Terrible experience. Car was wrongly advertised NOT an Anniversary Edition. No movement on price. You can take a test drive only if you commit to buy the car at the price listed. I think the dealer overpaid for this car and are trying to recover their loss on this overpriced sale. They said they would work with us to get the payments in our range but they never moved on their price or our trade. If the payments were extended to ten years the payments would be in our range. No sale here or in the future at Journey Ford.
Mark via CarGurus
Jul 8, 2013
Great customer service
Leah via CarGurus
Jun 1, 2013
Responded in timely fashion
Anthony via CarGurus
Mar 23, 2013
Responded promptly but never made counter offer.
Lorelei via CarGurus
Jan 9, 2013
Great car. Great, professional staff that were not trying to "sell" us. I felt
very comfortable there and Denee Cruz was easy to work with. No
pressure, no fuss, just a good honest dealership.