Murdock Hyundai of Murray

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4646 South State Street, Murray, UT 84107 - Map & Directions

Sales: (866) 608-5247

Service: (866) 615-4559

Aug 7, 2014
I am very upset with the way my purchase was handled. The actual car buying was not bad. The fact that exactly 1 week after I bought my 2004 Endeavor the transmission broke down. This dealership is unwilling to work with me at all. This is my first car buying expierience and first loan to build credit. They do not back their products up. I am very dissapointed with the way they handled my complaint and the disrespectful way in which they spoke to me. Never agin will I purchase anything from this dealer.

Response from Murdock Hyundai of Murray:

Haylee,

We appreciate the feedback. The vehicle you purchased was an older trade-in. Those are vehicles which, under some conditions, would go to wholesale. However, we try to make them available to the public because of the demand for less expensive cars. We make sure to let prospective buyers of such vehicles know that those particular cars have not been through our extensive reconditioning process and do not qualify for our No-Regrets warranty. They are, therefore, as-is. This should have been clearly communicated to you at the time of sale. We apologize if any of our representatives wer
 More ...
Jun 30, 2014
Great Price .No Problems.
Jun 1, 2014
Very good
Jun 1, 2014
Very good
Apr 12, 2014
Great people to work with.
Mar 25, 2014
Great over all
Nov 2, 2013
I highly recommend Brian Freeze. He was brutally honest about some of the negative effects of the car I was looking at. He was extremely helpful.
May 18, 2013
johnmicc
0
I asked for assurance that Murdock would sell for the listed price, which the salesman gave me. I worked with them for a week because I was going to pay $100 for a complete inspection. Because of my schedule this had to be on Saturday.One half hour before my inspection appointment they raised the price! I couldn't risk a $100 on a dealer that changes prices. VERY STRESSFUL!
Dec 29, 2012
The sales associate who contacted me was able to provide the information I needed before I came in for a test drive.

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