Lakeside Toyota

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Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A Car, Parts Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

3701 N Causeway Blvd, Metairie, LA 70002 - Map & Directions

Sales: (504) 846-8311

Service: (877) 752-9314

Jan 28, 2015
"Toyota Of New Orleans 13150 Interstate 10 Service Road New Orleans, LA 70128" The internet people must work together with Lakeside Toyota. Literally the worst car buying experience i have every been apart of. Worst f all is that if you do have a problem at this place, there is ZERO accountability and they will do whatever they can to make sure you don't speak with someone who can get them in trouble (upper management). I have lengthy email records with these people in which I will post later. But they confirmed a vehicle being in stock, 3 different times to me in one day. I wanted to be certain it was there because I was driving from 1hr 45mins away to test drive it. I was going to make a purchase the following day if I liked it. So we get there and the vehicle isnt even on the lot anymore, they know nothing of the vehicle even though its on the website and even though I showed them the email exchanged I had with them about the vehicle. Not only that, but the salesman and "manager" who was there at the dealership was acting like they had ZERO CLUE who the person I was exchanging emails with - as if they dont work there or something. It was such a joke. The salesman was rushing us out of the dealership; it was the most unprofessional stuff I have ever seen. After we filed complaints the dealership kept emailing us with apologies and gave me a number of a "manager" with whom i could speak with and share my displeasure. (At this stage I wasnt buying a car there no matter what from there and made that clear). But I called the number 3 times in one afternoon... NOTHING. No return call or anything. I emailed dealership again letting them know that nobody was getting back to me etc... and then the dealership ignored me. Anyways, I bought my vehicle a couple days later from a different place, happy as can be. About a week after the TERRIBLE Toyota dealership was opening up communications with me like nothing had happened. I was furious, and annoyed. They called my work, my personal cell, my girlfriends work, her personal cell... all from 3 different numbers. I don't normally write reviews but i was compelled to for this situation. Brutal.
Jan 20, 2015
I was already approved for credit , they promised they were not going to hit my credit and they did. I do not like being lied to
Apr 11, 2014
Advised me that vehicle had been sold. Quick response.
Feb 25, 2014
Will Russ was wonderful and the whole Toyota team was very friendly!!!
Nov 19, 2013
when i went to the dealership they told me they couldn't come off the price but then 2 days later it was on the internet for $2,000 less. they were also very rude!!! would never buy from them!!!
May 10, 2013
I keep asking for information from all the dealers, but never seem to get what I want from them....For some reason they feel more confident when they get you into the dealership..
Jan 15, 2013
Responded quickly with information on vehicle.
Dec 25, 2012
Great car... Ridiculously bad dealer. They quote you "exactly what you want to hear" when you live 3 hours away. But when you get there everything changes. Drove there twice and still almost walked out.
Aug 17, 2012
AWESOME TRANSACTION! We drove 7 hrs to get the Mustang and couldn't have asked for a smoother, more pleasant experience over the internet! They were so helpful and friendly throughout the entire process! HIGHLY RECOMMEND!!!
Nov 15, 2011
Contacted for a price. They were not very receptive.

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