Heritage Chevrolet Buick of Owings Mills

Is this your dealership? Sign up for a dealer account

11234 Reisterstown Rd, Owings Mills, MD 21117 - Map & Directions

Sales: (855) 349-4022

Service: (855) 349-4022

Feb 23, 2014
The salesman, Ed, was really prompt & kind. I appreciated the efforts he took to reach out to me, while not getting pushy. We did not end up visiting this dealer just because the drive was a little further than we were willing to go, but if we lived closer we certainly would have stopped by to take a look!
Feb 19, 2014
The sales team and management were very nice, and not too pushy. We would buy from them in the future.
Oct 22, 2013
Went to dealership, and car was no where to be found.
Oct 11, 2013
Very professional
Jul 17, 2013
i had five diffrent people call me in a 24 hour time period telling me the same stuff and no body knew that the other person's has already called me. Also the car I wanted wasn't even available...i will never buy a car from these people ever..also the cutomre service sucked and you can never get anyone on the phone to answer any of your questions.
Jul 14, 2013
I recently purchased a vehicle from hertitage and I have to say im very disappointed. There was damage to the car which was not advertised nor shown in the pictures, and when I asked about the damage they said it was lot damage and it will be repaired with purchase. I have since driven back 3 times and they continue not to fix it. Aside from that, when I went to look at the vehicle I had inquired about and set an appointment up to see, it took them an hour and a half to find the vehicle. And after I got the list of repairs and agreed to purchase the vechicle I had to go to another dealership to finalize the deal because the notary left while we were working out the details....poor service and does not live up to their word.
May 30, 2013
I was in an urgent need of the specific type of car for my work and wanted to buy ASAP. I saw the vehicle being advertised online many times like a different vehicle. After doing a little research and finding out that all those ads and vehicles are from the same company and the same vehicle, I decided to contact the dealer and give it a try since that matches the vehicle and the budget within my need. Sometime later two salesmen from the company calls me at different times and told me its ready to be seen. when I went there the vehicle isn't even there and nobody knows who called me. this happened twice. At the end, just to make it short, I bought the vehicle after writing a letter of complaint directly to the CEO. The last sales person I dealt with was actually honest and sincere and explained the situation. All I say is I got the vehicle with many apologies at the end but does it really matter, you be the judge
May 19, 2013
Good response with follow up emails.
Apr 14, 2013
Aug 1, 2012
I received a call-back the same day I left a message to see the car. The process of the review and purchase was handled very professionally and easily understood, with no pressure. I strongly reccommend Heritage if you need a pre-owned or new car.
Mar 22, 2012
Great staff

Average Service Ratings

Customer Service:
Based on 1 review
Ben writes:
Heritage Chevrolet Buick of Owings Mills Review
Customer Service:

Fantastic Quality Of Work And Customer Service. Does Not Have A Lift At Home, Only At Work. 443-398-1105 - Cell Number. Give A Call If You Need Something. — I love that he's easy to contact, but hate how he has to wake up early. Does not have a lift at home, only at work. 443-398-1105 - Cell Number. Give a call if you need something.

0 of 1 people found this review helpful.
Is this helpful? Yes | No

Review this mechanic!

Other Nearby Dealers

Bob Bell Chevrolet of Bel Air, Inc. - 324 listings

1230 Bel Air Rd, Bel Air, MD 21014

2 reviews
JBA Chevrolet - 595 listings

7327 Ritchie Hwy, Glen Burnie, MD 21061

9 reviews
AutoNation Chevrolet Timonium - 172 listings

60 E Padonia Rd, Timonium, MD 21093

7 reviews
Bob Bell Chevrolet - 255 listings

1 Kane St, Baltimore, MD 21224

3 reviews
Wilkins Buick GMC - 138 listings

6913 Ritchie Hwy, Glen Burnie, MD 21061

7 reviews
Jeff Barnes Chevrolet, Inc. - 138 listings

6110 Sykesville Rd, Sykesville, MD 21784

2 reviews
AutoNation Chevrolet Security Blvd - 200 listings

6633 Security Blvd, Gwynn Oak, MD 21207

5 reviews
AutoNation Buick GMC Laurel - 131 listings

500 Washington Blvd, Laurel, MD 20707

5 reviews
Win Kelly Chevrolet Buick GMC - 310 listings

12421 Auto Drive, Clarksville, MD 21029

7 reviews
AutoNation Chevrolet Laurel - 245 listings

500 Washington Blvd, Laurel, MD 20707

6 reviews
Koons White Marsh Chevrolet - 360 listings

10207 Philadelphia Rd, White Marsh, MD 21162

22 reviews
Wantz Chevrolet Incorporated - 66 listings

1 Chevro Dr, Taneytown, MD 21787

3 reviews
Len Stoler Chevrolet - 317 listings

343 Baltimore Blvd, Westminster, MD 21157

6 reviews
Miller Brothers Chevrolet - 308 listings

9035 Baltimore Natl Pike, Ellicott City, MD 21042

7 reviews
Anderson of Hunt Valley - 282 listings

10125 York Rd, Cockeysville, MD 21030

3 reviews

Popular Used Cars

Used Chevrolet Silverado 1500
2,198 Great Deals out of 172,131 listings starting at $950
Used Chevrolet Corvette
384 Great Deals out of 10,546 listings starting at $3,450
Used Chevrolet Spark EV
378 listings starting at $16,988
Used Chevrolet Spark
94 Great Deals out of 11,715 listings starting at $8,999
Used Chevrolet SS
3 Great Deals out of 795 listings starting at $36,991
Used Chevrolet Impala
1,863 Great Deals out of 55,882 listings starting at $995
Used Chevrolet Camaro
678 Great Deals out of 28,126 listings starting at $2,399
Used Chevrolet Express
81 Great Deals out of 4,008 listings starting at $2,995
Used Chevrolet Tahoe
1,034 Great Deals out of 33,348 listings starting at $2,800
Used Chevrolet Express Cargo
152 Great Deals out of 6,707 listings starting at $2,200
Used Chevrolet Cruze
1,571 Great Deals out of 67,900 listings starting at $7,895
Used Chevrolet Suburban
820 Great Deals out of 19,699 listings starting at $999
Used Chevrolet Volt
52 Great Deals out of 6,849 listings starting at $13,579
Used Chevrolet Sonic
318 Great Deals out of 20,180 listings starting at $6,950
Used Chevrolet Traverse
788 Great Deals out of 31,255 listings starting at $9,455