Koons Annapolis Toyota Scion

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Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

1107 West Street, Annapolis, MD 21401 - Map & Directions

Sales: (877) 829-0727

Service: (410) 268-6480

Aug 7, 2014
I give this dealer 1 star . Very pushy, I told him that I would contact them when I made my decision. The salesman kept emailing me constantly. I felt pressured and I did not purchase anything and I never will.
Jul 25, 2014
Responded immediately and were anxious to do business!
Jun 30, 2014
Decided against purchase becaus of model of vehicle. Dealership was professional
Jun 21, 2014
Very friendly and very helpful
May 9, 2014
Good service
Apr 20, 2014
Very good experience. No hassle and fast response. Got the car I wanted.
Oct 10, 2013
The sales person emailed me the info I wanted and also let me know the truck was sold.
Oct 5, 2013
Responded to emails and price was as listed on the site.
Sep 23, 2013
Very easy to work with.
Sep 13, 2013
Dealer advertised car checking out and ended up wholesaling vehicle!!!! A lot of wasted time!!!! Offered another vehicle and still have not followed up with me!!!!!
May 19, 2013
I purchased a used 2009 Cadillac from Koons Toyota ,The price was OK ,I was not impressed with the salesperson, I realized I was not buying a new car ,The sales person was very Blunt, He Did not want to lower or even discuss a little lower price .Other than the lack of the sales person it was not bad.
Mar 28, 2013
Truck was advertised with TRD off road package at 27,288. When I spoke to salesman over the phone he told me he would email me when he made sure the truck was available. Email said that truck was available for 27,288. I noticed that pictures on the website did not show TRD off road graphics on truck. Emailed to confirm if truck had TRD off road package. Original salesman was off so I spoke to another one who said that the truck DID NOT have TRD off road package and that such a truck would be at least 31,000. I told him that the advertising was false and I had a confirmation email from other salesman. It's a good thing I called before making this 4 hour trip to purchase this truck. Original salesman was very nice. Second salesman would not concede the dealerships error.
Jan 23, 2013
they told me they accepted my loan and after driving 1 1/2 hrs to get the car i was told they didnt.. and also the person i dealt with really did not know any thing about the car. i will not recommend them to anyone
Dec 29, 2012
I drove from Buffalo to Annapolis to purchase a Jeep Grand Cherokee. They had the car waiting for me when I arrived and they worked with me to make sure I got the fairest deal on the car and my trade. I was in and back on the road within 3 hours with my new car. As a bonus, they are only 30 minutes from Wahington DC, so I took the oppurtunity to see the White House and Washington Monument while I was in town. When I am in the market for another vehicle I would definitly look at Koons again even though it was a 7 hour drive to get there.
Dec 6, 2012
I was quoted one price on the phone but when I went to the store they would not give me the agreed on price.
Oct 31, 2012
JD was very informative and polite,also knowledgeable about any vehicles on the lot.
Oct 14, 2012
Called did not get to talk to them
Jul 21, 2012
My son bought a car here, against my advice because of my previous experience. sales lady was easy to work with, but the used car asst manager wasn't. They only came down $50 from the sticker price despite the saleslady's offer to go lower. She was overruled. My son was desperate for a car, so he took the deal. Be prepared to pay at or near sticker price if you go to this dealer.

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