Len Stoler Ford

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11275 Reisterstown, Owings Mills, MD 21117 - Map & Directions

Sales: (301) 604-1338

Service: (301) 604-1338

Jan 28, 2015
The dealer response was very timely. They called within a couple of hours. The vehicle was no longer available, so the only suggestion would be to remove the vehicles from the on-line listing as they are sold to prevent a waste of time for the dealer and the consumer.
Jan 27, 2015
Was greeted at the door by manager and general manager who knew I was coming for test drive. I was very impressed. The professionalism of Lee Cascio and the others was much appreciated. Test drove two FX 35's - one was beautiful inside and out but out of my price range. Second one was at another location; we drove there and switched cars. Second FX 35 was in great condition, showed well, but I did not like the feel of the drive as much. Tried to come close to my price but could not. I did ask them to check several things and get back to me but they did not. However, they probably realized they wouldn't be able to meet price and it wasn't worth the time.
Jul 3, 2014
Quick response and very accommodating.
Jul 9, 2013
Didn't have car I wanted but tried to offer suggestions. Good follow up.
Jun 28, 2013
Great, professional customer service.
Feb 17, 2013
Had an appointment to see a specific vehicle. After I drove 45 mins to arrive there I was told that vehicle was sold. They then showed me a vehicle that met none of the criteria I wanted another vehicle was shown to me that was twice my budget!
Feb 10, 2013
followed up
Jan 5, 2013
Very polite and great Customer Service . Had a great experience overall
Nov 8, 2012
Called to follow up. Not pushy. Very helpful.

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