Gwinnett Suzuki

2960 Satellite Blvd, Duluth, GA 30096 - Map & Directions

Sales: (678) 381-1033

Service: (770) 817-3333

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May 5, 2016
very helpful, personal contact and help
Apr 22, 2016
They called and left amessage
Apr 17, 2016
Quick response
Apr 15, 2016
Friendly customer service, our rep James was very helpful and professional throughout the entire process. Would definitely recommend them in the future.
Apr 11, 2016
My experience at Gwinnett Suzuki was A1. I got a great deal on a vehicle and the entile staff were couterous and very professional ! Rashaun was my salesman. Thanks bro for the sweet ride. Rashaun went above and beyond for me. I would definitely recommend Gwinnett Suzuki to anyone who is in the market to purchase a vehicle.
Apr 10, 2016
They called a couple hours
Apr 1, 2016
Responded immediately! However I purchased from another dealer.
Mar 27, 2016
Great sales department just didn't have a right deal for me
Mar 20, 2016
Selling poor quality vehicles. Owner needs to train the sales staff better. National dealership ran like a low class buy here pay here. Suzuki and MItsubishi would not be happy. New sales manager has walked into a mess. He was a very nice guy.
Mar 19, 2016
They are totally awesome.. they tried the best to give it to buyer. really appreciate it
Mar 18, 2016
Very good.
Mar 17, 2016
Derrick called, car was sold but he checked their 3 lots for something else that fit our wants. Didn't have anything. Purchase a car elsewhere.
Mar 17, 2016
Amcooper
0
Car has been show here but when contacted dealership says car is not for sale. Why put cars on web site that aren't for sale unless its to get traffic to them. Deceitful practice so I've scratched them off my list of potential sellers now.
Mar 16, 2016
Not wiling to negotiate
Mar 13, 2016
Tried to talk me out of buying what I went in for (the Explorer) but kept emailing and texting me about coming in to "check out" and buy it.
Mar 6, 2016
Car "sold" just before I got there. "Just a little too late"
Mar 5, 2016
not very good, first time i talk with sale rep,i got cut off he was trying to talk with me and someone else at same time,talk about unprofessional,and poor manners
Feb 29, 2016
Sporatic.......slow to give Carfax report.....cars appeared to have been wrecked. scratches and dents on several.
Feb 15, 2016
Got a response back pretty quick, but claim the vehicle was sold "yesterday", but they have other cars that would suit my need. Sounds like a bait to get me in the door. I can't trust dealer who pull this kind of stunt. I got my car from someone else.
Feb 13, 2016
Prompt response to inquiries
Feb 12, 2016
Vehical was not like pictured.
Feb 10, 2016
She was informative. Very plesant & willing to help.
Feb 7, 2016
Diana did a great job selling me a car!
Feb 3, 2016
Quick response to inquiry.
Jan 31, 2016
slink
0
Good
Jan 19, 2016
Good I guess. First time ever dealing with a dealer
Jan 9, 2016
Friendly and cooperative
Jan 7, 2016
Responsive and prompy follow-up
Dec 18, 2015
Great
Dec 18, 2015
Was quick to respond, car I wanted sold with in a day. Must have been a great car!
Nov 8, 2015
Very good
Nov 4, 2015
kennemaw
0
Consistent follow up. We are in Kennesaw, so we will shop closer to home before driving to Duluth.
Oct 23, 2015
truck was sold but was still listed online. And is still listed for sale smh.
Oct 22, 2015
Responded quickly to requests.
Sep 27, 2015
Please never try to contact this。 seller. Not responding to my message and email for a week and after I purchased with another dealer they send a message every one or two day to contact me which is way too late. After I clicked the unsubscribe button they still keep shooting me email to bug me and accuse me for disrepect for not respondig them. For god sake do not try to contact them or they will haunt you forever.
Sep 23, 2015
Didn't get to go to the there dealership because the day I was supposed to see the car they told me it was sold the night before. So I give them a fair rating for not having me come all the Way out there
Sep 22, 2015
Perfect
Sep 13, 2015
Spent 40k on a vehicle and they wouldn't give me a full tank of gas before leaving....fail
Sep 13, 2015
Told them I had already purchased a vehicle and they continue to send me stuff

Response from Gwinnett Suzuki:

We really sorry for the inconvenience but we'll delete your information of our site. Could you let us know your complete name for delete it?
Sep 11, 2015
they are prompt to respond
Sep 1, 2015
Very professional. Fast response.
Aug 21, 2015
responded via email the next day
Aug 9, 2015
The Honda Accord Gwinnet Suzuki put us in to test drive was absolutely TERRIBLE. There had been NO attempt to clean this 4 year old car up. The smell of SMOKE was Horrible / Awful and I am a former smoker. My personal vehicle NEVER smelled as bad as this vehicle. There was dust and dirt in all the pockets, cup holders, on the dash, in the vents and of course filth on the floor. As i said there had been NO attempt to clean this car. We walked off after driving 100 miles from Macon, Ga to see this car. Oh, well, we ended up purchsing a beauty queen in Macon, Ga for less money.
Aug 1, 2015
They tell you that they have the vehicle you inquired about but when you arrived at the dealer they don`t have such vehicle!!!!
Jul 10, 2015
ManeeshPant
0
good customer experience.
Jun 13, 2015
Horrible business ethics, mid quoted price on vehicle all the way to signing contract and would not honor it
Jun 10, 2015
Made contact several times to ensure needs were being met
Jun 2, 2015
too pushy. Tried to sell me a car with twice the mileage for 2k more than was worth after the car i wanted was not there.
May 30, 2015
Bait and switch dealer. Car I wanted was never on the lot. Still on website and "it just sold yesterday"
May 22, 2015
The dealer responded and also had a live chat feature which allowed me to communicate with a person regarding my questions about the car.
May 7, 2015
responded by email a couple days later
Mar 15, 2015
Horrible customer service. Cars seem to be in poor condition, no dealer inspection records and marketed for sale at highest price.
Feb 14, 2015
Very responsive, I did not purchase a vehicle here, but they were ready to go.
Feb 9, 2015
Great! Very helpful
Feb 6, 2015
They were wonderful!!! Very friendly and very helpful!! Pleasure doing business with them!
Jan 24, 2015
Very good!!!
Jan 20, 2015
I had a good experience at Gwinnett suzuki. I bought a 5 series, I am pleased with my purchase.
Jan 14, 2015
mcdoug97
0
Bought a car from them. Given temporary tags. Told title would be mailed within 2-3 weeks. At 4 weeks, still no title. I called every day. They promised to 'look into it and get back'. They never once called me back. I had to keep calling back. Now temporary tags are expired and still not title or callback.
Jan 10, 2015
kromich
0
Did not respond to inquiries. Drove 45 minutes to find that they advertised vehicles not on lot. Appear to drive traffic to their lot by advertising cars they don't have. Still advertising phantom car over two weeks later.
Jan 9, 2015
Great follow up. I liked the overall service and selection of cars they had.
Jan 4, 2015
Sold car without a full set of keys, auto needed services spent the entire morning getting the servicing done. Car detailing wasn't good. Over all experience could have been better I can say that out of purchasing 5 auto's this was my worst experience.
Dec 20, 2014
Terrible! I inquired about this car and was contacted by a sales person on a Saturday telling me it was available. I immediately e- mailed back and said I would love to come see it and I asked a follow up question. About an hour later I received an e-mail from someone in management telling me that the car had sold but that they had other options that they could help me with. Fast forward to Tuesday. I received another e-mail from another person in sales telling me the car was available and he would love to sell it to me. I sent a follow up e-mail to confirm because imagine my confusion at this point. It took him two days to respond but when he finally did, he said yes we have it I would love to sell it to you. I immediately followed up again to make sure we were talking about the same vehicle. No response. I finally just called over there (rather than rearranging my schedule a second time) and spoke with someone who confirmed that the car had sold on Monday. It became very clear to me at that point why car sales people get a bad name. The last guy lied to get me in there. I get it - it's business. But buying a car is a process difficult enough on it's own even without being jerked around by sketchy salesman who's just jerking you around. In all of my years I've never written a review, good or bad, about any business or person. I felt compelled to do so in this case
Dec 7, 2014
Took too long to return my request for additional info. And even though I still haven't bought their one tardy response was all.
Nov 26, 2014
They didn't have the cars they have listed. Felt like a bait and switch
Nov 23, 2014
No pressure, pleasant experience. Did not buy the car, but will go there for future purchase
Oct 16, 2014
I would not recommend at all. The car that took me to the dealership seems that never existed; I saw another car that I liked. It had a low tire when I saw it, in theory it was fixed but I end up buying a new one a couple days later. I went back multiple times but other things never get fixed, just wasted my time. Service is great until you sign. After that, I was not welcome anymore. Based on my experience, I will never ever come back.
Oct 13, 2014
Good experience although I didn't purchase car.
Oct 2, 2014
Would not answer my questions. I would fire who ever is in charge of internet sales.
Sep 22, 2014
Called them to confirm about the availability of the car before going there. But the car was sold before I could reach them. No proper response, they even did not know where the car was and we're asking me to go to between their different showroom and still searching for half an hour for the car. I would not recommend this dealer.
Sep 17, 2014
The internet guy does not understand written English....I kept asking him how much more TIME is left on the factory warranty...he kept answering in miles... I asked him twice...he never GOT IT.
Sep 9, 2014
Cars were clean and as advertised. Very competitive pricing. Adequate knowledge about the cars. Purchase was smooth.
Aug 19, 2014
Very professional. Website grossly outdated.
Jun 19, 2014
I called to inquire about a vehicle that I knew had been sold for several months and they were still advertising it! They never called or emailed me back! Shirley did at first, but when I asked about a certain vehicle which she knew had been sold - because she told me; still was been advertising on several websites! Scam!!!!

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