North Park Toyota of San Antonio

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10703 S.W. Loop 410, San Antonio, TX 78211 - Map & Directions

Sales: (210) 635-5000

Service: (877) 701-6016

Today 9:00am - 8:30pm
(Closed Now)
show business hours
Apr 30, 2016
Worked with us with our monthly payment
Apr 28, 2016
Initial contact was prompt and helpful but follow through was non-existent when I explained it would be a week before I would be in town. This won't stop me from buying at this location if I find a good deal, however, won't be waiting on a response from the Internet sales team during my search of all local dealers.
Apr 22, 2016
Very nice
Apr 22, 2016
Not a good experience dealing with them, didn't close the deal cus they wouldn't come down 150.00 , and I was paying cash. Too bad there loss . I won't be doing business them again
Apr 18, 2016
Slow response five days. Never answered the question on the first email. No response to the second.
Apr 5, 2016
Quick response. Did not meet my price request.
Mar 29, 2016
0
Easiest car buying experience I have ever had. The wait for the financing dept. was ridiculous. Other than that it was a breeze.
Mar 13, 2016
RobertLCortese
0
Great

Response from North Park Toyota of San Antonio:

Thank you for the review and your business.
Feb 14, 2016
great

Response from North Park Toyota of San Antonio:

We appreciate the review.
Feb 10, 2016
Dealer responded, vehicle had been sold.

Response from North Park Toyota of San Antonio:

Thanks for the review.
Feb 10, 2016
Very friendly, prompt, and the salesman listened to exactly what I wanted. He didn't beat around the bush or just try to get me in there. I appreciated the help and the patience they had. I will give them my business next time!
Jan 27, 2016
Jimmy made the car buying process very enjoyable. No nonsense service that I truly appreciated! Unfortunately, I can't say the same for whatever company they use for their windshield and window service. Will not be returning to use any of the services because of this experience.

Response from North Park Toyota of San Antonio:

Sarah, thank you for your business and letting us know about your nonsense buying experience at North Park Toyota.  We are sorry to about your windshield repair and would like to hear more about it, so it can be addressed.  Please email me at jravlin@nptosa.com with some details.
Jan 27, 2016
Quick response and provided me with the info I was seeking. Great to work with!

Response from North Park Toyota of San Antonio:

Thanks for the review, North Park Toyota was happy to help.
Jan 10, 2016
Great experience. Isaac really helped me out and gave me a deal I'm happy with.

Response from North Park Toyota of San Antonio:

Kevin, we are happy to hear that you are you had a great experience with Isaac at North Park Toyota.  Thanks for the review and your business.
Jan 1, 2016
Sold the vehicle before I got there but helped find another one

Response from North Park Toyota of San Antonio:

Chris, thanks for the review and I am happy to hear we were able to help you find a great vehicle out of our huge inventory.
Dec 21, 2015
Great! Ended up buying my truck there at a better price.

Response from North Park Toyota of San Antonio:

Daniel, thanks for the review and your business.
Nov 13, 2015
Dealer's representative called the first time and said she would call back. Never heard back from her.

Response from North Park Toyota of San Antonio:

We are sorry to hear about this, please contact a manager so we can help make sure this doesn't happen in the future.
Nov 3, 2015
Easy to deal with. Even brought the truck to me to make the deal. 60 miles away. Thanks North Park

Response from North Park Toyota of San Antonio:

Justin, thanks for the review and your business.  We are willing to go the extra mile to make a customer happy.
Aug 29, 2015
Very good great place from top to bottom

Response from North Park Toyota of San Antonio:

Heath, thanks for the review and your business
Aug 8, 2015
Good

Response from North Park Toyota of San Antonio:

Joe, we appreciate your review
Jul 28, 2015
0
Drove away in a new to me vehicle and love it!

Response from North Park Toyota of San Antonio:

Bernardine, North Park Toyota thanks you
Jul 27, 2015
Went in and had no issues from start to finish. Left a satisfied customer with my Lexus. Smooth transition. I sure appreciate the awesome customer service and how everyone is professional.

Response from North Park Toyota of San Antonio:

Cheyenne, thanks for your business and the nice review.
Jul 14, 2015
There was no urgency in helping me find the vehicle I needed and requested. It's a horrible feeling to be placed on the back burner...Twice. I do not recommend this dealership.

Response from North Park Toyota of San Antonio:

Lisa, we are sorry to hear about this.  If you would like to let management know what happened please call 210-635-5000 thanks, Jeff Ravlin
Jun 19, 2015
You were great bout the thing is I dided get truck

Response from North Park Toyota of San Antonio:

Thanks for the review Armando.
Jun 6, 2015
Friendly and helpful at the highest level, they stayed until midnight to help us with paperwork since my wife and I got off work late and even called us back the next day to let us know they where able to find us an even lower rate after we left, I have never had a dealership care that much for a customer after they drove away. Isaac and his associates are outstanding sales people and Javier is great in the finance dept.

Response from North Park Toyota of San Antonio:

Chris, thanks for the business and the great review.
May 20, 2015
Sale person not up to the task, manager team didn't bother to negotiate. Never would recommend this dealership.

Response from North Park Toyota of San Antonio:

We are sorry to hear that you feel this way, we do work with a hassle free Posted Price on all of our vehicles.
May 18, 2015
The best
Apr 21, 2015
excellent service
Apr 16, 2015
North Park Toyota of San Antonio is a GREAT dealer . I came home with a great Jeep Wrangler and a great boot shine what a good day.
Mar 25, 2015
Found my vehicle
Feb 28, 2015
Everything went great
Nov 2, 2014
Everyone I came into contact with was friendly. No pressure to make you get anything. It took about 3 hours from driving onto the lot to leaving with my internet find. I do not live very close to this dealership so for me to say I am going back for the maintainance is a telling statement. I chose this dealership because of their ratings with other customer reviews. Kristin, Randall and ALex are the real deal. Kristin was my first contact and she was my last contact. She programmed the navigation and Bluetooth before I left. Awesome!! Randall helped me with my insurance company when I called the help line to get full coverage. We must have been on the line with someone new. Even after the conversation with the insurance help, Randall did not say a discouraging word about the insurance person. Great character!! Alex is the finance guru. He explained all the different options and even explained how companies determine your credit. This dealership just won an award for being the BEST. BEST meaning their customers thought they were the best and they were recognized for it. Five stars doesn't due them justice!!
Oct 17, 2014
had a great experience they were very professional and it did me right.
Sep 4, 2014
Frank emailed me immediately & said he would walk out on the lot & make sure it is still available; he followed that by emailing me the info I had requested, then called to make sure I received the emails. We talked, he was very professional & nice.
Jul 28, 2014
oK
Jul 28, 2014
pgarcia8734
0
Great Customer Service.
Jul 14, 2014
I received an email offering to lower the price right off the bat.. I asked if it had any mechanical issues or had been in any accidents and never heard from them again. That makes me question their integrity.

Response from North Park Toyota of San Antonio:

I am sorry to hear about this and appreciate the feedback so we can make improvements to our processes.
Jul 8, 2014
Staff notified me immediately when the vehicle I was interested in sold. Saved me a trip and they did apologize for the inconvenience. Not all dealers do that. Thanks
Jun 6, 2014
I purchased this vehicle from them and it was a great experience. I recommend any North Park Dealer to anyone.
Jun 1, 2014
Best car buying experience we've ever had. No pressure with the sale or with the financing. Answered all of our questions and addressed all of our needs.

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