Kristal Auto Mall Corp.

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GM Certified Internet Dealer, GM Certified Used Vehicles

5200 Kings Highway, Brooklyn, NY 11234 - Map & Directions

Sales: (888) 496-6027

Service: (718) 253-7575

Today (Sat) 9:00am - 6:00pm
(Closed Now)
show business hours
Aug 4, 2014
Ok
Jul 4, 2014
Car was great but was sold overpriced as to what it was advertised some featured didn't work on the car.
May 30, 2014
Someone called and said they would put pictures on website but it never happened
Apr 10, 2014
So what helpful but car was dirty when I went to see andr dealer was unprepared to deal
Dec 14, 2013
dealer called for appointment. bought somwhere else
Nov 15, 2013
After many talks the salesman kept changing the buying price. One conversation would end with a price to buy & the next would begin as though we had never spoken before. Rhis happened 3 times.
Sep 19, 2013
Ryther
0
Scam company. Add fees and other cost to increase price by $1000's. You will not get vehicle at price listed. Very, Very Rude people over phone.
Aug 28, 2013
It was a bad experience... The sales rep name FELIX knew nothing about the car and never showed me the car, but wanted a down payment... I would not recommend them to anyone..
May 16, 2013
great communicative skills
Feb 28, 2013
They responded to me promptly and we will meet soon.
Jul 11, 2012
The Staff continues to be pleasant, polite, truthful, honest, and engaged. Even the owner has contacted me via his cellular telephone, which was a complete and most welcome surprise. I truly like Kristal Auto Mall. ***HOLD EVERYTHING! Just got a call from Manager of Kristal Auto Mall... It's CHARLIE SENIOR, of the old Atlantic Pontiac; He has been doing business personally with my family since 1967! Unbelievable! This is why, their quality and interity is so high. What a Great phone call that was. He even remembered my uncles and their personal cars, and the business cars they owned over the years. CarGurus: THANK YOU, for listing Kristal Auto Mall. This find, by itself, is absolutely PRICELESS. Thank you, again.
Jul 9, 2012
Not very friendly. Wanted deposit before they would discuss financing or put the used car I was looking at through a pre purchase inspection.
Jun 17, 2012
Personnel from dealership replied almost immediately. Truely polite, courteous, and most helpful.
Apr 14, 2012
they got back. but I never went.

Average Service Ratings

Customer Service:
Quality:
Overall:
Based on 1 review
pontiaclover writes:
Kristal Auto Mall Corp. Review
Overall:
Quality:
Customer Service:
pontiaclover
30

Lazy, Rude, And Poor Customer Service — The staff is very lazy and rude to their customers, even upper management. They need to tone down the attitude. How lazy can people get? POOR SERVICE! DON'T GO! If you order a part in advance, they won't order it for you! They didn't offer to look up the price and availability. This is one reason why this company is going down the drain!

1 of 2 people found this review helpful.
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