I wasn't impressed with this dealership. My customer experience was lacking at best. These guys need to work on their customer service.
I walked into the dealer already approved for financing and eager to leave with a car. There were a lot of staff members standing around doing nothing, but nobody seemed to want to sell me a car. The first guy who helped me wasn't very knowledgable and I didn't feel like I got answers to the questions I had about the vehicle. Not feeling motivated to buy a car from this dealer I went to leave, so the floor manager came my way. He was a bit rude and seemed almost put off to have to deal with me. He made a weak attempt to try and satisfy my needs by trying to put me in a different car even though no one had taken the time to find out what my wants and needs were. He dismissively sent a senior sales associate my way who tried to motivate me to finance through them and who was more interested in educating me about why the homework I had done wasn't really accurate. A little condescending. With no desire to buy a car from these guys, it wasn't until I went to leave again that he began to take me seriously and try to figure out my needs. Too late. As I drove off in my old car, I looked in my rearview mirror at the 2 guys standing at the door chitchatting who shook their heads at me as I drove away.
Had somebody cared or even really tried, I would have bought a car from them.
