
Jun 4, 2014
Northgate Ford is not a place to buy a car. It started out really good with my contacts over the internet with Jen, the internet sales person. We went in and it took them two hours to give us an estimate on a Harley and a minivan. Lets just say the estimate was way below value. I then went back and forth over the phone because nobody would ever call me back (Andre, sometime two hours). I then went in to purchase the vehicle and they screwed up the price from the original purchase order agreement and they said if I wanted the vehicle I owed them $66 more dollars. I would not recommend any person going to this dealership.
May 29, 2014
Excellent
May 25, 2014
Floyd my salesman was good to deal with. Ken the manager seemed a little overbearing. Trying to push you into a deal.
May 25, 2014
Very helpful and responsive. Even though I didn't buy from them they were professional throughout process
May 1, 2014
We never made it out to the dealership, however the internet sales manager was very responsive and friendly on our phone conversations.
Mar 12, 2014
Contacted me when I requested
Feb 11, 2014
They were very helpful. They worked hard to make the deal work.
Oct 17, 2013
a good buying experience
Sep 16, 2013
Responded quickly. Very friendly and professional. Emily was our first contact and was great! Andrey was our salesman and made our experience comfortable, those two are the biggest reason we purchased our Flex through them. If it wasn't that my recalled part hadn't already been replaced and a windshield wiper flew off after using for the first time, I would have given them a perfect 5.
Sep 3, 2013
If and when I need an excellent used (only FORD) car or truck, I will definitely check Northgate Ford.
Aug 31, 2013
The dealer responded to my request
Aug 7, 2013
I wouldn't even give the dealership, customer service, or manners ONE star!! The vehicle, that we scheduled to look at the day before, WASN'T even there!! The manager decided to drive it home and seemed downright upset that he needed to bring it back...on his day off! No apology or even a hello when it did arrive, an hour in a half later. Like I said, we even scheduled to look at the vehicle and already got approved to buy it the day before. To say the least we did NOT buy it or will EVER buy anything from them!!
Apr 28, 2013
Prompt courteous service. Great follow-up!
Apr 6, 2013
The sales guy I spoke to was an idiot. Asked about damage dings and scratches. Guy said it was clean only a few minor scratches. After a 2 hour drive there was a big dent in the rear end. Idiots!
Feb 11, 2013
irishsoup
0
Responded promptly and courteously. Didn't have what we needed, but Jenn Watson was great!
Feb 9, 2013
texmaxx
55
Internet Dept. was quick to respond to my inquiry.
Jul 8, 2012
Great to work with. All aspects of my transaction were managed professionaly. I would deal with them again.

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