Kelly Fiat of Peabody

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1 Cross St, Peabody, MA 01960 - Map & Directions

Sales: (978) 774-2600

Service: (888) 459-7778

May 27, 2014
Excellent dealership. I am purchasing the Volvo car from them Very accommodating. Wonderful sales staff.
Mar 8, 2014
I bought the car, and the process was surprisingly easy.
Dec 20, 2013
I bought a used FJCruiser. They didnt know details about the car. They didnt tell me it was in an accident. They didnt budge on price. Truck needs ball joint because it didnt pass inspection. They said bring it in we will have a loaner car ready. It will be fixed for free. This is just so inconvenient. Very nice sales girl. She was very helpful with all my questions.
Jul 11, 2013
aa total nightmare!! The car they showcased in their ad did not exist. The actual car they had when I arrived for a test drive after travelling 2 1/2 hours to get to the dealership was not even the same color, did not have leather upholstery, did not have navigation, did not have sunroff,etc., etc. in short it was totally misrepresented. it was not the upscale model, rather it was barely beyond the next step up from the base model. When confronted, their explanation was OH! it's the third party (car guru??) that we deal with who made the errors in the description. Their solution.;;;;; because of the inconveience they offered to discount the car an additional $695.00, which wasnh't even close to the actual blue book value.. They are totally indifferent and could care less about honesty and integrity. world class champions of bait and switch.STAY AWAY FROM THIS DEALERSHIP.
Oct 7, 2012
Car misrepresented, car listed did not exist so they offered a 2009, 34k and no warranty, classic bait and switch, and listing said fog lights, where there are only covers. Liked the car, better price than blue book worth, so reluctantly bought it after a couple of offers and counters. Misinformed regarding registration so two more visits to dealer and another for inspection required. The dealership lacks credibility and customer service.

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