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Juke Auto

702 Shady Ln, Austin, TX 78702 - Map & Directions

Service: (512) 385-5853

Average Service Ratings

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Based on 2 reviews
Serge writes:
Juke Auto Review
Overall:
Quality:
Customer Service:
195

Juke Works Hard And What He Doesn't Know He Learns, That's Why He Is Affordable, But Also Very Gifted And Skilled — Juke Automotive is located on the East side of town, which already deters a lot of potential customers, prices are lower than every other place because Juke doesn't have corporate backing or a ton of service features like lounge or a mini bar or even rentals. If you can live without those things but save hundred on diagnostics and repair, Juke is your mechanic.

3 of 3 people found this review helpful.
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random_guy writes:
Juke Auto Review
Overall:
Quality:
Customer Service:
random_guy
30

Nice People, But Wretchedly Sloppy Work — They seem very decent, professional, and honest. So it is with great sadness that I report that they are actually shoddy, incompetent, and sloppy. After they fixed my water pump, they made a big deal about replacing my thermostat because "you should do that while it's all apart". But as I look at my truck now, it's quite easy to get at the thermostat without taking anything else apart. So why did they replace my good Denso thermostat with a junky cheapo? Well, that's not really the issue in the end. Since their "repair", I've had a wide range of mystery problems. I'm not very bright, and it took me a long time to figure out what the real problem was. Random intermittent problems are the worst to figure out. I replaced the camshaft sensor, and the ECU, and many other random parts before I finally found the coolant leak. Juke Auto used the wrong thermostat gasket! And then they tightened the thermostat bolts badly. The combo of these two things made for a very slow leak, that dumped coolant on my crankshaft sensor. That caused many intermittent problems over the last 3 months as the crankshaft sensor slowly dissolved under the steady drip of corrosive coolant. So, their incompetence over such a little thing as the wrong thermostat gasket cost me over $2000 in random parts over the last 3 months. Part of that is my fault; I assumed the failure codes I saw reflected the actual parts that failed and replaced them. But what kind of repair shop botches a thermostat replacement, and then doesn't notice that it's dripping coolant? I highly recommend that you take your car anywhere else but this. Dave's Ultimate Automotive is particularly well-regarded. For me at least, Juke's Automotive is not, ever again.

1 of 1 people found this review helpful.
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