Heritage Chevrolet Buick of Owings Mills

Is this your dealership? Sign up for a dealer account

11234 Reisterstown Rd, Owings Mills, MD 21117 - Map & Directions

Sales: (855) 349-4022

Service: (855) 349-4022

Feb 23, 2014
The salesman, Ed, was really prompt & kind. I appreciated the efforts he took to reach out to me, while not getting pushy. We did not end up visiting this dealer just because the drive was a little further than we were willing to go, but if we lived closer we certainly would have stopped by to take a look!
Feb 19, 2014
The sales team and management were very nice, and not too pushy. We would buy from them in the future.
Oct 22, 2013
Went to dealership, and car was no where to be found.
Oct 11, 2013
Very professional
Jul 17, 2013
i had five diffrent people call me in a 24 hour time period telling me the same stuff and no body knew that the other person's has already called me. Also the car I wanted wasn't even available...i will never buy a car from these people ever..also the cutomre service sucked and you can never get anyone on the phone to answer any of your questions.
Jul 14, 2013
I recently purchased a vehicle from hertitage and I have to say im very disappointed. There was damage to the car which was not advertised nor shown in the pictures, and when I asked about the damage they said it was lot damage and it will be repaired with purchase. I have since driven back 3 times and they continue not to fix it. Aside from that, when I went to look at the vehicle I had inquired about and set an appointment up to see, it took them an hour and a half to find the vehicle. And after I got the list of repairs and agreed to purchase the vechicle I had to go to another dealership to finalize the deal because the notary left while we were working out the details....poor service and does not live up to their word.
May 30, 2013
I was in an urgent need of the specific type of car for my work and wanted to buy ASAP. I saw the vehicle being advertised online many times like a different vehicle. After doing a little research and finding out that all those ads and vehicles are from the same company and the same vehicle, I decided to contact the dealer and give it a try since that matches the vehicle and the budget within my need. Sometime later two salesmen from the company calls me at different times and told me its ready to be seen. when I went there the vehicle isn't even there and nobody knows who called me. this happened twice. At the end, just to make it short, I bought the vehicle after writing a letter of complaint directly to the CEO. The last sales person I dealt with was actually honest and sincere and explained the situation. All I say is I got the vehicle with many apologies at the end but does it really matter, you be the judge
May 19, 2013
Good response with follow up emails.
Apr 14, 2013
Aug 1, 2012
I received a call-back the same day I left a message to see the car. The process of the review and purchase was handled very professionally and easily understood, with no pressure. I strongly reccommend Heritage if you need a pre-owned or new car.
Mar 22, 2012
Great staff

Average Service Ratings

Customer Service:
Based on 1 review
Ben writes:
Heritage Chevrolet Buick of Owings Mills Review
Customer Service:

Fantastic Quality Of Work And Customer Service. Does Not Have A Lift At Home, Only At Work. 443-398-1105 - Cell Number. Give A Call If You Need Something. — I love that he's easy to contact, but hate how he has to wake up early. Does not have a lift at home, only at work. 443-398-1105 - Cell Number. Give a call if you need something.

0 of 1 people found this review helpful.
Is this helpful? Yes | No

Review this mechanic!

Other Nearby Dealers

Bob Bell Chevrolet of Bel Air, Inc. - 443 listings

1230 Bel Air Rd, Bel Air, MD 21014

2 reviews
JBA Chevrolet - 633 listings

7327 Ritchie Hwy, Glen Burnie, MD 21061

9 reviews
AutoNation Chevrolet Timonium - 187 listings

60 E Padonia Rd, Timonium, MD 21093

7 reviews
Bob Bell Chevrolet - 220 listings

1 Kane St, Baltimore, MD 21224

3 reviews
Wilkins Buick GMC - 170 listings

6913 Ritchie Hwy, Glen Burnie, MD 21061

7 reviews
Jeff Barnes Chevrolet, Inc. - 158 listings

6110 Sykesville Rd, Sykesville, MD 21784

2 reviews
AutoNation Chevrolet Security Blvd - 222 listings

6633 Security Blvd, Gwynn Oak, MD 21207

5 reviews
AutoNation Buick GMC Laurel - 147 listings

500 Washington Blvd, Laurel, MD 20707

5 reviews
Win Kelly Chevrolet Buick GMC - 584 listings

12421 Auto Drive, Clarksville, MD 21029

8 reviews
AutoNation Chevrolet Laurel - 263 listings

500 Washington Blvd, Laurel, MD 20707

6 reviews
Koons White Marsh Chevrolet - 391 listings

10207 Philadelphia Rd, White Marsh, MD 21162

24 reviews
Wantz Chevrolet Incorporated - 74 listings

1 Chevro Dr, Taneytown, MD 21787

3 reviews
Len Stoler Chevrolet - 233 listings

343 Baltimore Blvd, Westminster, MD 21157

6 reviews
Miller Brothers Chevrolet - 312 listings

9035 Baltimore Natl Pike, Ellicott City, MD 21042

8 reviews
Anderson of Hunt Valley - 290 listings

10125 York Rd, Cockeysville, MD 21030

3 reviews

Popular Used Cars

Used Chevrolet Silverado 1500
2,578 Great Deals out of 170,343 listings starting at $950
Used Chevrolet Corvette
308 Great Deals out of 11,063 listings starting at $3,900
Used Chevrolet Spark EV
347 listings starting at $15,101
Used Chevrolet Spark
70 Great Deals out of 11,955 listings starting at $7,999
Used Chevrolet SS
710 listings starting at $36,995
Used Chevrolet Impala
1,731 Great Deals out of 59,300 listings starting at $995
Used Chevrolet Camaro
593 Great Deals out of 28,692 listings starting at $1,795
Used Chevrolet Express
121 Great Deals out of 4,209 listings starting at $2,795
Used Chevrolet Tahoe
982 Great Deals out of 33,260 listings starting at $2,500
Used Chevrolet Express Cargo
239 Great Deals out of 6,658 listings starting at $2,200
Used Chevrolet Cruze
1,666 Great Deals out of 69,912 listings starting at $7,300
Used Chevrolet Suburban
774 Great Deals out of 20,249 listings starting at $1,995
Used Chevrolet Volt
34 Great Deals out of 6,102 listings starting at $12,850
Used Chevrolet Sonic
370 Great Deals out of 22,592 listings starting at $7,488
Used Chevrolet Traverse
690 Great Deals out of 33,146 listings starting at $8,400