Jones Toyota

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1508 Bel Air Rd., Bel Air, MD 21014 - Map & Directions

Sales: (877) 467-6407

Service: (410) 879-6400

Oct 14, 2014
Wesley1714
0
Sent me info on other cars.
Dec 28, 2013
Overall experience has gone from good to fair. I bought a 2014 Toyota Tundra. Deal was fair. I purchased from out of state which has caused some bumps in the road. Two times Jones Toyota has asked for more money to cover Tax and Tags. First time I paid, the second time as of now I have refused. One of the selling points was vehicle pickup for service, Jones Toyota has now informed me that they have stopped this service before my first service. I ordered a protection package and Jones Toyota was unable to complete the service due to not having the proper material in inventory. Jones seems to be a lot glitz and show but the substance is lacking. Its a dealership with gimmicks. I am not saying its a bad dealership but you can get a good deal and BETTER service at other dealerships. As far as the truck I am pleased with my purchase as I bought on word of mouth of the Toyota product and it seems well built. I am still glad I purchased the vehicle. Remember this is one persons view.
Oct 30, 2013
Terrible....slow to respond to my requests for a picture of the actual vehicle which was listed at a seemingly to good to be true price...well it was...just a deceptive advertising practice of getting it at that price only if all the possible rebates (none of which applied to me of course) applied. When I confronted the salesman he semi- apologized and said "other dealers in the area do it so to compete they have to as well." I happily took my business elsewhere.
Sep 4, 2013
Sold out from under me, no client relationship

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