German Motors

5734 N Broadway St, Chicago, IL 60660 - Map & Directions

Service: (773) 334-7753

Average Service Ratings

Customer Service:
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Based on 4 reviews
Jeremy writes:
German Motors Review
Overall:
Quality:
Customer Service:
225

My Repair Shop Is A German Make-only Auto Repair Shop That's Owned And Run By A Kind Chinese-american Man By The Name On Lee And This Isn't The Greatest Looking Shop, But They Know How To Repair. — My repair shop near my house is a German make-only auto repair shop that's owned and run by a kind Chinese-American man by the name of Lee and this isn't the greatest looking shop, but they know how to repair automobiles. And they do it at a good price. They've earned my full trust in only 2 visits.

3 of 3 people found this review helpful.
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Jeremy writes:
German Motors Review
Overall:
Quality:
Customer Service:
225

Acceptional Neighborhood German Auto Repair Shop — Not the greatest looking place in world but the mechanics know their stuff, including Lee who is the owner and a mechanic. Work as done at a reasonable price. It's a pretty good neighborhood mechanic.

2 of 2 people found this review helpful.
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Kate writes:
German Motors Review
Overall:
Quality:
Customer Service:
35

Great Workmanship At A Fair Price — I have been taking my ML320 here for years 10 years plus. Sam is honest and beats the prices of the dealers by far. As far as repairs go I have never had a problem and Sam is very fair when estimating future problems or concerns. I would recommend this shop for working on all Mercedes. I am having them check out a used ML 550 before I purchase it. I believe that this shop knows Mercedes vehicles inside and out.

1 of 1 people found this review helpful.
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Evaldis writes:
German Motors Review
Overall:
Quality:
Customer Service:
Evaldis
30

Stay Away From These German Car "experts" — This place sucks!!! OVERPRICED and when it comes to german cars they are not even close to being “experts”. I went there twice and both times I got into an argument over charges that were not agreed on. The first time I got my car towed there as it wouldn't start. They said they'd charge me $80 for diagnostics, but before I knew it my bill was at $400 and they said I need a DME (ECU) which would cost me $1,500. The dealer price + their installation + some calibration that was not even needed as I found out browsing bmw forums. I ended up buying a used computer for $175 on ebay and the car is running fine, until I took it to them a second time (I know I should have learned my lesson) The second time they recommended that I replace all ignition coils and the fuel filter due to misfire. Again $80 for diagnostics. I picked up my car, bought new coils and was going to replace them myself. Just as I started working on it, I noticed that four out of six spark plugs were covered with water, the tips of coils were wet as well. Not sure how the water got there, but it took me 30 min and a roll of paper towels to dry it out, I cleaned off the spark plugs and the misfire was gone. $275 for new coils and $80 diagnostics was a waste of money for a car that cost me $2,900 to begin with. And they told me that they pulled all spark plugs out during the diagnostics. How could they not notice the water??? Stay away from that place unless you have EXTRA CASH and feel like making a DONATION.

1 of 3 people found this review helpful.
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