North Park Toyota of San Antonio

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10703 S.W. Loop 410, San Antonio, TX 78211 - Map & Directions

Sales: (210) 635-5000

Service: (877) 701-6016

Today (Fri) 9:00am - 8:30pm
(Open Now)
show business hours
Nov 2, 2014
Everyone I came into contact with was friendly. No pressure to make you get anything. It took about 3 hours from driving onto the lot to leaving with my internet find. I do not live very close to this dealership so for me to say I am going back for the maintainance is a telling statement. I chose this dealership because of their ratings with other customer reviews. Kristin, Randall and ALex are the real deal. Kristin was my first contact and she was my last contact. She programmed the navigation and Bluetooth before I left. Awesome!! Randall helped me with my insurance company when I called the help line to get full coverage. We must have been on the line with someone new. Even after the conversation with the insurance help, Randall did not say a discouraging word about the insurance person. Great character!! Alex is the finance guru. He explained all the different options and even explained how companies determine your credit. This dealership just won an award for being the BEST. BEST meaning their customers thought they were the best and they were recognized for it. Five stars doesn't due them justice!!
Oct 17, 2014
had a great experience they were very professional and it did me right.
Sep 4, 2014
Frank emailed me immediately & said he would walk out on the lot & make sure it is still available; he followed that by emailing me the info I had requested, then called to make sure I received the emails. We talked, he was very professional & nice.
Jul 28, 2014
Jul 28, 2014
Great Customer Service.
Jul 14, 2014
I received an email offering to lower the price right off the bat.. I asked if it had any mechanical issues or had been in any accidents and never heard from them again. That makes me question their integrity.

Response from North Park Toyota of San Antonio:

I am sorry to hear about this and appreciate the feedback so we can make improvements to our processes.
Jul 8, 2014
Staff notified me immediately when the vehicle I was interested in sold. Saved me a trip and they did apologize for the inconvenience. Not all dealers do that. Thanks
Jun 6, 2014
I purchased this vehicle from them and it was a great experience. I recommend any North Park Dealer to anyone.
Jun 1, 2014
Best car buying experience we've ever had. No pressure with the sale or with the financing. Answered all of our questions and addressed all of our needs.
Apr 3, 2014
Initial experience was somewhat frustrating when car wasn't even on lot that I made arrangements to see, but eventually I was able to find a match for my needs and the deal was smooth.
Mar 3, 2014
Bought car from here. Like car.
Feb 13, 2014
I bought
Jan 28, 2014
Fast and courteous.
Jan 24, 2014
Very helpful... So pleased w my car n service
Jan 3, 2014
They treat u great!!!!!!!
Dec 29, 2013
very good
Nov 30, 2013
There finance department bent over backwards for us. Alex Fernandez was so accommodating and just plain nice.
Sep 30, 2013
I really appreciated the service that the sales team of Blaine Waddell and Trey Horner rendered during our car buying experience. They answered all our questions and worked aggressively to get us the Toyota Camry that we hand in mind. We did not feel "used" or "hustled" in this pre-owned car search. Thanks to CarGurus for paring down the immense search and making this car buying experience pleasant. If you are in San Antonio and looking for solid Toyota dealerships, I would definitely recommend North Park Toyota. The location is near the Toyota Tundra manufacturing facility, so at least you know the Tundra trucks are fresh of the floor.
Sep 5, 2013
I was very dissatisfied with the sales staff. The finance guy was great to deal with, or I would have rated my overall lower-he almost pulled them up to the next level-but sales made my rating too low.
Mar 31, 2013
Well, I had a bad experience here the salesman here was great he helped me out a lot but when I went to go sign the contract the financial advisors are jerks. They told me a different price and then kept trying to get me to sign the contract at the end I felt obligated to sign so I told them no and believe it or not they told me well it looks like there was no sale here to begin with and no money. When they said that I took out the 5grand and they were eager to get me into a year old car I wouldn't have mind but how they treated me nahhhhh! The sales team here are great that's all I got to say.
Mar 10, 2013
North Park took care of everything with little help from me and actually gave me one heck of a great deal.
Feb 24, 2013
Did not clean inside of car and did not give an inspection report.
Apr 8, 2012
Smooth experience and eager to work with you to make the deal that you want. It is worth the drive to get there . . . believe me. Plus they have a great free snack bar!!!
Mar 21, 2012
they had sorry customer sevice,will never go bac
Feb 26, 2012
They are diligent & helpful
Feb 11, 2012
very helpful
Nov 5, 2011
Great service and great prices! Worked with Ed (forgot last name.. started with a Pas- something). He was awesome!!
Apr 11, 2011
I did not find the vehicle my daughter wanted but the salesman was very cordial to deal with. Thanks, JDW

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